Customer Service Data Entry
Resume:
Gabrielle DeGrazia
**** ********* ***** *******, ** 48183
*******@****.***
https://www.linkedin.com/in/gabrielle-degrazia-1667b414a/
Objective
An Internship or entry level position with a progressive organization. Interested in patient advocacy, business office administration, and human resources
Education
Bowling Green University – Healthcare Administration May 2019
Insurance Minor
Senator of the College of Health & Human Services
Undergraduate Student Government
Experience
Summer 2017 and 2018 - Intern
Customer Service Associate, HELP Financial Corp, Plymouth, MI
Printed and mailed patient marketing letters to hospital patients participating in the HELP program using custom developed HELP System
Organized patient contracts – Sorted, scanned and filed hard-copy contracts
Answered phones – Provided patient and hospital user phone support from Help Service Desk
Data entry to create new patient accounts in the Patient Accounting System
August 2017 - Present
Volunteer, Heartland Hospice
Visited with patients
Performed office duties using Microsoft Office and Heartland Systems
August 2013 – August 2016
Shift Leader, Tim Hortons
Supervised 8-person crew on the 2nd and 3rd Shift
Managed nightly baking process
Trained new customer service associates
Managed Drive-Through Operations
Leadership
Member of Alpha Phi Fraternity Since 2015
Risk Management Vice President
External Philanthropy Chairman 2016
Sisterhood Chairman 2018
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