Sales Customer Service

*

INDERPREET K CHAUHAN

** ********** ** ** *******, AB T3J2V7

Mobile: 403-***-**** Email: ********@*****.***

LinkedIn: https://www.linkedin.com/in/chauhan-inder/ Profile:

Customer service and salesperson at Nordstrom Inc, aspires to start career in reputed financial company; have 2 years of experience in face to face customer interaction, selling and serving customers to the best of knowledge.

Highlights:

• Interpersonal skills: teamwork skills, active listening, problem solving and ability to indulge person in the conversation.

• Communication skills/ Presentation skills

• Administrative and Planning: to avoid any delays and maintaining working supplies.

• Attention to details

• Information Technology: like MS Excel (formulas, charts, shortcuts etc. power point, word, and beginner in MS project)

• Advanced selling

Education:

CPHR Program – Calgary, AB (Anticipated to start soon) 2019 - Present Langara College- Vancouver, BC

Post Degree Diploma in Business Administration 2017 – 2018 Related courses:

• Business Strategy and Business Communications

• Organisation and Change

• Negotiation Skills

• Interviews and Professional image/ Career goals and Resumes Panjab University – Chandigarh, India 2013- 2016

Bachelor’s in Business Administration

Related courses:

• Human Resources Management and Information Systems (HRIS, FIS, MIS)

• Marketing Management, Insurance management

• Accounting for managers

Work Experience:

Nordstrom Inc- Commission Salesperson 2018- Present Calgary, AB 2

INDERPREET K CHAUHAN

11 Martindale DR NE Calgary, AB T3J2V7

Mobile: 403-***-**** Email: ********@*****.***

LinkedIn: https://www.linkedin.com/in/chauhan-inder/

• Made individual goals and sales targets for the day which range about 2500-3000 during normal days and around 3500-5000 during busy days (anniversary sales).

• Answered phone calls and doing the regular phone calls in order to do direct to customer selling and processing phone orders by maintaining the privacy and customer’s information.

• Handled different type of customers and their concerns every day and solved them effectively.

• Increased sales in the department in commission environment by using sales and marketing skills learned in the business program.

Embex Technologies Pvt Ltd- Human Resources Trainee 2015- 2015

• Certified in Human resources training as a part of curriculum and internship with Best remarks.

• Went through various methods of hiring candidates external and internal of the company.

• Attended learning and development programs like motivation, recognition etc. and basis.

• Shadowed the human resources manager in the company everyday for to learn how everything works.

• Theoretical knowledge of all the human resources concepts. Aldo -Cashier/Sales Associate 2017- 2018 Burnaby, BC

• Maintained awareness of all promotions and offers while implementing the company marketing strategies.

• Worked in a competitive environment and met the set goals and targets for the day.

• Replenished, restocked and maintained various product displays sets to enhance customer experience, increase sales and maximise inventory turns. Justice Clothing -Style advisor/Sales 2017- 2017 Burnaby, BC

• Professional presentation to the customers making customer experience fine and satisfied.

• Assisted customers with right style and right size in order to provide best customer service. Awards and certifications:

• Certified in Hootsuite Social media platform from Hootsuite in December 2017.

• Certified in Human resources management training from Embex Technologies Pvt. Ltd. in year 2016.

• Certified in Ethical conduct of research- tri council policy statement from Panel on Research Ethics in August 2017.

• Awarded a certificate and prize for outstanding active volunteering in Business Mega-Fest in year 2015.

• Awarded a Scholarship certificate for standing 1 st

in BBA-II year in Punjab University in year

2015.

Volunteer Experience:

3

INDERPREET K CHAUHAN

11 Martindale DR NE Calgary, AB T3J2V7

Mobile: 403-***-**** Email: ********@*****.***

LinkedIn: https://www.linkedin.com/in/chauhan-inder/

• Go team volunteer member at Langara College in which assisted and managed team of 20 students, make them familiar with college by doing various activities.

• Active volunteering in assembling an inter-college business fest for social cause by arranging sponsors, organising business competitions, activities for around 570 students.

• Organize the whole event as a team member of organizing staff by allocating table number to the guests for Times of Canada Magazine, Surrey

• Persuade people to buy tickets, for fund raising and successfully sold 10 tickets of worth

$2500.

Contact this candidate