Data Entry Customer Service

TONETTE JOHNSON

Duluth, Georgia ***** **********@*****.***

Professional Profile

Energetic and dedicated professional seeking a position as a Customer Service Representative/ Data Entry in which skills of excellent customer service experience, outstanding phone etiquette and the ability to work well within a team oriented environment can be utilized. Additional strengths include great problem solving techniques, bookkeeping skills, ability to efficiently use various office equipment, handling of multi-phone line system, experience with Microsoft Office products, data entry, operation of 10 key calculators, Internet proficiency, quick and willing learner who is able to consistently follow directions.

Professional experience

All 4Less Beauty and Barber Techniques Atlanta Georgia

February 2016-January 2019

Receptionist

Welcomed visitors, scheduled visits, student intake put student information in schools system, data entry, answered multi phone lines filing and faxing

.

A Second Chance at Life Ministries Atlanta .Georgia

Receptionist December 2005 – January 2015

Processed client intakes, arranged for clients to attend treatment services

Answered phones and processed client information via phone for housing

City Of Duluth Duluth, Georgia

Information Clerk April 2005 –September 2005

Provided staff with information on policies and procedures as needed

Assisted staff with the preparation of various administrative duties including faxing, filing, data entry, creating professional level documents, distribution of memos and other employee related information

Managed multi-phone line system to direct inbound and outbound calls, maintained messages and transferred calls

Set appointments and managed executive staff calendars/schedules, set up conference rooms and prepared documents for meetings as needed

Education

Erie Community College Buffalo, New York

AS, Paralegal 1998-2000

University at Buffalo, Educational Opportunity Center Buffalo, New York

Certificate, General Office Assistant 2000-2001

Contact this candidate