Jeffrey Harrison ac8lm2@r.postjobfree.com

***** *********** *****://www.linkedin.com/in/harrisonjeff

Courtland, VA 23837

248-***-****

Accomplished Multi-Unit Operator

Career Accomplishments:

Responsibility for over 5 Concepts representing approximately $10.8 Million annually and maintaining Concept/ Brand standards. Retail/ Travel center setting.

Supervised divisional operations staff consisting of 9 GM’s and 250 employees.

Responsibility for Divisional Support (H.R., Legal, Project Managers, LSM, Training Unit for franchise managers, development of District Manger and Public Relations Manager, Policy writing and implementations).

Build rapport with brand’s FBC’s and Auditor’s.

Devised means and created ways to focus on achieving results on a daily / weekly basis.

Selected to take on difficult tasks / market with ability to analyze, determine and apply solutions with success through Systems Placement.

Succeeded in Turn around locations, failing sales, profits and internal operations.

Achieved profit increases over prior years through establishing new vendor accounts, testing new products and training management Teams cost accountability.

Possess the ability to identify, establish and build strong supervisory and unit level management teams by training and development.

Coordinated New Unit Openings, set menus in coordination with Corporate.

Established working/ networking relations with other Franchisees.

Experience / Employment History:

2015 to Present Davis Oil Company Virginia

Director of Food Service – Full responsibility to multi brands and concepts located inside travel centers and free standing concepts located next to travel centers and C Stores.

Develop and motivate managers and their employees to achieve increasing customer counts and satisfaction while meeting sales and profit objectives in both QSR and Full service restaurant operations.

Maintains compliance with all employer’s employment policies and brand standards to include all state, local and federal regulations.

Works to create and maintain an enjoyable and respectful environment for customers and employees.

Develop budgets and forecasts for sales, food costs and all operational expenses.

Oversee procurement of all related food items, supplies and services for food service operations.

Upgrade and implement new brands & concepts in QSRs to enhance customer needs and company growth.

2009 to 2015 Checkers/ Rally’s Michigan

SR DM Responsible for the day to day hands on operations of 6 locations.

Oversaw the recruiting, development and coaching of 24 managers and 150 employees.

Developed LSM plans for increased sales and Guest counts.

Full P&L responsibility.

Excelled top line sales Generation 30% flow to EBITDA line

2008 to Present Michigan DNR - PRD Michigan

State worker – Administration and maintenance of state recreation areas.

2006 to 2008 Trinity Restaurant Group/ D.B.A. IHOP Michigan

Director of Operations – Responsible for the development of 8 locations with 40 managers, 320 employees, 1 DM and 1 Facilities Manager.

Developed and implemented PIP/ Action Plans.

Developed and implemented Bonus program.

Full P&L Responsibility.

New vendor contracts.

New product testing.

Site selection.

1991 to 2006 Sbarro Inc. / Sbarro the Italian Eatery Michigan

Regional Director of Operations – Hands on involvement of the day to day operations of 33 locations in 3 states.

Responsible for the development of 2 DM’s, 1 TDM, 132 managers and 495 employees.

Full P&L responsibility.

Excelled in People Management, Generating company to be the employer of choice.

Developed weekly P&L sheet that aligned with period P&L.

Promoted 2 GM’s to DM’s, 1 GM to Training DM, 16 AM’s to GM’s.

Developed marketing strategies for the mall environments.

Responsible for construction stages and new store openings.

Developed and implemented employee referral programs.

Responsible for store closings and de-imaging.

Business Training:

Certified Target Selection Interviewer Sbarro Inc.

Sbarro Culinary Arts Program Sbarro Inc.

Advance P.O.S. Operating Systems (Radiant) Radiant Systems, Inc.

Certificates:

National Restaurant Association - Serve Safe Dual Certification Instructor and Proctor

National Restaurant Association – Certified in Allergens

National Restaurant Association – Alcohol Certification

First Aid/ CPR/ AED Certified

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