Joseph Larson

**** ****** **** *****, *** Vegas, Nevada 89117 619-***-**** ac8ml3@r.postjobfree.com Objective

Searching to translate my 10+ years of experience with patient care, customer service, communication, and documentation to a career in Information Technology. I love technology and how it can improve quality of life. My goal is to build a strong foundation and learn as much as I can in this new field. Training & Certifications

TRAINING

· Cisco CCNA Cybersecurity Operations training provided via scholarship program CERTIFICATIONS

· CompTIA A+

· CompTIA Network+

· CompTIA IT Operations Specialist

Skills & Abilities

COMPUTER HARDWARE AND SOFTWARE

· I have worked with computers for over two decades which involved desktop and laptop diagnosis, repair, and upgrades. This experience includes LCD monitor repair as well.

· Provided first line IT support for coworkers in an unofficial capacity. COMPUTER NETWORKING

· Managed and administrated a home network utilizing ASUS AI Mesh technology via a refurbished major telecom router which required learning WinSCP and Putty to reflash ASUS firmware onto it. COMMUNICATION

· Over 10 years of experience in documentation of incidents, either medical or security related, involving notification of, and consultation with, Workers’ Compensation or Risk Management.

· Created training materials to assist EMTs and Security Officers with proper documentation and notification procedures.

CUSTOMER SERVICE

· Over 10 years of experience providing customer service and patient care to people in need of assistance. Experience

SECURITY OFFICER/EMERGENCY MEDICAL TECHNICIAN THE VENETIAN & PALAZZO HOTEL RESORT CASINO JULY 2008 TO MARCH 2017

Patient and customer contact spanning nine years where thorough communication and information gathering was pivotal to providing diagnostic impressions or appropriate care. EMERGENCY DEPARTMENT TECHNICIAN PARADISE VALLEY HOSPITAL MARCH 2007 TO MAY 2008