Bhavika Gulani
Email: ac8lam@r.postjobfree.com
Contact No: 289-***-****
CAREER OBJECTIVE
An organisation where I can imply my qualifications and improve my skills. I am an International Business graduate looking to apply my practical skills into field work to prove my abilities by accepting challenges, fulfilling the organizational goal and climb the career ladder through continuous learning and commitment.
WORK EXPERIENCE
Office Administrator – RE/MAX Real Estate Centre Inc. Brokerage
Works directly with Team Owners and Team Listing Specialist to drive business growth opportunities through Listings, Client Referrals or Agent conversion funnel.
Broker Load MLS listings, upload photos, scan documents, process new listing documents (price changes, extensions)
Maintaining Excel Sheets/Database of Clients
Offers – preparation of offers, amendments, waivers and other related forms/document on web forms.
Ensure that all transaction documents are complete and filed with office, lawyers, Clients.
Answering Phone Calls of clients & forwarding leads to sales representatives.
Data Entry
Calling other agents for showing feedback.
Call Our Existing Database of Clients for Potential Leads, event invitations & so on.
Responding to client’s questions via email, calls and text.
Scheduling appointments from our lead list daily.
Posting ads.
Customer Service Representative – Tim Horton’s, Mississauga, ON, CA
Greet the customers and guide them regarding products available on the menu.
Take guest’s orders and process the same quickly.
Pack or serve the ordered meals as per client preference.
Provide timely and courteous food and beverage services.
Generate the bill and collect payments in cash and through credit and debit cards.
Responded to customer queries regarding menu items and billing.
Administrative Assistant – Mayuri Foreign Education, Surat, Gujarat, India
Appointment making / client follow-up calls.
Conduct to clerical duties, including filing, answering calls, responding to emails and preparing documents.
Performs data entry and scanning of documents.
Manage calendar for Managing Director.
Schedule and co-ordinate meetings, appointments and travel arrangements for Managers.
Provide fast, personalized client administrative services.
Interpersonal & Team Relationship Skills.
Strong relationship-building skills – strong communicator, wants to be part of team, willing to receive & provide constructive feedback to make things better.
Managing advisor’s workflow (prepare for client meetings, follow up, etc.)
EDUCATION
LAMBTON COLLEGE, MISSISSAUGA
INTERNATIONAL BUSINESS MANAGEMENT 2016 - 2018
MAJOR PROJECT: “Marketing Strategies of Coco-Cola in Global Market Place”
Researched on previous strategies and current strategies used by Coco-Cola to enter into global market.
Researched on its distribution channel, strategies used to enter different markets, reasons of product failure and product acceptance.
A detailed report is drafted for further evaluation.
SOUTH GUJARAT UNIVERSITY, INDIA JUNE 2013 – APR 2016
BACHELOR OF COMMERCE.
MAJOR SUBJECT: Accounting, Finance and Management.
OTHER ACTIVITIES
Studied Chartered Accountant Course from Institute of Chartered Accountant of India.
Studied Company Secretary Course from Institute of Company Secretary of India.
Immense knowledge of cost accounting, finance accounting, audit, company laws, business laws and mercantile laws.
SKILLS
Enjoys customer service in a sales environment.
Strong leadership and time management skills.
Strong verbal & written communication skills.
Ability to learn quick.
Ability to handle and interpret complex accounting data.
Patient & composed under pressure
Resilient, able to handle objections & challenges from clients
Action-oriented – proactive, takes initiative, self-starter
Strong keyboarding & computer skills – familiar with basic word processing & office systems; comfortable with computer programs & accessing computer systems.
Familiar with Microsoft Office – Excel, Word, PowerPoint.