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Customer Service Active Directory

Location:
Douala, Littoral, Cameroon
Posted:
February 25, 2019

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Resume:

Robert Mbogni

PERSONAL DETAILS

Address: Maison Damasse

Karta Pobytu in process

Mobile +237*********

Email ac8lqt@r.postjobfree.com

Country Cameroon

Driving license no

Nationality Cameroonian

ACADEMIC QUALIFICATIONS

2016-2017 WSB-Wrocław (Software tester for mobile application and servers.) 2009-2014 AGH University of Science and Technology Faculty WEAiIB (former WEAiIE)

study profile: Electrotechnics

specialization: Electronic power and electronic drives 2008-2009 Politechnika Krakowska

intensive course of Polish language. 2008-2009

2005-2008 University of Yaounde I, Faculty of Science (Mathematics) WORK EXPERIENCE

March-2018 -Present: Data Expert documentation at Jumaztrans, Krakow Scanning and printing: Drivers Invoice; Client Invoice. preparing bash for backup and Achive.Montly preparing bash to copy client invoice needful for company contability.Implementing new client and Drivers invoice in OneDrive. Updating date on jumaztrans application.Using filer search fonction for data manipulation in Python language.

12/2016-2017 IT Analyst at HCL Poland -Krakow

Trouble shoothing for network conection, Microsoft office, SAP reset password, Used tools Skype for busneess, Webex, SIAM, Active directory, SAP,phone. 06/2016-08/2016 Senior software Engeneer at Mphasis wyde Providing installation for new version using Control-M, doing task as import and export dumps, static test of applications, database updates, JIRA ticket management, setting and visualisation of script, generating and building new packages on Jenkins Used tools: SQL developer, JIRA, Control-M, Jenkins, Excel, Unix, Putty 10/2015-05/2016 IT specialist at IBM

Monitoring Windows and Linux servers by Console-Tivoli. Restarting services, and applications such as printers. Taking care of incidents by phone and e-mail. Controlling logs. Used tools: Unix & SQL server, Putty, IBM Tivoli

07/2014-09/2015 Senior process executive at Infosys BPO Poland, Łódź Taking care of customer refund, decision maker providing payment on client, asking remittance advice by phone and e-mail. Making some extraction from SAP to Excel for data analysis purposes.

Used tools: SAP, Excel, OEMS

08-2013 Internship.at THESSLA.s.c, Kraków

Projecting the system of motor control.

09/2012-10/2012 Internship (web) at Mobile-tech s.c, Kraków Web development related tasks, linking Web pages, moderating directory, updating existing Web pages, writing text, processing images.

07-2012 Internship (power technology) at Elektrociepłownia, Kraków Getting acquainted with power production technology. Using PLC to control transformator and motors.

2010/2011 Physical work at fish processing plants, Alaska USA. Cleaner and quality control

2009/2010 Printhouse TOMMARG Kraków

Physical work, book ordering

LANGUAGES

French, mother tongue C2

Polish C1

English B1

PERSONAL SKILLS

Cloud computing

Assertive, Listening,Confident,Creative, Self starter, Customer Service, knowledge of internet technologies, Query resolution, Handling complaints, Office administration, Usage of electrical devices and network, Cisco R&S certificated;IP addressing certificate AREAS OF EXPERTISE

Programing in C/C++ and Java, PLC,Matlab, Control-M, R-programming, PHP,Python, HTLM, Javascript Basis, MySQL

HOBBIES:

Lecture, Travel, Music.

https://github.com/leroberto8/leroberto8.gethub.io https://github.com/leroberto8/hello-world-printer-app-old https://www.linkedin.com/public-profile/settings

https://output.jsbin.com/giluxeh/1

Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji obecnych jak

i przyszłych procesów rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (tekst jednolity: Dz.U.2014r. poz.1182).



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