Customer Service Data Entry, Dispatcher, Customer service
Resume:
Amber
Diehl
***********@*****.***
Moline, IL **265
https://www.jobcase.com/p/amber.diehl9
Summary
I am hard working, learn fast. I tackle any task that is handed to me, I can multi task and love being challenged.
Work Experience
Dohrn Transfer
Dispatcher
Rock Island, IL
October 2010 - February
2019
Dispatcher of 60 drivers that traveled outside of the quad cities area. Made sure they were able to get their pickups and deliveries done daily. Called customers as needed.
Michael A. Williams and
Associates
Front Desk Clerk
Rock Island, IL
January 2003 - June 2009
Greeted clients as they arrived, Answered and forward calls to different Attorneys. Opened new file cases, and assisted the assistants as needed.
Rock Island Arsenal
Receptionist
Rock Island, IL
May 2002 - August 2002
Filed papers to organize contracts, and worked on PowerPoint presentations (for co-workers)
Untied Parcel Service
Revenue Auditor
Milan, IL
June 2000 - August 2002
Measured packages to make sure not oversized, Charged shippers as needed. Scanned packages as came down conveyor belt.
Apac
Customer Service Rep
Davenport, IA
May 1999 - April 2000
Answered phones, and took balance transfers over the phone
Export Packaging
File Management
Milan, IL
January 1998 - February
1999
Orgainizing files/Maintaining files, Accurate data entry. Transferred and purged files, Filed documents geographically.
Education
Black Hawk College
Associates, Business
information technology
August 2000 - June 2003
some buiness and computer classes
Moline Senior High High
School
High School
August 2000 - June 2003
Volunteering
Autism Run
Beer Tent
Davenport, IA
2017 - 2018
Race for the Cure
Walked
Moline, IL
2001 - 2005
May Day Volunteer
Drove Flowers to the Eldery
Moline, IL
2002 - 2002
Church Halloween Party
Handed out Candy
Moline, IL
2000 - 2000
Swimming Team
Swimmer
Moline, IL
April 1996 - June 1997
Certifications
American Red Cross
American Red Cross
December 2016 - December
2018
Adult First Aid/CPR/AED
Customer Service Training
Dorhn Transfer
November 2017 - November
2017
Advanced Web Page
Development
Black Hawk College
May 2003 - May 2003
Access Database
Management
Black Hawk College
December 2002 - December
2002
Microsoft PowerPoint XP
Black Hawk College
December 2002 - December
2002
Desktop Publishing
Black Hawk College
December 2002 - December
2002
Advanced Microsoft Office
2000
Black Hawk College
May 2002 - May 2002
Begining Web Page
Development
Black Hawk College
May 2002 - May 2002
Excel 2000
Black Hawk College
December 2001 - December
2001
Microsoft Word 2000
Black Hawk College
May 2001 - May 2001
Traits
ACCOUNTABLE
I take responsibility for my
actions and follow through on
my promises.
AMBITIOUS
I am strongly driven to succeed.
CARING
I use my words and actions to
help others without expecting
anything in return.
DEPENDABLE
I can be counted on to complete
whatever task, objective, or job is
needed.
HARDWORKING
I put my best effort into
everything I do.
HONEST
I have a strong sense of integrity
and I value authenticity.
Skills
Amicus Attorney V MS PowerPoint XP MS Access XP MS Excel 2000 MS Word 2000 MS Front Page XP MS Publusher XP MS Microsoft Outlook Best Case Adobe PageMaker 6.0 Key 60-65 WPM Web Page Design basics Buusness Letter Writing Proof Reading Computer Hardware Mechanics Law Office Manager Office Tracker Pro Tributary CLI CLI Windows Samsara Accordix
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