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Business Administration - Human Resource

Ottawa, Ontario, Canada
February 28, 2019

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I am looking to obtain a Business Administration position that will allow me to utilize my organizational, communication, administrative, human resources, and leadership skills in the effective management of company resources.


Administrative Assistant, Balance Mortgages Inc.

FEB 2016-APR 2018

Brought structure and stability to the company, by performing various administrative duties

By continually managing the communication systems, I allowed management to quickly address client needs

Validated all confidential client documentation was present to ensure the mortgage approval process was accurate and smooth

Increased productivity by 50% by utilizing Microsoft Office and Google Suite of products to complete mortgage compliance

Shipper/Receiver, Schneider Electric

OCT 2012-AUG 2015

Answered phones and ensured customer inquiries and messages were delivered to the appropriate party

Managed concurrent priorities by using my exceptional organizational skills to increase efficiency and productivity of my co-workers

Accepted and processed shipments from vendors

Operated heavy machinery to load and unload trailers

Trained and obtained a certificate from Tyco SimplexGrinnell in fire extinguisher operation and application methods in case of fire emergencies

Order Picker, Richelieu Hardware

DEC 2010-SEP 2012

Processed, tagged and put away inventory according to inventory filing system

Filled and packaged purchase orders on a daily basis

Operated Electric Forklifts, Electric Walkies, IC Forklifts, Narrow-Aisle Forklifts to load and stock merchandise

Conducted training for new employees


Business Administration - Human Resources Management - HRM, Edmonton, AB, Northern Alberta Institute of Technology – (NAIT)

JAN 2017-DEC 2018

Obtained a Diploma in Business Administration with a major in Human Resources Management with a wide range of study to best reflect the scope of human resources, including recruitment, governance, labour relations, employee retention and employee engagement. Throughout this program, I enhanced my communication skills through presentations, group work, research and debates by using various technologies such as Microsoft Word, Excel, PowerPoint, and Google Docs.


Excellent communication skills

Extremely organized and skilled in multitasking

Highly critical and analytical thinker

Excellent at solving complex problems

Utilize technologies including Microsoft Office, Google Suite, and Tableau

Easy to get along with and can work well both individually and in a team (effective team collaboration)

Ability to work on my own without being constantly supervised

Daily practice of three languages (English, Arabic, and Assyrian)


• Northern Alberta Institute of Technology Dean’s List

• First Place Industry Champion in The Business Strategy Game (BSG)

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