Amarilys Deleon
*** ******* ** *********, ** ****8 P# 407-***-**** Email: ac8moe@r.postjobfree.com
Objective:
As a highly motivated finance professional, seeking a new position in a challenging environment, which will utilize my interpersonal skills, customer service, sales expertise, leadership and bilingual capabilities. Thereby, creating an opportunity for professional growth in the businesmanagement sector.
Qualifications:
* 8+ years in the consumer finance sector, including managing a branch, collecting/reconciling accounts.
* 15+ years of acknowledged unwavering and exceptional customer service by being result oriented
* Experienced with conflict resolution, sales and client retention
* Ability to achieve measurable short/long term goals and meet changing operational & sales deadlines
* Strong recruiting/interviewing skills, training/ coaching associates and staff retention
* Bilingual English and Spanish, a team player with excellent leadership/management skills Achievements:
Managed two successful Branches one which grew 1500 accounts with in the first two years. Exceeding and maintaining collection goals. Branch and Manager of the year three years in a row, lowest collections, highest profit and highest growth
Employment History:
Sunbelt Credit/Currently Mariners Finance LLC,
Branch Manager (Dec2007-Current)
• Responsible for daily Branch Operations * Establishing and maintaining customer relationship * Loan approvals and denials *Collections of past due accounts
• Insurance sales and claims *Assurance of Company and State Law Compliance
• Title Work *Repossessions *Cash Handling and Bank Deposits *Hiring
• Training and Coaching Staff Members *Evaluating staff performance and performing Monthly Reviews
Buddy’s Home Furnishings
Sales Manager (Mar2005-Dec2007)
• Sales *Collections of past due accounts *Rental Agreement Closings *Cash Handling and Bank Deposits *Merchandising
Education:
Dra. Maria Cadilla High School Arecibo, PR Graduated 1992 References upon request