Social Media Sales

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KHADIJA SOUSSI

Doha, Qatar

Tel: +974-********

**************@*****.***

Personal Information

Nationality: Tunisian

Date of Birth: 05.01.1990

Summary

Dynamic and motivated professional with a proven record of generating and building relationships and leading staff. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently.

Highlights

Compelling leadership skills Social media savvy

Cross-cultural sales background Superb business telephone skills Good marketing results Resolution-orientated

Effective stock management Enthusiastic self-starter Experience

Team Leader — Bounce ( Qatar ) July 2017 — Present time

• Leading and supervising the staff, making a work schedule

• Ensuring employees are offering exceptional customer service

• Managing customer issues and resolving promptly

• Cash handling and preparing banking reports

• Managing the stock and helping to rotate the product

• Ordering the products from the suppliers and developing sales strategies Marketing and Sales Executive — Pink Lady

charter ( Qatar )

December 2016 — June 2017

• Planning and implementing marketing activities across all online and offline channels

• Setting up new marketing strategies

• Generating sales leads

• Managing customer relationships

• Writing new marketing material and website content 2

• Assisting with campaign building, press releasing and promotional copy production

• Making sales calls and handling enquiries from potential customers

• Analyzing and producing reports on data provided by customers

• Campaign tracking, measuring, evaluating and reporting on all activities

• Coordinating company representation at relevant conferences and exhibitions Call agent — BIAT Bank ( Tunisia ) May 2015 — October 2016

• Obtaining client information by answering phone calls

• Providing solutions to customers by informing and explaining procedures, answers and information

Supervisor — Ladies Zone Qatar (Fitness

Club and Beauty Salon, Tunisia)

February 2013 — February 2015

• Ensuring the effectiveness of fitness instructors and staff members

• Leading the staff, preparing an exercise plan and meals plan

• Cash handling and preparing banking reports

• Ordering products from the supplier and managing the stock

• Managing social media

Call agent — SMART Call Center ( Tunisia )

September 2012 —January 2013

• Managing a huge amount of phone calls in timely manners

• Maintaining communication equipment by reporting problems and solving them in addition to providing solutions to the customers

Education

Baccalaureate (Sport and Science

Section)

2008

Diploma of a technical Degree in

Telemarketing (University of Commerce

and Marketing ) Sousse, Tunisia

2009 — 2012

Language skills

● Arabic (Native)

● English (Fluent)

●French (Fluent)

Internship

Receptionist — MIRAMAR Hotel July 2008 — March 2009 Receptionist — Burj Khalaf Hotel June 2010 — September 2010

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