Sara Tokhy Home phone:604-***-****

*** ******** ******, ********* ** V3k V15 Email: ac8mka@r.postjobfree.com

Objective: Customer services representative

Highlights of Qualifications

Friendly and outgoing individual with 5 years customer service and cash handling experience

Responsible to handle the telephone enquiries and general office administrative work

Natural ability to built rapport with customers and enjoys providing superior service

Collaborative team player; work well in team setting or under minimal supervision

Ability to work under pressure and in a fast paced environment

Highly flexible; willing to work on weekends and statutory holidays

Enthusiastic, reliable, hard working and fast learner

Education

ITA hair certified program, Gleneagles secondary, Coquitlam BC 2017-2018

High school diploma, Centennial secondary, Coquitlam BC 2017

Color certified, Goldwell company January 2017

Work Experience

Hairstylist Assistance Brava hair salon. Metrotown. Precent

Specialties, permanent waves, balayage, low light, high light, roots, applying virgin applications, blow dry, cuts, and styles

Hairdresser Assistance, Gloss Salon, Coquitlam center, BC 2017-2018

Keep salon organized by stocking items on shelves, moving items back to proper section

Use good observation skills to learn new techniques from other hairstylist

Engage client in friendly talk while checking out and trying to book for their next appointment

Designated Cashier, Value Village, Coquitlam, BC Oct 2015-march 2018

Work at the register with cash, debit and credit cards payments

Handle membership registration; process gift cards; answer phone calls

Merchandise the floor with new items and shelf display

Clean the floor, fitting room

Volunteer Experience

Pharmacy Assistance, Edmonds Pharmacy, Kingsway, Burnaby, BC January – Feb 2015

Organizing the shelves and tidying up the pharmacy

Tagging the items and while entering them into the computer system

Counting, mixing, and weighing the tablets while assisting the staff with clerical work

Accept price for prescription, stock shelves and price stocks

Greeting and helping customers

Office Assistance, Consulate General of Afghanistan, Vancouver, BC Jun - Aug 2014

Assist customers through the process of getting passport and relevant documentation

Attend to phone calls in polite manner and forward to staff concerned

Report daily activities to general consul and to get feedback on service delivery

Provide general information to customers and guide them

MY Circle leadership program, ISS of BC, Vancouver, BC Mar -May 2013

Reference Available Upon Request