AYMAN AFTAB

ac8lla@r.postjobfree.com 033*-*******

o Monitoring activities and supporting the marketing staff and other colleagues. o Evaluating marketing events and campaigns.

o Contributing to developing marketing plans and strategies. o Organizing and Managing events such as conferences, seminars, receptions and meet and greet. o Communicating with target audience and managing customer relationships. o Assist in managing the production of marketing materials, including leaflets, posters, flyers, newsletter. o Respond to the client queries regarding the products in a timely fashion. o Develop business proposals for new and existing customers o Develop in-depth knowledge about business development practices, marketing activities, prospective clients and industry trends.

o Develop strong customer relationships in order to generate high volume of prospective clients. o Manage customer calls and appointments effectively for new opportunities. o Keeping records of customer interactions and different transactions, recording details of orders, complaints, comments, inquiries and feedback.

o Processing or taking orders, filling in forms and applications and to follow up to ensure that appropriate action has been taken on customer requests and complaints. o Make reminder / feedback calls to clients, send follow-up on emails & SMS about their product shipping status and delivery time.

o To train Customer Care Executives and to Check and ensure that all officers are well informed and have up- to-date information so that they can best service the customer. o Assisting in sales or getting hold of potential customers by answering product and service questions; pitch any new product that iShopping.pk is offering on its online store. Experience

Seller Support Manager Jun 2017 - Present

iShopping.PK, Karchi (Pakistan)

Assistant Accountant Jan 2012 - Jan 2015

Fire Resistance Corporation, Karchi (Pakistan)

Skills & Specialization

Excel, Marketing, Power-point, Web Designing, Microsoft Office, Word Education

Board of Intermediate Education Karachi Passed On Jan 2012 - Jan 2017 HSC