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Data Entry Customer Service

Location:
Edmonton, AB, Canada
Salary:
18-25
Posted:
February 27, 2019

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Resume:

OLAMIDE OMOSANYA

587-***-**** ac8mkm@r.postjobfree.com

Data Entry Clerk

As an internationally trained professional in Information Technology, I bring a great deal of technical knowledge and practical experience to organizations requiring Data Entry duties.

Highlights Of Qualifications

10+ years experience in troubleshooting computer systems

Installing & Re-Installing of Computer Operating System (OS)

Diagnosing and implementing system repair

System compiling /Assembling & Upgrading

Proficient in MS Word applications and internet research

Detail oriented with strong problem solving and analytical skills

Preparing of yearly budgets via Excel

Competent in establishing and maintaining professionalism with clients, colleagues and all levels of Management

Proven ability to multitask and make decisions; flexible to changing priorities

Relevant Skills

Administrative

Coordinated administrative procedures and work flow and implemented changes when necessary

Organizes documents; prepares and data for entry into computer system.

Compiled documents for Senior Management according to established procedures

Created and maintained extensive information system

Ordered and maintained supplies

Performed related clerical duties, such as word processing, faxing and photocopying

Set up new client files ensuring all documentation was complete

Verified, recorded and processed forms and documents

Customer Service

Answered enquiries from customers and investigated complaints while maintaining good customer relations by solving problems quickly and efficiently

Arranged for refunds, exchanges and credits for returned merchandise

Provided customer service and entered data into customer database

Hospitality

Answers phone; screens calls; responds to any inquiries or transfers call to appropriate office or individual; composes correspondence in response to inquiries

Arranged for refunds, exchanges and credits for returned merchandise

Provided customer service and entered data into customer database

Leadership

Enters data into system via on-line terminals and other data entry devices; verifies for accuracy and completeness.

Assessed manpower requirements and implemented personnel for project and daily duties

Managed team of up to three staff members efficiently and effectively through scheduling

Investigates and reconciles any discrepancies in files.

Files material into proper location.

Assists with other work processing or other tasks as needed

Provided information to staff and general public regarding company

Responsible for orientation, training, staff evaluation and staff performance management

Work History

System Technician (Lenovo IBM laptops) - Barrister Global Services, New York, USA 2018

Chief Data Processing Officer - General Hospital Alimosho, Lagos 2015 – 2017

Snr. Data Processing Officer - General Hospital Alimosho, Lagos 2011 - 2015

Data Processing Officer – General Hospital Alimosho, Lagos 2008 – 2011

Marketer – Power Holding Company of Nigeria (PHCN), Lagos 2004 - 2008

Education

Ordinary National Diploma Ogun State Institute of Technology 2014

CERTIFICATES

GPCSC (Gateprotect Certified Security Consultant)

GPCSP (Gateprotect Certified Security Professional)

PMP Training (Project Management Professionals)

CompTIA A+ (In Progress)



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