Karen Bowen

*** ******** ***

West Sayville, NY *1796

516-***-****

Professional Skills and Knowledge

Proficient in Microsoft Office (Word, Excel)

Knowledge of PowerPoint, legal terminology

Keyboarding 65 words per minute

Excellent communication and business skills

6CEUs Payroll Law

Paylocity, SharePoint, Field point

Qualtrics

Training for a Harassment Free Workplace

Coordinate corporate events (Marcum Challenge, Long Island Food Harvest, and Chinese Auctions)

Experience

HTx Services, Hauppauge, New York 2016-2018

Project Administrator

Process bi-weekly payroll for 217 employees, maintain time off, direct deposit, time sheets, PTO time, status changes, knowledge of time clock, (exempt and non-exempt) enter new hires information.

Transitioned to project team: manage calendars internal and external, expense reports, spreadsheets, entering part orders, meetings, and billing, coordinate work between project managers, maintain client relationships through email and phone, support project management team as well as high level managment.

Daily responsibilities include receiving daily emails, calls, entering work parts, working with field techs to coordinate installs, working on excel spreadsheets, lead project team assigned to ADA,ATM and branch renovations nationwide,getting work orders done in a timely manner.

EDP Dental Plan, Ronkonkoma, New York 2014-2015

Customer Service and Sales

Customer service manager and returns department. Sold dental discount insurance plans.

Emailed previous customers promotion information. Contacted doctor’s office for verification. Liaison for the sales and customer service team. Handled any dissatisfied customer.

2 sets of phones one for customer service and one for sales. Emailed, typed, and faxed letters to Credit Card Companies to dispute chargebacks. Attended bi-weekly sales meetings with generated reports on sales and refunds. Perform other duties as assigned.

Dr. William G. Bast, D.M.D., Sayville, New York 2009-2010

Office Manager

All Billing and filing insurance claims paper and electronic, (some medical billing)order all supplies which included implants (Nobel & Zimmer), office, and surgical, type doctor letters, organized study groups, treatment plans, manage the office and staff.

Assisted when needed. WinOMS Software

Skadden, Arps, Slate, Meagher & Flom LLP, New York, New York 1998-2001

Legal Assistant/Administrative Assistant

Created blue backs, brief covers, answering four phone lines, filing, photocopying, legal documents preparations, letters, memo, fax, diaries, proofreading, expense reports,

Manage 4 Litigation attorneys

Arrange business travel and conference calls.

Education:

Associate Degree

Certificate in Legal Executive Assistant

Katharine Gibbs, Melville, New York

References Available Upon Request

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