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Chemical Engineering Customer Service

Tembisa, Gauteng, South Africa
Net R20000
February 28, 2019

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**** *. ***** ****** ****: 074*******

Hospital View Alternative cell: 083*******




****-****: the University of Cape Town (UCT)

• Undergraduate Bachelor of Science Degree in Chemical Engineering (Graduated 2016)

2009-2011: Rhodesfield Technical High School, Gauteng Province

• National Senior Certificate

2007-2008: Sir Pierre van Ryneveld High School, Gauteng Province


2017 - Present: Member of AGCI praise and worship team, AGCI Youth Committee Deputy Chairperson, Eqstra Quest Ambassador and Toastmaster member. Graduated ACL analytics starter course.

2015-2016: Chairperson of Student Christian Fellowship (SCF) choir and faculty of Engineering and the Built Environment (EBE – Department of Chemical engineering) mentor.

2014: 2nd tier Sports and Recreation representative of Obz Square residence Executive Committee, Obz Square residence Outreach subcommittee and graduate of Gospel Ramah Church (GRC) School of Ministry.

2013: Carinus residence floor mentor.

2011: District award – Best Learner in Civil Technology (received in 2012), Dux learner and Acting Secretary of Kempton Park SAPS Youth Desk.


2017 - present Eqstra Fleet Management Data Analyst

Analysis on past and present data to develop and automate stats that add to company’s value statement. Work with various data sets to translate numbers into plain English, whether it's sales figures, market research, logistics, or transportation costs. My job is to take that data and use it to help the company make better business decisions. I help to develop technical solutions to business problems, or to advance a company's sales efforts, begins with defining, analyzing and documenting requirements. Manage requirements at the project level and take role in assisting with the business case. Also, I am familiar with some computer software and tools including; Querying Language (SQL), Spreadsheet (Excel, ACL).

2015-2016 UCT Student Housing and Residence Life, Obz Square Residence 2nd tier Subwarden

Oversee 2nd tier Executive Committee Academic representative, portfolio and residence program for 2016 and that for Sports and Recreation in 2015.

Administration and maintenance (after hours), disciplinarian, dire marshal, Emergency first respondent and Aid in referrals.

2014 - 2016 UCT Graduation Office Graduation administrative assistant

Graduation Usher

Administering of graduation attire, ushering and ticket checking, crowd control.

2014 - 2015 UCT Career Service Career fair floor crew

Graduation and survey administrator

Data collecting, service, setting up and organising, networking and liaison skills gained.

2014 ERWAT wastewater solutions Vacation work student/ intern

Administration, compliance testing, data and sample collecting, laboratory and field work, housekeeping, problem solving/ crisis management, technical report writing.

2013 - 2015 UCT Student Orientation and Advocacy Services EBE orientation leader

Entertainment, aid in referral, mentorship, First Year Experience (FYE) ambassador, Orientator to UCT systems (and tour guide).

2013 UCT Student Housing and Residence Life, Carinus residence Student Front Desk Assistant (SFDA)

Access control duties, receptionist and administrative duties, stock taking/inventory, asset and time management, problem solving and aided in referrals, public speaking, team work.

2011 - 2012 Chatoga SPUR Waitress

Waitressing, stocktaking/inventory, housekeeping, customer service, conflict resolution.

2011 - 2008 Child Welfare South Africa, Kempton Rockers Dancer, Singer and Poet

Arts and Culture project management, volunteering spirit and heart fostered here, public speaking and performing.

2008 Sir Pierre van Ryneveld High School Tuck shop seller

Crisis management, stock taking/ inventory, customer service, cashier.


First aid: Emergency Level: Training conducted at UCT in 2015 and valid until 2018.

Sustained dialogue Facilitator: Trained with mediators from UCT into bringing dialogue to the residences to foster transformation. Various workshops attended – such as: ADAPT, HIV/Aids (HAICU), DISCHO, substance abuse workshops, LoveLife Life skills Programme (2011) and Ekurhuleni Metro Police workshop (2008) –will aid in the facilitation of such sustainable and transformative dialogues.

Languages: Fluent in English Afrikaans, SeTswana, SePedi, SeSotho, isiZulu and isiXhosa as well as basic XiTshonga and TshiVenda.

Communication: Presentation and writing skills developed through Professional communications course at UCT, community and volunteer projects such as tutoring, interactions and performing arts related programmes and societies, additional training is being developed through Eqstra’s Toastmasters workshops.

Leadership and Teamwork: Developed through participation in leadership structures as well as in various extramural activities (netball, hockey, chess, drama, debating, eisteddfod, Taebo and athletics). Becoming a Quest Ambassador has also developed the teamwork and leadership role through heading problem solving duties.

Networking and Liaison: Fundraising, organising, planning and project management skills were developed (helped acquire S.A National Lottery as sponsor and renovated local children’s home - All Stars), secretarial skills acquired from acting secretary position Youth Desk and as a residence SFDA.

IT skills: Adept in Microsoft Office 2010 and 2013 as well as AutoCAD drawing, Scilab, COCO, Aspen Plus and Xcos skills developed at UCT, trained in ACL data analytics and currently learning SQL.

Crisis management and problem solving: developed critical analyses and effective responses during work as Subwarden and intern at ERWAT.


Academic and Character

• Prof. Jenni Case – Chemical Engineering Department Mentor Coordinator and lecturer

Tel: 021-***-****, Email:

• Bongani Mtetwa – Head Chemical Engineering Mentor (2016)

Cell: 060387657

Professional and Character

• Miss Yaliwe Clarke – Obz Square Residence Assistant Warden, PhD candidate and Gender Studies lecturer

Tel: 021-***-****, Email:

• Mr Tumelo Ramphaleng - Obz Square Residence Senior Subwarden (2015)

Tel: 081-***-****,

• Mr Heilmuth Otto – Residence Facilities officer

Tel: 072-***-****, Email:

• Mrs Nabeelah Croeser – University of Cape Ton Career Service, Graduate Recruitment Coordinator

Tel: +971*********, Email:

• Miss Petunia Ntuli – Eqstra Fleet Management, Senior Consultant

Tel: 011-***-****, Email:

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