Position Applied: Supply Chain, Sales Marketing Admin IT Service & Support
Candidate: Liping Mei (Elana Mei)
Cell Phone #: +1-514-***-****
Stature: 168cm Weight: 55kg
Language: English, French, Chinese
Email Address: ac8myz@r.postjobfree.com
Place of residence: TMR (Ville Mont-Royal)
The information contained in this report is strictly confidential and private. Therefore, it is against the principle of confidentiality to release to any other party
CONFIDENTIAL
CANDIDATE REPORT
PERSONAL
Gender: Female
Marital Status: Married
EDUCATION Centre de Formation Professionnelle Léonard de Vinci Soutien Informatique (IT Support) DEP 2017-2018
College LaSalle & Centre d'éducation des adultes Outremont French 2016-2017
ZHONGNAN UNIVERSITY OF ECONOMICS & LAW, Wuhan
Finance & Business Accounting
College Degree, 1998
PERSONAL QUALITIES
• Careful • Productive • Analytical • Demanding
• Affable • Organized • Resourceful • Professional CAREER SUMMARY
2018.10 ~ 2018.12 SAJO Inc. – Internship
2018.5 ~ 2018.6 Le Regroupement Loisir et Sport du Québec (RLSQ) – Internship 2011.10 ~ 2016.8 Interface Modular Carpet (China) Co., Ltd. – Sales & Marketing 2008.9 –2011.10 Wescast Industries (China) Co., Ltd. – Logistic Manager 2002.12 –2008.9 SanDisk Global Corporation (Shanghai branch) – Supply Chain (ERP Operation) 2000.1 – 2002.12 Tyco Electronics Ltd (Guangdong) – Executive Assistant to GM 1998.9 – 2000.1 Celestica Ltd. (Guangdong) – Customer Support WORKING EXPERIENCE
2018.10 - 2018.12 SAJO Inc. 2nd and 3rd internship IT Support
Workstation
Hardware components, troubleshoot and resolve desktop hardware faults
Installation of the operating system, windows update
Download specific software (Office 365, Outlook, Adobe Acrobat XI, MS Project 2010, TeamViewer, FortiClient etc.) and install them
Working group vs domain
Windows Registry
Network Connetion and Troubleshoot
IP Address
Subnet mask and default gateway
Switch vs hub
WAN vs LAN
Topology: star vs extended
Transport layer
Assign Ports to different VLAN
Elana Mei
Firewall
Windows Firewall
Enterprise Firewall
Port forwarding
Blocking / Opening of port
VPN
Outlook
Initiation & configuration for Outlook
Archiving emails
Sharing Contacts and Calendar
Create emails rulles for users
Printer
Inkjet vs Laser
Automatic plotter
Sharing the printers
Server, (VMWare, Hyper-V)
RAID
Active Directory
Backup Domain Controller
DHCP
DNS
Share files (FTP, TFTP)
Control security access
2018.8 - 2018.9 Le Regroupement Loisir et Sport du Québec (RLSQ) 1st internship IT Support
WIFI
Router vs Access Point
Configuration and security consideration
Backup
Disk vs Tape vs Cloud
Complete vs Differential vs Incremental
Backup and Restore data
Cleaning the data
Format the disk
Use the software « Eraser » to clean up for the security
Ethernet Cable
STP vs UTP vs COAX vs Cross-over
Make a Ethernet Cable
Antivirus Protection
Virus vs Trojan vs Malware
Attack Analysis
Business Solutions
What to do in case of virus attack next time
Database
Design of « Filemaker »
Lanch some database by using Filemaker
2011.10 – 2016.7 Interface Modular Carpet (China) Co., Ltd Regional Manager (for Hubei Hunan Yunnan Guizhou)
Lead on the sales/marketing force to ensure an accurate performance to all the dealers and clients, identify the areas that need to be improved, drive sales effectiveness & efficiency, drive business discipline. Be responsible for the marketing activity launched in Hubei / Hunan / Yunnan / Guizhou province, to establish and maintain good popularity for Interface brand. Handle the overall procedure for order releasing logistics customer maintenance business developing. To make Interface a stronger brand in local market.
- Successfully managed new product launch event in Hubei Hunan Yunnan with celebrities & fellow designers.
- Provide valid information for website input, collect market data for relevant industry, analysize market share and as well as the pulse of competitor.
- Enhance confidence for sales people on developing domestic business.
- Coordinate and liaise with internal departments and provide the support of daily retail operations to all regions and collaboration with the brand managers.
- Manage all retail operational matters. These include store openings, closings, relocation, implementing policies and procedures to maximize efficiency and minimize stock loss, ensuring smooth flow of stock, implementing regular stock-takes
- Outsource sales force project management
- Ensure the highest level of service to customers through proper management of staff, housekeeping of the store, optimum level of inventory and smooth operations of all retail stores
- Tracking on the Field Force target achievement progress
- Drive accountability of performance management by office / people
- Identify the top performer and bottom performer in the organization
- Improve business effectiveness & efficiency by keeping on driving the optimizing deployment of resources
- Check and audit the business discipline execution through verifying sales data accuracy and other channel feedback
- Target setting and performance evaluation of key account
- Provide account evaluation for account upgrade and downgrade
- Handle departmental administrative duties
- Coordinate / follow up on the outstanding projects 2008.9– 2011.10 Wescast Industries China Co., Ltd
Logistics Manager
Manage the company receiving stores shipping inventory control activities, and collaborate it smoothly with other departments. Publish the firsthand information to senior management and keep them on top of each progress of logistics milestone. Closely communicate with internal managements to provide a better understanding / solution to each customer requirement. Participate in the management meeting to make good record and traceability on logistics. Scheme the plan of team building. Job description & Responsibility:
Compose KPI indicators on regular basis
To receive customer/ government auditor on logistics respects.
Guaranteeing precise and timely orders processing according to internal policy
Conduct survey to receive feedback from customer for continuous improvement on logistics.
Stock management (inbound & outbound) and stock report
Import document preparation for customs declaration & Insurance declaration
Manage internal & external communications with logistics business and relevant commercial values
Monitor the systems data with the team, to show accuracy to senior management and customer
Other tasks assigned by direct leader and/or senior management from time to time
Participate round-table meeting on regular basis, coordinate with related departments for continuous improvement by carrying out good ideas.
Drive the team to assist management for LEAN Manufacturing Culture.
Build company culture among the logistics team to sustain Company Key Behaviors & Core Values.
Prepare the documents for TS16949, and for other internal & external audit. 2002.12– 2008-9 SanDisk Global Corporation (Shanghai) Project Manager (Supply Chain / ERP Execution)
Responsible for all the customer orders to be delivered on time on daily basis (PTS control), communicated with all the relevant the team to determine the special mission to hit the on time performance. Prioritize outstanding issues & daily job efficiently to fully utilize work time and coordinate with related functional groups (doc-control, test engineer, quality assessment, logistics, shipping & the custom) closely to maintain daily operation during the whole manufacturing process, ensure high-quality & on-time delivery against customer’s requirements without deviation occurrence, focusing on developing a feasible & successful performance to meet overall indicators. Good project management experience, have ability to work under pressure with rigid timeline, able to prioritize in a multi-tasking work environment.
Job description & Responsibility:
Manage all SMT & package production planning activities of products.
Initiate MT outsource to maximize our capacity/output.
Monitor raw material supply (IC, label, lid, substrates.) team to ensure outsource materials availability for production running, manage the plant inventory in a reasonable level.
Build up and maintain a good relationship with local government.
Manage office facility with good business continuity planning, including power availability and reliability, employee safety, and other workplace support.
Develop real estate strategy for long term site development in China to support the global business.
Enforce physical security in the workplace.
Lead and develop a high-performing team, support the team with KPI (key performance indicator) & BSC
(Balance Score Card) achievement in daily basis.
Presenting overall executive performance to senior management monthly and quarterly.
Monthly review the shipping strategy for existing forwarders (eg, BAX Global, UPS, FedEx, etc).
Managing cross functional coordination with all parts of the business as required through the product life cycle, always try to reach a higher uptime / cost reduction, lower scrap rate.
Track record of implementing continuous improvement initiatives including implementing LEAN manufacturing techniques.
Hire, train executive employees, manage a workforce to achieve higher labor efficiency.
Work with Human Resources Management for staff management issues.
Help to solve employee relations issues, maintain a motivated workforce.
Ensure compliance to all Legal & Ethical Compliance Program and Code of Conduct.
Utilize reporting functionality to monitor successful completion of execution (i.e. Ship Status reports, Stock Overviews, Material Movements, forwarder performance) improvement.
Communicate timely and accurate material production issues that are preventing us to meet the Master Schedule or that affect current scheduled production activities.
Ensure SO / WO / PO process for all production are under control, clean aging orders in timely manner, well control on MLT (manufacturing lead time) and cycle time reduction.
Focus on optimization of run quantities, minimum changeover, and achievement of 100% On Time Delivery to customer, and continuous improvement.
Involved in advanced SAP seminar.
Transferred from Guangdong to Shanghai in Dec 2002 to help Shanghai office (new site) setting up. 2000.1 – 2002.12 Tyco Electronics Ltd. (Guangdong) Executive Assistant to GM
Manage the administrative work for GM, to deal with file itinerary meeting organization government reception etc. Publish the firsthand information to GM and keep him stay on top of each progress of the open issues. Prepare and consolidate the production performance report on weekly/monthly basis. Communicate with internal department to facilitate the better understanding for each other. Participate in the management meeting to make good record and traceability. Assist to organize the ISO audit. Arrange hotel & transportation for incoming visitors & customers. Job description & Responsibility:
To receive visitors from government or other company on behalf of GM, schedule appointment for GM
File documents for GM on key contracts, strategy, business policy, government letter, work permission, etc.
Provide admin support to GM; to collect, consolidate, analyze data and compile report in order to assist GM to manage weekly review meeting, as well as for future reference.
Follow up on all executive open issue, keep GM posted with most updated status.
Preview the annual operational goals, Balance Score Card & some key contract terms with GM before finalizing.
Accompany GM to present important meeting and take a good note, as well as EHS related issues.
Coordinate with related departments for continuous improvement, by carrying out good ideas.
Work closely with GM on daily operational execution to achieve flawless performance.
Build up / maintain a good public relationship with internal departments & external institution.
Release visitor notice to everyone on behalf of GM & facilitate visitor’s agenda.
Organize weekly meeting staff meeting BIM management review, publish the meeting minutes.
Prepare the documents for ISO, and for other internal & external audit.
In charge of Bulletin board maintenance, compose global newsletter with headquarter, make up “company posters” for “visions”, “culture”, “products application”, “prioritized customer list” etc.
Name card ordering, other tasks assigned by GM or management, eg, video conference, live meeting, tele-conference arrangement.
Follow up the Invitation / Visa for foreign visitors, as well as the local employee’s going abroad issue, help them on all the transportation and accommodation as needed.
Arrange external & internal rendering for the company, ensure the lighting system & A/C working properly.
Strong numerical / confidential sense and attentions to detail, sense of care. 1998.9 – 2000.1 Celestica Technology Ltd.
Customer Service / Operational ERP Support
Keep and maintain good interconnection between Celestica and customer (SanDisk Sunnyvale). Give assistance to manager to fulfill the commercial plan and daily administration duties. Coordinate between Celestica and customer on Engineering, Quality and schedule commitment factors. Assistant in daily improvement for SanDisk on the production build schedule to meet the business target. Job description & Responsibility:
To be responsible for shipment delivery advance the due date on customer’s order
To assist on passing product information to related parties inside out.
To work closely with all internal parties on new project cut-in program (BOM, material supply, quotation, testing program
To follow up day-to-day issues for corresponding customer
Whenever get the latest 6 months’ rolling forecast from customer, need to load the figure into SAP system for MRP run promptly, settle down the outstanding sales orders, then SAP would functions for material react under the different lead-time respectively, procurement team need to follow up the material purchase with supplier basing on the MRP results and keep modifying the schedule.
Chase for the detail agenda when the customer want to have visit here, reserve a van to pick them up, book hotel for them, show them around the production line, introduce them to appropriate person to get to the point.
Coordinate with related parties to support new project start up SQE/NPI.
Check out the original BOM & AVL, have engineer make pilot run schedule of the new model, negotiate with customer about the quotation.
Smooth the pipeline prior to mass production.
Delight the customers by providing industry leading quality products and services on time at competitive costs.
LANGUAGES
English & French: Fluent
Mandarin: Fluent
Cantonese: Fluent
Computer: Skilled in SAP, ERP QAD, Lotus, windows/office2000/XP, office365,MES; WebPlan;
Self-assessment:
Strong interpersonal skills and ability to develop relationships. Strong numeric sense and pay attention to details. Possess good logical thinking and analytical skills. Be aggressive to any assigned responsibility and willingness to accept challenges. Timely follow up on opening items to enable our customers' success/satisfaction. Drive results through operational excellence. INTERESTS AND HOBBIES
Jogging
Tennis
Music
Travel
Surf the Web
Electronics
VOLUNTEER
Help study-troubled-youth for French school classes, schedule classes & help with the timetable set-up
& modification.
LIPING MEI 514-***-****