KAYE LITTLE

**** ********** ***

Alpharetta, GA *0005

Mobile: 470-***-****

Email: ac8m92@r.postjobfree.com

Professional with proven leadership and experience in the technology industry and working with multi-national companies in various capacities from a volunteer to a corporate employee in IT operations, financial analysis, project coordination, purchasing, capacity management, inventory and asset management, writing SOPs, and executive level administration. Detail oriented, highly analytical and proven influencer of change across broad cross-sections of an organization with a strong desire to succeed. Strong problem-solving skills, organized, with an ability to facilitate and motivate others and build relationships between business units. Broad knowledge of technologies and process documentation. Technical provisioning, procurement, and key maintenance contract negotiation and renewal skills. Extensive working knowledge and proficiency with Microsoft Office Suite of products: PowerPoint, Excel, Word, Outlook, Access, SharePoint, Teams, Visio. Excellent written, verbal and interpersonal communication skills; strong editing and grammar skills. Proven ability to communicate clearly and concisely.

EXPERIENCE

TERADATA, Johns Creek, GA USA January 2018 to Present

Executive Assistant to Chief Accounting Officer & VP-Enterprise Risk

Maintain (2) senior level executive calendars, in addition to their direct reports & staff, schedule appointments and conference calls. Prepare itineraries, make travel arrangements, manage changes and adjustments with calendars. Support special projects as requested. Effectively prepare and edit presentation materials, using templates, layouts and formatting to create reusable content for the Board, Audit Committee and other assignments as required. Assist with preparation of meetings – booking conference rooms, scheduling conference calls, catering., etc. Compose and prepare memos, letters, and other correspondence; comprehension and grammar review as needed. Handle confidential information with the utmost discretion. Positively represent Teradata, a global multi-national company, through proper phone etiquette, efficiently routing and screening messages, interacting with other executive level or executive assistant contacts both internally and with clients, suppliers and vendors. Intimately understand and apply internal office functions such as, but not limited to, use of WorkDay, GetThere Travel, HR forms, ERP requisitioning and purchase orders, Amex purchasing card reconciliation, etc. Process department invoices and check requests through Accounts Payable. Maintain organization charts and email distribution lists, own and manage SharePoint online access requests, shared drive server access and perform annual access reviews of such. Prepare, run and format system queries from HFM, AssureNET, HIP and other systems as required to support both Enterprise Risk / Internal Audit as well as the Financial/Accounting division at Teradata. Assist with transitioning new hires into the organization including ordering hardware/software and hep with their onboarding day-1 presentation/orientation and assimilation.

AMERICAN INTERNATIONAL SCHOOL of BUDAPEST, Hungary August 2014 to July 2016

Treasurer-PSA Board [Volunteer]

Maintained accurate financial records and prepares monthly reports for the Board meetings utilizing Microsoft Office

Suite of tools [Outlook, Word, Excel, PowerPoint]. Set fundraising goals/spending limits for activities. Oversaw charity donations. Posted end-of-year financials and record-keeping to outside public accounting/auditing firm.

STOPWATCH MAPS & TAXOGRAPHY INC., St. Louis, MO USA October 2010 to May 2012

Data Operations Lead Analyst

Investigated, interpreted and reported data discrepancies between property data, tax rate sheets and GIS information. Created process, procedure documentation and workflows. Improved efficiency, quality, profitability, competition position and customer satisfaction

ANHEUSER-BUSCH INBEV, St. Louis, MO USA February 1986 to February /2009

Held various positions in various capacities as follows:

IT Operations – Network Services

Data Networks – Support & Operations – Project Coordinator / Capacity Manager 2006 to 2009

Gather, report and present infrastructure operational metrics from several complex data network analytic tools for the department as it pertained to network performance [capacity management and planning] of a 24x7x365 working infrastructure environment. Responsibilities included data extraction, analysis, presentation and maintenance of historical trend data thereof.

Data Networks – Design & Implementation – Project Coordinator / Business Analyst 2004 to 2006

- Infrastructure Inventory Coordinator with both infrastructure asset inventory as well as lab duties.

- Relationship management of internal department units and external vendors.

- Received “Exemplary Employee Award” twice, 2006 and 2008, as well as several service awards.

- Coordinated all asset inventory and scheduling / maintenance of the lab research and training area.

- Developed and wrote SOPs and processes, equipment / inventory maintenance and related safety.

- Maintained database of hardware assets, software assets and maintenance agreements with

outside vendors valued in excess of $10mm.

- Maintaining an asset database for all network-related LAN, MAN & WAN infrastructure

devices supported by NS as follows:

- New project installation infrastructure assets valued in excess of $5mm

- Various lab infrastructures valued at $4mm

- Depot inventory valued @ $2mm

- Effective tracking of assets in above referenced database resulted in an overall 40% cost-

reduction in various corporate-wide vendor hardware maintenance renewal agreements [i.e.,

Cisco, Netscout, Secure Computing, CDI, etc.]. Provided detailed analysis to assist in project

management of replacement design and implementation work.

- Major Projects managed:

* Infrastructure & Server Lab Relocation from OSC-B to Bldg. 260 IT Lab Operations Center:

Managed $1mm in capital, 5 outsourced personnel and 2 internal peers. Led the technical

efforts for the relocation of the ENA AppLab & InfLab infrastructure devices as well as 70+

additional lab infrastructure devices. This also included 200+ lab server devices and

miscellaneous desktop-related equipment.

* Managed the technical personnel to design, develop and maintain a web application to automate the

provisioning of infrastructure assets [movement process for both new projects and the depot area].

* Technically identified and published standard operating procedures [SOPs] on an on-going

basis: These SOPs included: Infrastructure Asset Provisioning Life Cycle [Implementation,

Spares Reallocation & Retirement / Disposal], Freight/Shipping, Storeroom Operations, Gator

Cart Safety Procedures, Standardization of Procurement Requests, and Infrastructure

Maintenance Contract Renewals.

- Various departmental Outlook mailboxes: Technically perform all infrastructure work orders.

IT Operations – Desktop Services & Support

Systems Engineer - Combined role of Business Analyst/Project Coordinator/Business Unit Liaison between IT and various business units. Received several service awards for success of tasks, customer satisfaction / peer recognition. Performed in this capacity for several Business Units as follows:

- Desktop Services Operations 2001-2004

- Brewing Operations Technology, Engineering, 12 Domestic Breweries 1998-2001

- Marketing 1997-1998

Administration

Marketing Budgets & Systems

Programmer / Database Administrator 1992-1997

Technical design and maintenance of the Marketing division’s $950 million budget [on project detail level] which is in use until 2008. Primary liaison collaborating with IT teams. Technical trainer for Marketing clientele.

Marketing

Bud Sports TV & Radio Broadcast Productions

Administrator & A/V Coordinator 1990-1992

Combined duties of administrative support and A/V coordination activities.

Field Sales

Statistician 1989-1990

Provided statistical information and ad hoc reports pertaining to Sales, C.A.P., pricing, direct marketing budgets, charitable contributions, sponsorships, etc., for daily, weekly, and monthly and special project needs to Regional, Divisional and Wholesaler staffs / sales personnel.

Controller’s Group

Auditing & Systems

Admin/Exec Assistant 1986-1989

Administrative support functions to the Financial/Operational audit section of the Corporate Audit Department.

EDUCATION

B.S. Computer Science, Webster University, Saint Louis, MO, 2003

B.A. Management w/Emphasis in International, Webster University, Saint Louis MO, 2003

REFERENCES:

http://www.linkedin.com/in/littlekaye [scroll to bottom and click on Full Profile, then References]

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