Nilanjana

Mobile:

929-***-****

E-mail id:

nilanjana.chatterjee1989@gmailcom

Location:

New York

Honours & Awards:

• Awarded best performer thrice in CPA

Global

• Topped CRM in MBA

• Awarded Best Business plan at the

‘Annual Entrepreneurship Conference’

Resume Summary:

Business Analyst professional with 4 years

experience

Exposure on various domains- CRM,

Ecommerce, Retail, Labor Management,

Intellectual Property, Insurance

Worked on Tools and Techniques: Visio, MS

Project, Bugzilla, Jira, MS Excel, SAS, SQL,MS

Word, Requirements Traceability Matrix,

Prototyping, SDLC, Use case, Agile

methodology, functional and specification

documentation, test strategy, conduct demo and

training session

Client Blue Star

Domain CRM

Work Exposure:

• Direct client interaction

• Conducting Scrum meetings

• Project Management

• Handling team of 5 people

• Testing and Test Case creation

• User demo and walkthrough

• Three simultaneous project handling

• Application Process Manual

documentation

• Process Analysis

Work Experience –

VlinkInc(Business Analyst)

Duration : April 2017 – Jan 2018

Roles & Responsibility:

Requirement analysis, Effort estimation and

Quality Management

Customer interaction, Client Coordination

Documentation : BRD (Business Requirement

Document), FSD (Functional Specification

Document), SRS (Software Requirement

Specification)

Workflow analysis, Feasibility analysis and

Prototyping

Creating user presentation and demo

Client Nextword

Technologies

Kirti Technologies

Cheers Interactive

Ideas 4

Transformation

Domain Ecommerce

Labor

Management

Manufacturing

Retail

Work Exposure:

• Ecommerce site architecture

• Client issue handling

• Handling multiple project simultaneously

• Designing questionnaire

• Resource allocation

Consulting (Business Analyst)

Duration : Aug 2015 – Mar 2017

Roles & Responsibility:

Client interaction, Requirement gathering,

Requirement analysis, Feasibility

Analysis,Process Analysis, Research Analysis,

Proposal creation

Scope Analysis, Project estimation, Scope

document, Software Requirement Specification

document

Use Case document, Invoice generation,Testing,

Wireframing, Protyping

Creating release document, Version release

document

Team Management. Managing the whole SDLC

within the team and client

Client Oracle, Accenture,

Verizon, UTC, Mars

Domain Intellectual Property

Work Exposure:

• Handling of 40+ renowned clients like

CPA Global (Analyst)

Duration : Nov 2011 – Apr 2013

Roles & Responsibility:

Development and planning of Test cases, Test

Application and Testing the Application using

Cochlear, Boston scientific etc. Project

Management

• Understanding of Intellectual Property

domain

• Tools/ Techniques used: Bugzilla

• Achievement:

• Awarded best performer thrice

the different test cases.

Prepare testing reports and project

documentation

Functional testing, Regression testing, Smoke

testing

Requirement analysis and prioritization

Client PSU

Domain Power generation

Work Exposure:

• SAP exposure

• Project management

• User management

Internship –

Accenture (Management Intern)

Duration : May 2014 – June 2014

Roles & Responsibility:

Client interaction

Proposal document and user manual creation

Client Microsoft

Domain Mobile games &

apps

Work Exposure:

• Games and apps Tested: Guitar Hero III,

Diamond Tumble, Bob’s Adventure,

Crystal Cannon, Mobilcast, Excel Viewer

Dell Perot Systems (Project Trainee)

Duration : May 2010 – Jun. 2010

Roles & Responsibility:

Understanding the Test Cases

Running Test scenarios as per the Test Cases

Logging the Bug into Bug tool

Prioritizing the bug

Education:

MBA IILM 2013-2015

BTech Jaipur

Engineering

College

2007-2011

XIIth DAV Public

School

2006-2007

Xth 2004-2005

Skills:

Analysis Testing

Requirement analysis

Software

documentation, SDLC,

SQL, Business analysis,

Wire framing, Mock-

Ups, Prototyping, SPSS,

MS Project, MS Office,

MS Excel, Factiva,,

Visio, Google Analytics

Bugzilla, Testing, Game

Testing, Black-box

Testing, Functional

testing, Regression

Testing, Manual Testing

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