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Sales Customer Care

Location:
Clermont, Florida, United States
Salary:
14.00 hr
Posted:
February 25, 2019

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Resume:

KRYSTAL MARTINEZ

Clermont FL 352-***-**** ac8lux@r.postjobfree.com

Objective

Energetic, innovative, driven individual with a genuine passion for customer care, seeking a position with opportunities for growth and educational development. I thrive in environments where I am required to demonstrate multi-tasking skills. I work exceptionally well with a team in a supporting role and just as effective independently in a leading position.

Education

Keiser University, Associates in Science in Histotechnology/ Present

Keiser University, Completion of Associates in Arts/ 2018

Aveda Institute, Completion of Cosmetology Certificate/ 2013

Lake Sumter Community College, Contribution to Associates in Arts/ 2012

James Maddison High School, Completion of High School Diploma/ 2005

Experience

Advanced Gastroenterology & Surgical Association

Histopathology Lab Assistant/ 11.2018- Present/ Leesburg, Fl

Receive and log all incoming and outgoing pathological specimens, create reports and label for each histotechnologically prepared specimen, prepare block & slides for transport, prepare specimen report for pathologist readings, transcribe pathologist final diagnosis of specimen, log and report histopathology diagnosis, file diagnosed slides, file diagnosed specimen blocks, file completed histopathology reports, maintain office space and general lab work area, while maintaining an accurate twenty four hour final report and a twenty four hour turnaround time.

Alpine Access

AT&T Call Center Business Customer Care Representative/ 08.2014-05.2015/ Clermont, Fl Assisting clients both domestic and business account holders with billing errors, taking payments, restoring service, submitting billing disputes, service cancelation, service restoration, new service assistance, phone assistance, unlocking phones, and service termination. while maintaining and achieving high client service goals.

JC Penny Salon

Master Stylist/ 04.2014-09.2014/ Clermont, Fl

Hair washing, hair styling, women's hair cutting, men's hair cutting, children's hair cutting, Dominican blowdry, Brazilian blow dry, ethnic hair styling, hair color application, highlight application, blonding specialist, formal hair styling, hair extention application, manicure, pedicure, body waxing, makeup application, facials, while maintaining and achieving high retail product sales goals

Capelli Salon & Spa

Stylist/ 10.2013-03.2014/ Kissimmee, Fl

Hair washing, hair styling, women's hair cutting, men's hair cutting, children's hair cutting, Dominican blowdry, Brazilian blow dry, ethnic hair styling, hair color application, highlight application, blonding specialist, formal hair styling, manicure, pedicure, body waxing, makeup application, facials, while maintaining and achieving high retail product sales goals.

CenturyLink

Customer Support Sales Associate/ 12.2010-10.2011/ Kissimmee, Fl

Setting and achieving high weekly & monthly product sales goals while maintaining the ability to assist customers face to face with bill inquiries, bill adjustments, bill pay, device assistance, package inquiries, product knowledge, scheduling initial service & repair as well as continuing education.

Acknowledgments

Aveda Walk for Water Rock the Runway Charity, Participant Stylist/ 2012

Arnold Palmer Flashes of Hope, Volunteer Stylist/ 2013

Languages

Fluent in Spanish

References available upon request



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