Customer Service Accounts Payable

PATRICIA DALEY

** **** *** #*** • BRAMPTON ON • L6V 1W2

(TEL) 647-***-****• (Email) ********.*******@*****.***

QUALIFICATION HIGHLIGHTS

oDetail-oriented and results-focused, analytical, inquisitive, strategic thinker

oStrong leader – initiator, influencer, self-confident, inclusive listener, organizer

oExcellent communication and interpersonal skills, natural coach

oResults-oriented, analytical, strategist, strong team player with problem-solving skills

oAbility to communicate on various levels of the organization and capacity to adapt to new concepts

PROFESSIONAL EXPERIENCE

HealthCare of Ontario Pension Plan (HOOPP)

Accounts Payable Specialist 2016

oProcessed family law, fixed assets and contractor invoices; wires and pension payments

oProvided Corporate Accountant with fixed asset invoice reports

oTroubleshooted returned EFT payments with Cash Management personnel

oProcessed Accounts Payable aged reports

oRan Supplier Site Report for Manager review of banking changes

oSet up GL account coding and processed check runs

Rogers Communications Partnership

Accounts Payable Specialist 2013 - 2015

oOversaw all expenses for Rogers and Toronto Blue Jays employees.

oContinually reviewed and monitored Rogers’s policies when processing a variety of invoices, i.e. sponsorship and donations.

oReviewed department approved applications for completeness of required information.

oHandled disputed charges/discrepancies not resolved by cardholder or department liaison.

oInitiated change of Purchasing Card default account and/or object code upon request of department liaison.

oSecured revoked Purchasing Cards.

oAccurately processed upload of bill to accounting for charging individual departments.

oReviewed invoice, prepared for payment and submitted to accounting.

oReviewed usage of Purchasing Card data for appropriateness.

oReviewed policies and fund requests.

oMaintained and updated cardholder information.

oUpdated cardholders of any policy or other changes affecting p-card use.

oTroubleshoot issues within the department.

oReviewed cardholders’ policies for receipt requirements by the department.

Customer Service/Data Entry Rep 2007-2013

oAssisted customers and employees with inquiries on invoices, payments and policies.

oProvided financial, administrative and clerical support by ensuring payments are completed.

oProcessed, verified and reconciled invoices according to established policies and procedures in an efficient, timely and accurate manner.

oMatched purchase orders to invoices and enter invoices into computer.

oCharge expenses to accounts and cost centers by analyzing invoice/expense reports and recording entries.

oProvide accurate and effective document preparation and records management relative to the AP function in accordance with records retention policies and procedures.

oProtect organization’s value by keeping information confidential.

oUpdate job knowledge by participating in educational opportunities.

Accounts Payable Analyst 2003-2007

oReceive, sorted and filed invoices, packing slips and PO’s.

oMatched invoices to packing slip and PO’s including checking prices to PO’s.

oMaintained department service level agreement (SLA) ensuring timely turnaround on all invoices.

oEnsured prompt processing, evaluation and reporting of expense records for payment.

oReviewed expenses and invoices for adherence to policies.

oMade sure a smooth relationship existed between the company and the customers, including resolving all queries.

oHandled expenses in a timely manner so as to attain payments targets.

EDUCATION & TRAINING

Maclean Hunter Limited

IBM AS400 training

Clarendon College – Buisness Accounting

Certificate in Business

COMPUTER SKILLS

Microsoft Office Oracle Rumba AS400 ERP

References available upon request

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