Customer Service Sales

SKILLS

JOB OBJECTIVE

CERTIFICATION

WORK HISTORY

KYLA AGUIAR

226-***-**** • ********@*******.*** • 1153 Aire Place, Windsor, ON N8S 4G1 An attentive individual seeking a position that allows me to utilize my customer service skills in a fast paced atmosphere.

Excellent customer service

etiquette & strong

communication skills

developed through years

customer service experience.

Self-starter with strong desire to

learn

Strong work ethic

Committed, trustworthy team

player

Quick yet accurate worker

Subtle yet effective sales skills

WHIMIS-Health and safety certification

SafecheckTM Food safety certificate

Apr 2017 - Jan 2019

Waterloo, ON

Waitress / The Crazy Canuck

Prepped items for later use to save staff time during busy hours. Swept, wrapped silverware and performed other tasks to help the dining room operate in an efficient manner.

Offered enthusiastic and personable service to all customers. Upheld standards of cleanliness, food handling and safety. Maintained complete knowledge of restaurant menu, including daily specials.

Created performance reports covering cash sales totals and account profiles.

Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

Sep 2016 - Jan 2017

Paris Ontario

Receptionist / Ahh the Spahh

Informed guests of services& products available to increase retail sales.

Politely assist customers in person and via telephone. Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.

Coordinated all aspects of guest services, including supply VOLUNTEER EXPERIENCE

EDUCATION

monitoring and facility maintenance.

Oct 2014 - Sep 2015

Paris Ontario

Cashier / Tim Hortons

Resolved complaints professionally and promptly.

Maintained high standards of customer service.

Followed procedures for food handling and preparation. Greet customers politely.

Multitasking while working the counter & drive threw. 09/2013 - 10/2014

Brant, ON

Busser And Hostess / Scott's Family Restaurant

Clearing tables quickly.

Running food orders and taking drink orders.

Greet and seat customers.

Maintenance of clean workplace.

St Davids Catholic Secondary School -responsible for hair and makeup for school production

"Back to the 80's"

Retirement home volunteer- Help keep a positive environment Kitchener Homeless shelter- Out of the cold program - helped with meal preparations 2017

Paris Ontario

High School Diploma

Paris District Highschool

2022

Windsor, ON

Bachelor of Science in Biology

University of Windsor

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