SUZANNE M. SMITH, MS, CHES

**** **** ****** 215-***-****

Philadelphia, PA 19129 ac8lpu@r.postjobfree.com

EDUCATION AND CERTIFICATIONS

MS, Health Promotion, 1/05, University of Delaware, Newark, DE BS, Nutritional Sciences, 5/00, University of Delaware, Newark, DE

SPHR course completed 12/10; Eligible to sit for PHR exam CHES (Certified Health Education Specialist), completed 5/04

PERTINENT EXPERIENCE

Patient Research Writer, Acurian, Horsham, PA (Most recent FT position, Contracted) 3/18– 6/18

Supported the Recruitment Strategy & Feasibility Teams by authoring white papers on clinical research study topics.

Assisted in determining whether a trial was appropriate & feasible & if Acurian could support it in terms of its’ proposed timeline, Acurian’s ability to recruit & retain the desired number of participants, the trial’s desired population base & pool size, & the number, location, & size of study sites.

Wrote original, scientific-based marketing copy for creative materials; prepared document templates for marketing material translations

Researched, wrote, & edited condition-focused articles for Acurian’s patient recruiting website: www.alotabouthealth.com

Programmed online surveys into specialty survey tools & created reports as needed & required

Independently Employed - Worksite Wellness Programming, Health Coaching, Medical Editing/Writing, Education May, 2015 – Current

As a Worksite Wellness Specialist, I:

Consult with businesses & higher ed facilities on best practices for cultivating & maintaining a culture of health at work.

Advise leadership on how to best design, market, implement, & evaluate worksite wellness programs on site.

Offer wellness programming of my design at a cost, to be implemented in house. Clients vary in employee size, from 10 to >16,000.

As a Personal Health Coach, I:

Utilize my knowledge of the psychology behind health behavior change to ascertain a client’s readiness to change.

Help clients set & reach achievable goals; provide 24/7 support as clients travel on their path to whole body wellness.

Analyze eating patterns & provide feedback, including diet plans for all disease states, specific diet preferences, caloric restrictions, etc.

As a Medical Editor/Proofreader, Writer, Copywriter (General Subjects), I:

Provide services as a copywriter & proofreader for all subjects.

Offer specific editorial services in the medical field; specializing in Ophthalmology, multitudinous medical, as well as health & wellness topics.

Act as a proofreader, copywriter, & editor for diverse client groups, including higher ed facilities, private businesses, non-profits, & individuals.

As an Educator, I:

Was as a long-term substitute teacher at Universal Creighton Charter School, where I instructed groups of students in Kindergarten, 3rd grade, & 5th grade in English as a Second Language.

Taught Math, Language Arts, Social Studies, etc. to all grades on an as-needed, non-specialized, fill-in basis.

Wellness Program and Communications Manager, Armstrong, Doyle, and Carroll, Inc. (ADC), Wayne, PA 9/12-5/15

Responsible for developing, implementing, marketing, & evaluating wellness programs offered to employees of the 155 member schools of the Philadelphia Independent Schools Insurance Group via social media, intranets, direct e-mail campaigns, listservs, newsletters, & promotional pieces

Researched, collected, & analyzed health insurance claims data & devised action plans to target areas of high-cost claims

Presented to senior management on the merits of creating & supporting a culture of health in the workplace, as well as the ROI of wellness programming & supporting employees who take an active role in their health

Designed, launched, & communicated a biometric screening campaign that analyzed employee health metrics (i.e., HDL, cholesterol, glucose, blood pressure) & compared pre- & post- wellness program participation over two years

Built a Wellness Committee to strategize on long-term goals, including a large-scale, one-on-one health coaching program & an expanded biometric screening & personal health profile program

Presented on worksite wellness best practices & the need for additional focus on employee mental, emotional, & financial health at meetings of the Philadelphia Area Independent Schools Business Officers Association and the National Business Officers Association

Projects and Original Publications

Initiated a bi-weekly wellness column in the PAISBOA Friday Flyer newsletter, wrote/edited all content

Developed Wellness Calendars with health observations; wrote pertinent health information, proofread & edited calendar content

Wrote & published an article entitled “Wellness Programs: Benefits & Regulations” for the SOS HR Lifeline Magazine (9/13 issue)

Health Promotion Program Manager, Human Resources, University of Pennsylvania, Philadelphia, PA 9/06-8/12

Devised, communicated, marketed, & managed health &wellness activities for employees such as, an annual flu vaccination program, annual Open enrollment & health fairs, wellness workshops, & an all-campus Health Risk Assessment & Biometric screenings pilot program

Supplied written content for campus-wide communications; utilized PR skills to market & brand all wellness programming

Devised, marketed, & rolled out campus-wide programs: Penn Walking Program, Maintain, Don’t Gain, Penn Wellness Challenge

Worked extensively with internal & external partners & vendors; utilized networking skills to locate professionals for specific needs

Wrote, proofread, & edited monthly listserv messages, content for MyHR, & Penn Wellness newsletters

Team member in selection process for wellness portal & on-site biometric screening vendors for large-scale, “Know Your Numbers” campaign

Played a pivotal role on the Penn Pandemic Incident Management Team regarding the H1N1/Avian Flu vaccination program held on Penn’s campus; received a “Commitment to Excellence” award at Penn’s annual Models of Excellence Staff Recognition Awards Program

Medical Editor, Independence Blue Cross, Philadelphia, PA 8/05-5/06

Maintained editorial quality control of internal & external communications, newsletters, & medical/pharmacy policies

Adhered to AMA style, fact-checked, verified sources for accuracy, researched conditions/devices, guaranteed reference accuracy, proofread content

Researched, edited, & fact-checked editorial projects with multiple deadlines for database management & spreadsheet tracking.

Participated in high-level medical insurance policy writing/content development committees, departmental programs, team brainstorming activities, & special projects in collaboration with scientific researchers & world-renowned specialists in medical devices or rare medical disorders

Project Editor, Slack, Inc. Thorofare, NJ 11/04-8/05

Researched & wrote high-profile clinical articles, mainly in the field of ophthalmology, but also cardiology, oncology, & orthopedics

Established & maintained extensive contacts with clients & internationally-renowned physicians

Planned, implemented, & carried out “soup-to-nuts editorial projects;” aka Roundtable Discussions

oWorked with clients to select physicians to participate in a roundtable discussion; briefed physicians on next steps

oArranged for international travel, managed catering, accommodations, honorariums, & special requests for faculty members

Post-discussion: Edited into workable document; monograph copy laid out into Quark, mailed with “Ocular Surgery News,” >50,000 subscribers

Managing Editor of “Outcomes in Ophthalmic Surgery;” worked with Editorial Board to select theme & physicians to interview for articles

Coordinated complicated production schedules to meet multiple deadlines & client requests

Health Education Asst. University of Delaware, College of Health and Exercise Science (Contract position). 2/04-5/04

Responsible for undergraduate Health & Exercise Science classes: Diet, Exercise, & Weight Control; Strength Training; Walk for Fitness

Developed a syllabus & grading format for each class that included written papers, projects, & goal setting exercises

Instructed classes on the importance & benefits of a healthy lifestyle by leading lectures & exercise classes

Nutrition Educator, “Healthy for Life” Program, Delaware Division of Public Health (Contract position). 3/03-5/04

Developed lesson plans for lay people to be able to correctly educate older adults on the benefits of eating “5-a-Day” of fruits & vegetables

Led weekly meetings of “Healthy for Life” for up to 50 people at various senior centers

Fostered trusting relationships between members of the groups & health educators

Trained undergraduate students in the group facilitation practice & assisted in their evaluations

Editorial Assistant, University of Delaware, School of Education (Contract position) 1/03-1/04

Acted as intermediary between editors, reviewers, & authors submitting work for publication in nationally renowned Journal of Special Education

Maintained database encompassing all reviewers, manuscripts, & reviews

Assisted editors with other duties, such as editing video, transcribing research study videos, & compiling data about reviewers or authors of manuscripts submitted for publication in the journal

Health and Wellness Specialist, JPMorganChase, Newark, DE 2/01-1/03

Conducted & documented personal fitness evaluations, led special interventions for high-risk individuals, held individual nutrition consultations & fitness activities, assisted with ongoing counseling, developed treatment plans, & monitored outcomes

Researched, developed, coordinated, & delivered high-quality worksite health promotion programs & seminars to effectively target & address health & lifestyle risks of the employee population

Identified & evaluated potential vendors for varied health promotion-related activities

Developed collaborative relationships with other departments to execute & advance corporate health promotion & health management strategies

Supervised wellness interns; provided guidance, training, & performance feedback as appropriate

COMPUTER SKILLS

Microsoft Office Programs – Excel, Exchange, Lync, OneNote, Project, Publisher, PowerPoint, SharePoint

Database Management Systems – Access, File Maker Pro, Oracle, SQL Server

Adobe InDesign, Page Maker, Quark, Scribus

ACTIVITIES AND INTERESTS

Community Involvement:

Animal-assisted therapy group leader at nursing homes: http://www1.udel.edu/PR/Messenger/03/3/pet.html

River City Festival Committee member: planned & orchestrated Hahnemann Wellness Tent (2010-2013); Pet Pavilion (2014 – present)

Philadelphia Corporation on Aging – volunteer at holidays to bring gifts, flowers, & other items to seniors in need

Personal Interests and Activities:

Pianist – accompanist for choral groups, perform at weddings and special occasions; volunteer to play for residents of local nursing homes

Genealogy/Ancestry – Private genealogy/ancestry research and family tree generating service for individual clients

Private cat rescue service: I foster & find homes for the cats I rescue. Here’s a link to an article written about what I do: https://www.phillyvoice.com/meet-philly-woman-who-found-homes-200-wayward-cats/

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