Scott O Curry
Help Desk Management\Technical Support Specialist
***** ******* ***, ********, ** 93550
909-***-**** – ac8mxp@r.postjobfree.com
Summary
As a professional in the Information Technology field, I am constantly striving to learn new technologies every day, not simply what is on the horizon, but what it can mean for me, my peers, and the company I am employed with. As such, IT industry members are the clay in the technology world, constantly changing, evolving, into new and different arenas and absorbing all we can not only from our own research, but from other members of the IT industry as well.
Work Experience
Lead Desktop Support Technician Michaels Stores Inc. (Lancaster, CA) 10/2015 – 02/2019
Technical Support Specialist I VNA Hospice & Palliative Care of SoCal (Claremont, CA) 10/2011 - 02/2014
Help Desk Supervisor Niagara Bottling, LLC (Ontario, CA) 11/2008 - 10/2011
EDI Specialist\Web Admin CBB, Inc. (Monrovia, CA) 01/2006 - 05/2007
PC Repair Technician (E-4) United States Marine Corps (Kansas City, MO) 02/1998 - 02/2002
Education
BS in Computer Science Westwood College (Upland, CA) 2003 – 2006
Skills
O/S Microsoft Windows XP\7\10, iOS
Applications\Software\Hardware Microsoft Office Suite, Microsoft Exchange, Active Directory, Google (Chrome\Drive\Gmail, GADS), SFTP\FTP, RDP, Dell KACE, VPN, GoToAssist, TightVNC\PushVNC\UltraVNC, ServiceNow (aka KnowledgeZone), IssueTrak, Intermec (CK3X, CN51, CV41), Zebra Label Printers (GK420d, 220\110Xi4, ZT610), Printers (HP\Lexmark\Xerox WorkCentre)
Core Competencies
Leadership Problem-Solving Customer Service Oriented
Integrity Flexibility\Adaptability Hard Working\Tenacious
Dedication\Loyalty Verbal\Written Communication Technology Help Desk
Creativity Issue Resolution Teamwork
Highly Motivated Organizational Decision Making
Personal Credibility Process Document Creation Thoroughness
Honors\Awards
Navy Achievement Medal[1] President’s List2 ABK Honor Society2
Meritorious Masts1 Student Council President (Multiple Terms)2 Perfect Attendance (Multiple Terms)2
Valedictorian[2] Dean’s List2
References
Alejandro Romero IT Casino Operations Specialist, San Manuel Indian Casino 909-***-****
Stephanie Gordon-Madrid HR Generalist\Payroll Specialist, Michaels Stores Inc 661-***-****
Mike Scott DC Ops Manager, Michaels Stores Inc 661-***-****
[1] United States Marine Corps
[2] Westwood College