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Administrative Assistant Sales Representative

Toronto, Ontario, Canada
February 27, 2019

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Andrea Pompi

Administrative Assistant; Business Graduate

Toronto, ON M5S2H8


- Graduated with honours in Business - Operations from Centennial College

- Fast learner with proven skills in fast paced environments

- Strong organizational and multitasking skills

- Self-motivated and proactive

- Team player

- Strong people skills

Work Experience

Administrative Assistant

SNPS - Toronto, ON

April 2017 to Present

• Organizing and Managing source documents;

• Calculation of profit share (commission), data entry, daily cash deposit, customer care, and daily credit card transactions;

• Accounts receivable responsibilities, accounts payable responsibilities, managing petty cash and employee reimbursements, payroll responsibilities as assigned;

• Bank and credit card reconciliations, revenue and expense reconciliations, managing business information, and daily reports;

• Ongoing projects that facilitate the continued growth of the company;

• Responsible for Marketing materials and social media management;

• Represented the company on the O2E Brands 2019 Kickoff in Vancouver. Sales Representative (MOD)

Rogers Communications - Toronto, ON

December 2016 to April 2017

• Selling and promoting products;

• Achieving sales targets by promoting and selling Rogers Telecommunication products;

• Delivering exceptional customer service and striving to understand customer’s situation and needs;

• Maintaining a positive, “can-do” attitude and customer focused approach, dealing with challenging situations with integrity, empathy, and sincerity

Marketing Assistant

Playmusic Shop - BR

2015 to 2016


• Supporting the work of marketing manager on projects directed at maximizing company profits and developing sales strategies and marketing campaigns. Rental Sales Associate

Localiza Rent a Car

2012 to 2015


• Assisting customers with their vehicle rental to ensure a positive customer experience, while also promoting additional products and services;

• Answering phones promptly in order to make reservations and help customers;

• Administrative routine;

• Cashier routine;

• Other duties as assigned.

Sales Representative

Livraria Cultura (Bookstore) - BR

2009 to 2012


• Presenting and selling company products and services to current and potential clients;

• Following up on new leads and referrals resulting from field activity;

• Identifying sales prospects;

• Preparing presentations, proposals and sales contracts;

• Displaying and organizing products in the store;

• Establishing and maintaining current client and potential client relationships;

• Identifying and resolving client concerns;

• Preparing a variety of status reports, including activity, closings, follow-up, and adherence to goals;

• Other duties as assigned.

Administrative Assistant

Recife's Municipal Administration - BR

2006 to 2009


• Directly assisting the Social Programs' General Coordinator;

• Addressing social programs' beneficiaries inquiries, suggestions, and concerns;

• Performing general clerical duties including but not limited to: photocopying, faxing, mail distribution and filing;

• Coordinating and maintaining records for staff office space, phones, and office keys;

• Creating and modifying various documents using Microsoft Office;

• Maintaining Outlook calendar in current and accurate status;

• Coordinating meetings and conference calls as needed or anticipated;

• Answering phones promptly using good judgment to prioritize the distribution of messages in a timely manner;

• Responsible for keeping inventory of all office supplies and placing orders for replenishment as needed;

• Performing all other related duties as assigned. Education

Diploma in Business - Operations

Centennial College - Scarborough, ON

September 2016 to April 2018

Academic Pathway Program in English

Quest Language Studies - License O19375993682 - Toronto, ON May 2016 to August 2016

Professional Degree in Law

Faculdade Integrada do Recife - Recife/PE, Brazil

January 2002 to December 2006


Customer Service (10+ years), Microsoft Office (10+ years), Cash Handling (5 years), Marketing (2 years), Administrative Support (4 years), Quickbooks (2 years) Links


Microsoft Office Specialist Word 2013

November 2016 to Present

Certiport - A Pearson VUE Business

Certiport ID: 90064129

Microsoft Office Specialist Excel 2013

March 2017 to Present

Certiport - A Pearson VUE Business. Certiport ID: 90064129 Aero

October 2017 to Present

Additional Information

- Business - Operations graduate with honours designation (GPA 3.9)

- Computer skills include Quickbooks

- Experienced with marketing, including social media

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