Customer Service Representative
Resume:
Building C, Apt *-*, Palm Drive Circ.
East Grove Valsayn, Trinidad W.I
******.**@*******.***
Mikell Joseph
SUMMARY
I am a self-driven, goal oriented individual with not only a passion to learn new things but to excel and further grow as an individual both from a marketing and personal point. Over my years of competitive swimming I have learned to be resilient and have adopted very strong leadership qualities which allow me to function successfully within a group or on a personal project and I believe it is through this resilience I would add value and efficiency to your organization.
KEY SKILLS
Attentive listener
Detail oriented
Work well under pressure
Elementary First Aid
Computer literate
Basic seaman class IV
EXPERIENCE
Digicel Group (03/ 2016) to (06/2016)
Customer Service Representative
Solve complaints and problems in a timely manner
Activation and troubleshooting of various products
Informing customers of products
Ministry of Finance (12/ 2017) to present
Dispatch Officer
EDUCATION
The University of the West Indies
BSc Biology Major
Caribbean Fisheries Training and Development Institute
Basic Seaman Class IV, Security at sea Certificates
St. Augustine Secondary School
CXC Advanced Level- July 2011
El Dorado West Secondary School
CXC/ High School diploma
CO-CURRICULAR ACTIVITIES
UWI Swim Club
Competed in Swim meets nationally and regionally
Drama
Acted in various plays nationally in places like The Central Bank Auditorium and the Naparima Bowl.
AGAPE Youth Camp and Higher Ground Youth Camp
Acted as coordinator and counsellor at these biannual events.
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