Chris Lambeth

**** *****

Grand Prairie, TX *****

ac8lbv@r.postjobfree.com

817-***-****

Objective

To maintain a position with a strong, established company, where I can further hone my current information technology skillset through daily challenges, continued training, and peer consultation, allowing me to be a consistently greater asset to my position and team.

Summary of Personal Skills

Possessing strong architectural and hands-on knowledge of design and implementation of LAN/WAN technology, hands-on network engineering, administration, troubleshooting and maintenance.

Extensive problem resolution and analytical skills including the ability to break-fix, troubleshoot, diagnose various network, hardware and software issues locally as well as remotely or via telephone support.

Excellent communication skills, both written and verbal. Able to effectively communicate with non-technical users, technical engineers, third party vendors, operations, marketing, finance, and senior management. Especially adept to resolving high-tension/stress situations and solving complex client issues using available resources.

Technical Certifications

CompTia+

A+

Network+

Linux+

Server+

Security+

Cisco

CCNA

Palo Alto Networks

ACE

PCNSE6

Technical Skills Summary

Operating Systems: Microsoft Windows 9x / 2000 / XP Professional / 7 / 10, Windows 2000 Server/Advanced Server, Windows Server 2003 Standard, 2003 Enterprise, 2003 Small Business Server. Windows Server 2008, Windows Vista Business, Red Hat, Fedora Core, CentOS, Debian, Ubuntu Desktop / Server, Knoppix, IBM OS400

Protocols: TCP/IP, PPP, PPPoE, PPtP, IPSEC, VPN, DMVPN, DHCP, DNS, RIP, EIGRP, OSPF, BGP, POP, SMTP, IMAP, SNMP

Network Hardware: Cisco 800, 1720, 2500, 2600, 2801, 2911, 3550, 3900, 6500, ASR, and ISR series routers, Cisco 1900, 2900, 2960, 3500, 3560, 3600, 3750, 3900, 4510r, and Nexus 5k/7k/9k series switches, Cisco/Linksys Wireless, RAID, HP Procurve 4000M, Alpine Extreme 3808, Cisco Aironet 1200 series AP, Citrix Netscaler 9.2 to 11.5, Bluecoat Secure Gateway Appliance versions 5 and 6, Cisco ACE Load Balancers, Cisco ACS

Enterprise Applications: Microsoft Exchange 2003, ISA 2000, Quickbooks 2006, Lexis Nexis / Practice Advantage Time Matters version 9 Enterprise, NT Backup, Mailtraq, Nagios, Remedy, and change management procedures.

Desktop: MS-DOS, Windows 3.1x, 9x, 2000, XP, Laptops, Printers, Dell, Compaq, HP, clones, MS Office Processional 97 / 2000 / XP / 2003 / 2007, McAfee/Norton Corporate Anti Virus, Macromedia, RDP, VNC, Bomgar, Kaseya, TeamViewer, SSH, WinSCP

Firewalls: Zone Alarm Professional, Sygate Professional, Bit Defender, Linksys router firewall, IP Tables, ISA 2000, Black Ice, Norton Internet Security, Cisco ASA5505, ASA5510, ASA5515 ASA 5520, ASA 5525, ASA5540, ASA5550, ASA5585, Cisco Next-Gen firewalls, ASA IOS versions 6.3 up to 9.6, PIX 506e, PIX 515E, PIX 520, PIX 525, PfSense, Barracuda Spam Firewall 200, Sonicwall 2400, SonicWall email filter, Barracuda email firewall, Palo Alto Networks PA 2000, 3000, 4000, 5000 series and VM series firewalls

Network Administration: Cisco 2500 and 2600 series routing, Cisco 1900, 2900, 3500, 3900, and Nexus series switching, Linksys routing, DHCP administration, wireless routing and administration. Configuration and deployment of hardware from scratch, implementation of ASA security appliances, network troubleshooting and break-fix, layer 2 and layer 3 switching, switch stacking, VLAN trunking, ASA Security Contexts, and shared load balancing.

Education

Hardcore Techies, 2004 Irvine, CA

Tech Professional Academy – Windows 2000/2003, Cisco CCNA training

Tarrant County College, 1996 Hurst, TX

Major: Computer Science

Experience:

Cisco Systems 05/2017 – Present

Network Security/Compliance Engineer Richardson, TX

Cisco Systems is multinational technology company headquartered in San Jose, CA, that develops, manufactures and sells industry leading networking hardware, telecommunications equipment and other high-technology services and products.

Researched mitigation procedures for numerous vulnerabilities identified from Qualys vulnerability scanners on a wide range of network and infrastructure devices.

Worked exclusively in WebEx FedRAMP and Hosted Collaboration Services – Government environments which were both held to strict FedRAMP (Federal Risk and Authorization Management Program) security standards.

Worked with several teams across the company to implement new products, network and device monitors, and automation tools for various aspects of environments.

Tasked with remediating vulnerabilities on a wide variety of network and infrastructure devices, including routers, switches, load balancers, ACS servers, and Nexus Data Broker devices.

Through my efforts, I was able to maintain a low and manageable number of vulnerabilities across 2 production environments and one lab environment, all of which required FedRAMP security standards.

Participated in annual audits conducted by Third Party Assessment Organization (3PAO) representatives for both Federal environments.

Worked as sole infrastructure support resource for 2 FedRAMP environments, working to keep all hardware up to date with the correct/necessary software revisions and security configurations.

Verizon Terremark 3/2016 – 04/2017

Network Security Engineer Grapevine, TX

Terremark, a Verizon Company, is a leader in transforming and securing enterprise-class IT and managed hosting on a global scale.

Coordinated with special project team to remediate various network vulnerabilities between numerous sites worldwide.

Researched mitigation procedures for numerous vulnerabilities identified from vulnerability scanners such as Nessus, Retina, and Qualys.

Applied mitigation procedures to various infrastructure devices including switches, routers, firewalls, and load balancers.

Coordinated with resources company-wide to identify and remediate hardware in various network segments.

Vetted by United States Department of Veteran Affairs for clearance as a US Government contractor to work on Federal facing and GSAT devices.

Worked primarily with environments that required FedRAMP, FISMA, and PCI security standards.

Worked on sub-project to help identify rogue/unknown hosts across the network for remediation.

Implement remediations through stringent change management process to ensure quality and accuracy of all work implemented to production environment.

Assisted other engineers and departments as necessary.

Infinite Resource Solutions / Palo Alto Networks 10/2015 – 2/2016

Network Security Engineer/Resident Engineer Smyrna, GA

Infinite Resource Solutions is a leading recruiter and contracting firm, working hand in hand with Palo Alto Networks, an industry leader in the network security business. Together, they collaborate to bring the highest level of service and expertise to Palo Alto Networks customers across the United States by providing seasoned security professionals to help expand and fine tune the customer’s specific security needs.

Attended Palo Alto Networks boot camp training and security engineer summit to learn about various company products and the implementation of those products.

Worked with one of PAN’s senior professional services engineers on customer migration and firewall rollouts.

Gained multiple security certifications from Palo Alto Networks.

Learned functionality of core features such as App ID, Content ID, and User ID in PAN firewalls.

Randstad Information Management Services / Johnson Controls, Inc. 1/2012 – 1/2016

Network Engineer Frisco, TX

Randstad Information Management Services (Technology On Demand) team designs, implements and supports solutions for a broad range of infrastructure components, including Data Center Operations, Systems Management & Administration, Network Infrastructure Management and more.

Worked as part of the network engineering team for a Fortune 50 client, managing a network across dozens of sites spanning the entire North America region.

Managed Cisco based infrastructure in NA region, supporting 1800 series routers, 2900 and 3700 series switches, ASA 5500 series firewall based on various customer tickets submitted from entire region, ranging from minor infrastructure changes to major site outages.

Used network tools such as Netscout, Solarwinds, Remedy ticketing software, ITSM ticketing software, Cisco VPN, and coordinated with Verizon Enterprise Services to maintain region-wide network.

Managed region-wide wireless network, which included both autonomous and lightweight Cisco Aironet Access Points, managed by either an onsite Wireless LAN controller, or a remote Wireless Service Module mounted in 6500 series Catalyst switch chassis.

Served as ASA platform specialist, working to configure and implement new firewall solutions for various customers.

Worked with nationwide client supporting their helpdesk functions, supporting issues ranging from Windows OS issues, Outlook 2010, Exchange, and MS Office 365

Worked with Cisco load balancers, including the Content Service Switch (CSS) and Application Control Engine (ACE) platforms.

Supported Bluecoat Secure Gateway appliances, implementing configuration requests for customers.

Wrote technical documentation to aid in knowledge transfer for department employees.

Trained new-hires in the Global Infrastructure department for a fortune 50 client on network and ticket queue management.

Assisted in technical interviews for new hires into Global Infrastructure NetOps department.

Assisted in support and maintenance of Ubuntu Server based syslog server to which all network infrastructure hardware sent logs.

Helped enhance team dynamic by writing company technical documentation and organizing a weekly team knowledge sharing meeting to discuss technical issues, customer service strategies, and further the team's cross training on available technologies.

Terremark Worldwide 4/2011 – 12/2011

Contract Project Network Engineer / Re-IP project Irving, TX

Terremark, a Verizon Company, is a leader in transforming and securing enterprise-class IT on a global scale.

Coordinated with special project team to facilitate migration, external IP restructure, and internal IP restructure for upwards of 100 customers between multiple data centers.

Performed discovery analysis on customer environments to determine depth and overall map of environments, as well as determining all devices, shared and dedicated, that affected each customer.

Performed discovery analysis on specific devices such as Citrix Netscaler load balancers and Cisco ASA firewalls to determine exactly what configurations in any given device needed to be adjusted to facilitate migration to new DC, and how.

Documented and shared all relevant information using wiki and MS Visio, and saved to MS Sharepoint server as necessary.

Trained with Network Implementation Engineers, gaining overview of company environment and company procedures for customer turn-ups.

Trained with Network Support Engineers, gaining knowledge of company policies, procedures, tools, and various other aspects of company operations.

Assisted other engineers and departments as necessary.

Performed full network/IP level audit of customer Lego’s entire environment, consisting of hundreds of servers, switches, load balancers, and routers between 2 data centers, compiled data and submitted it for both internal and customer use.

Facilitated network and support tool access for employees from both Verizon and Terremark into each other’s environment to facilitate support for new product offering.

Worked with routing and switching configurations that included Layer 2, Layer 3, and NAT/PAT in Cisco based network devices.

Speakeasy Broadband 1/2010 – 4/2011

Level II Support/Escalation Engineer – Managed Services Division Dallas, TX

Company Description - Speakeasy is one of the nation's leading broadband voice (VoIP), data and IT service providers.

Monitored Nagios network monitor over multiple data centers, responded to alerts accordingly.

Wrote company procedures and documentation as needed

Monitored Data Center (managed and co-location) for any anomalies with the servers, such as hardware issues or outages

Performed maintenance windows as needed

Prepared all decommissioned customer ASA firewalls for redeployment to production

Worked with customers to help form new strategies (security, hardware, hosting, etc)

Gained overview of and began learning VMWare administration

Built production servers from ground up for customers (including hardware, OS, and req'd applications)

Worked with customer to configure new CheckPoint firewall to replace failed unit.

Fortress Solutions 6/2009 - 1/2010

Systems / Network Administrator, IT Support Plano, TX

Company Description - Fortress Solutions provides cost effective hardware repair and technical support to the Telecom and Information Technology industries. Fortress Solutions specializes in the repair of voice, data, video, broadband, central office switching, transport, wireless and wire line hardware and equipment.

Administrated network based on Debian Linux, Windows Server 2008, and Windows XP Professional

Administrated Linux/LDAP/Samba based Windows domain

Installed and configured Nagios server from scratch to monitor entire network including all network devices and services associated with each device

Set up and configured Mailtraq email server from scratch, including all user accounts, spam filtering, etc

Set up routers for new T1 connections on 2 networks (Corp. HQ and branch office)

Rolled out XMPP based instant messaging service to all internal company users

Assisted in the administration of Asterisk VOIP server for internal phone system

Layered Technologies 4/2007 - 6/2009

Network Administrator Fort Worth, TX

Company Description – Layered Technologies is a Plano, TX based self-managed server hosting company that is pioneering many new innovations in server hosting with data centers in both Fort Worth and Dallas, Texas.

Monitored Nagios network monitor over both data centers, responded to alerts accordingly.

Tracked down and mitigated DDoS attacks as necessary.

Administrated multi-data center Cisco and HP network consisting of 30,000 servers over LAN/WAN

Investigated and worked to correct various latency issues on and off of the network

Built out TCP/IP private networks for customers.

Managed VLAN assignments on EIGRP based network using Cisco infrastructure with layer 2 switching.

Implemented security solutions for customers using Cisco ASA adaptive security appliances.

Performed remote and on-call work as required.

Assisted support department as needed to maintain servers running various platforms such as Debian, CentOS, Windows 2003 server.

Wrote Policies and Procedures manual for networking department.

Worked in conjunction with other departments to complete data center audits.

Worked with engineers to expand network and implement layer 3 switching and OSPF in new network segment.

Achievements include being working with roll out and expansion of new network to fresh data center space, authoring Policies and Procedures manual for Networking department, streamlining firewall deploy process to new customers.

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