Operations manager / Director of operations

Finance Operations Manager Business Unit Manager Director of Operations Controller

Qualifications Profile

Goal-driven, multifaceted, and performance-focused professional with 15 years of experience in accounting and financial services. Skilled at generating and executing strategic business initiatives; conducting benchmarking and process evaluation; as well as designing pricing tool to boost profitability. Effective leader; recognized for unparalleled work ethic and outstanding ability in leading and motivating cross-functional teams toward the achievement of corporate goals and objectives. Articulate communicator; bilingual in English and Swahili.

Areas of Expertise

Cost and Auditing Operations Budgeting and Forecasting Financial Analysis and Projections

Financial Solutions Improvement Continuous Business Development Profit and Loss Assessment

Professional Experience

Waste Management, Inc. South East, PA

Accountant III Financial Analyst 2006–Present

Assume accountability in facilitating benchmarking and process analysis; presenting cost factors affecting diverse business functions; as well as discussing monthly variances and trends among budgets, actual, and prior year results.

Contribute in assessing complex business issues and long-term strategic opportunities that identify key business initiatives and set financial targets.

Offer hands-on assistance to the following teams and personnel in fulfilling various initiatives:

—District managers and operations directors in conducting profitability analysis on municipal contracts and open market customers to determine underperforming areas;

—Operations Team in evaluating performance data including efficiencies and unit cost; and

—Operations and Business Unit Sales teams in conceptualizing strategic business decisions and cost saving initiatives.

Render support in administering cross-organizational program essential in acquiring, measuring, and communicating progress based on corporate goals.

Drive efforts to maximize sales volume for a new service offering by overseeing a team in formulating strategies, while creating a pricing tool to ensure profitability.

Supervise the Finance Team on budget and forecast preparations, as well as municipal and government bid process for the MSA various business units.

Displayed leadership skills in managing a team of six in generating detailed annual budgets of more than $460M in revenue, providing a roadmap for the business units to boost profitability.

Maintained active involvement in various team projects focusing on process optimization, thereby increasing efficiencies by 11% and safety metrics.

Played an integral role in decreasing employee turnover by collaborating in effective organizational change.

Earlier Position Held:

Staff Accountant

Education

Master of Business Administration § Rider University Trenton, NJ

Bachelor of Science in Accounting § William Paterson University Paterson, NJ

Professional Training

Emerging Leaders Development (ELD) Program, Waste Management

Activities

Volunteer, Rehabilitation of Recreational Area for Seniors

Volunteer, Earth Day Local River Cleanup Blood Donor, Miller Keystone Blood Drive

Technical Skills

Microsoft Office Suite (Word, PowerPoint, and Excel)

WM Systems (MAS, OPUS, FASTLINE, Peoplesoft, Compass, and BlackLine) OCSD Enterprise Logistics System

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