Andrea Pompi
Administrative Assistant; Business Graduate
Toronto, ON M5S2H8
ac8mjr@r.postjobfree.com
- Graduated with honours in Business - Operations from Centennial College
- Fast learner with proven skills in fast paced environments
- Strong organizational and multitasking skills
- Self-motivated and proactive
- Team player
- Strong people skills
Work Experience
Administrative Assistant
SNPS - Toronto, ON
April 2017 to Present
• Organizing and Managing source documents;
• Calculation of profit share (commission), data entry, daily cash deposit, customer care, and daily credit card transactions;
• Accounts receivable responsibilities, accounts payable responsibilities, managing petty cash and employee reimbursements, payroll responsibilities as assigned;
• Bank and credit card reconciliations, revenue and expense reconciliations, managing business information, and daily reports;
• Ongoing projects that facilitate the continued growth of the company;
• Responsible for Marketing materials and social media management;
• Represented the company on the O2E Brands 2019 Kickoff in Vancouver. Sales Representative (MOD)
Rogers Communications - Toronto, ON
December 2016 to April 2017
• Selling and promoting products;
• Achieving sales targets by promoting and selling Rogers Telecommunication products;
• Delivering exceptional customer service and striving to understand customer’s situation and needs;
• Maintaining a positive, “can-do” attitude and customer focused approach, dealing with challenging situations with integrity, empathy, and sincerity
Marketing Assistant
Playmusic Shop - BR
2015 to 2016
Brazil
• Supporting the work of marketing manager on projects directed at maximizing company profits and developing sales strategies and marketing campaigns. Rental Sales Associate
Localiza Rent a Car
2012 to 2015
Brazil
• Assisting customers with their vehicle rental to ensure a positive customer experience, while also promoting additional products and services;
• Answering phones promptly in order to make reservations and help customers;
• Administrative routine;
• Cashier routine;
• Other duties as assigned.
Sales Representative
Livraria Cultura (Bookstore) - BR
2009 to 2012
Brazil
• Presenting and selling company products and services to current and potential clients;
• Following up on new leads and referrals resulting from field activity;
• Identifying sales prospects;
• Preparing presentations, proposals and sales contracts;
• Displaying and organizing products in the store;
• Establishing and maintaining current client and potential client relationships;
• Identifying and resolving client concerns;
• Preparing a variety of status reports, including activity, closings, follow-up, and adherence to goals;
• Other duties as assigned.
Administrative Assistant
Recife's Municipal Administration - BR
2006 to 2009
Brazil
• Directly assisting the Social Programs' General Coordinator;
• Addressing social programs' beneficiaries inquiries, suggestions, and concerns;
• Performing general clerical duties including but not limited to: photocopying, faxing, mail distribution and filing;
• Coordinating and maintaining records for staff office space, phones, and office keys;
• Creating and modifying various documents using Microsoft Office;
• Maintaining Outlook calendar in current and accurate status;
• Coordinating meetings and conference calls as needed or anticipated;
• Answering phones promptly using good judgment to prioritize the distribution of messages in a timely manner;
• Responsible for keeping inventory of all office supplies and placing orders for replenishment as needed;
• Performing all other related duties as assigned. Education
Diploma in Business - Operations
Centennial College - Scarborough, ON
September 2016 to April 2018
Academic Pathway Program in English
Quest Language Studies - License O19375993682 - Toronto, ON May 2016 to August 2016
Professional Degree in Law
Faculdade Integrada do Recife - Recife/PE, Brazil
January 2002 to December 2006
Skills
Customer Service (10+ years), Microsoft Office (10+ years), Cash Handling (5 years), Marketing (2 years), Administrative Support (4 years), Quickbooks (2 years) Links
https://ca.linkedin.com/in/andreapompi
Certifications/Licences
Microsoft Office Specialist Word 2013
November 2016 to Present
Certiport - A Pearson VUE Business
Certiport ID: 90064129
Microsoft Office Specialist Excel 2013
March 2017 to Present
Certiport - A Pearson VUE Business. Certiport ID: 90064129 Aero
October 2017 to Present
Additional Information
- Business - Operations graduate with honours designation (GPA 3.9)
- Computer skills include Quickbooks
- Experienced with marketing, including social media