Medical Assistant Customer Service
Resume:
Shawnta
Hinton
Customer Service Representative
Shawnta Hinton
Snellville, GA 30039
ac8loa@r.postjobfree.com
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Objective
Seeking full time employment as a customer service representative, where I use my experience in listening, problem solving, promoting and maintaining the company's brand while providing excellent customer service.
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Experience
RemX- Altegra / Fax - Mail Scheduler
March 2017 - present / Alpharetta, GA
Make outbound calls to physicians offices to schedule chart retrieval for health insurance companies, in compliance with HIPAA laws of confidentiality. Notate accounts accurately, problem solve, accounting, research, navigate through computer programs such as word, excel and ODIS, Understand chart codes.
World Travel Holdings/ Travel Consultant
September 2016 - December 2017, Remote
Take incoming calls for customer booking cruises. Perform excellent customer service in sales, accounting, listening, problem solving, attention to detail, using multiple computer programs at once, retaining customers, promoting house and vendor brands.
Sassy & Savvy CSP/ customer service rep / owner
March 2015 / March 2017- Atlanta, GA
Take incoming calls to book travel for Carnival Cruise lines, sales, promote, listen, verify information, notate accounts accurately, very detail, relaying accurate information, taking payments
J P Morgan Chase/ Financial Analyst
March 2005 / August 2007 - Kennesaw, GA
Take incoming calls, verifying customer information, accounting, running credit, attention to detail, listening, problem solving, work under pressure, meet call matrix, running multiple computer programs
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Education
Flint Central High School / Diploma
August 1989 - June 1993, Flint, MI
General Education
Mott College / NA
August 1993 - June 1994
Business Administration
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