ACCA Student
Resume:
JEEWON BIBI ROOKSHAR
CURRICULUM VITAE
PERSONAL DETAILS
Title Miss
Surname Jeewon
Other names Bibi Rookshar
Age 24 years old
Telephone +230-********
E-mail **************@*****.**
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Residential address Morcellement Maison Blanche, Plot Numero 80, Mon Gout Pamplemouse
Nationality Mauritian
Marital status Single
Spoken & written languages
(Excellent)
English & French
Mother tongue Creole
Physical Fitness Excellent
Criminal records Clean
Availability Available
JEEWON BIBI ROOKSHAR
CURRICULUM VITAE
EMPLOYMENT HISTORY & TECHNICAL EXPERIENCE
Employer The Ravenala Attitude Hotel – Riviere Citron Ltd Employment period April 2017 to Febraury 2019 - 12th Job Title Internship + Guest Relation Officer
Description of tasks
Creating a pleasant atmosphere for guests while accommodating at the facility.
Performing the tasks of responding to the queries and request of guests and clients.
Handling the responsibilities of managing guest relation activities of the organization.
Performing the tasks of attending as well as answering incoming and outgoing call.
Transferring respective calls to the concerned person of the departments.
Assistance to the guest relating all Hotel matters
Operation of Check-in and accommodating the guest
Everyday communication with the guests
Telephone contacts and negotiations, reconfirmation of the guest's tickets, up-selling,
Greeting guests at lobby, helping at the front desk during arrival and departure
Answering the Guests complaints and needs, following repeater guests during the stay
Follow up VIP guests, guest's birthdays, guest's special requests.
Key skills:
Superior customer service and conflict resolution
Ability to work in a fast-paced environment
Familiarity with office equipment, telephones and copy machines.
Industry/sector worked in Hospitality – Customer Service EMPLOYMENT HISTORY & TECHNICAL EXPERIENCE
Employer Anglo African Ltd
Employment period 1 July 2016 to 31st August 2016
Job Title Finance Assistant(Internship)
Description of tasks
Assisting the CFO
Management report(Local & International companies)
MNS E-filing (Local and International companies )
Assisting the external Auditors during audit season. Industry/sector worked in Financial
Key Skills
Proficient in MS Office applications
Bank reconciliation
Payroll process including NPS and PAYE
Break-even analysis
VAT returns
APS Tax filing
Income Tax returns to MRA
Annual returns(Company and Employees)
Book Keeping Skills
o Billing
o Invoicing
o Accounts receivable/payable
o Bank deposits/reconciliation
o General Ledger
o Journal entries
o Inventory transactions
o Fixed Assets Registrar
o Financial statements – GAAP, IAS and IFRS knowledge. Principal Relationship:
Interact with all areas of company and all levels, including Accounting, IT, HR, Sales.
Knowledge of
Microsoft Dynamic Navision Accounting Software
Quick book Accounting Software
JEEWON BIBI ROOKSHAR
CURRICULUM VITAE
QUALIFICATIONS
Professional
Name of professional body Status
ACCA Level 1 Completed
ACCA Level 2 in progress
Academic
Higher School Certificate – Year 2013 – University of Cambridge
School Certificate - Year 2011 – University of Cambridge Additional
Year 2014 – Registered to the Association of Chartered Certified Accountant – ACCA Student
Year 2015 – Completed the SME Outsourcing Training Program SOCIAL ACTIVITIES & HOBBIES
Secretary of Campus Social Responsibility Society (CSRS).
Member of Human Capital Club.
Socialising and Reading.
Swimming.
REFEREE
References available upon request.
Contact this candidate