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Customer Service Human Resource

Calgary, Alberta, Canada
18-19$ per hour
February 26, 2019

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Milandeep Kaur

Phone: 587-***-****



Resourceful Compensation and benefits manager with extensive experience delivering innovative solutions at the local and regional level. Expertise in developing fair and profitable compensation structures as well as negotiating benefits plans with carriers.A highly resourceful, flexible and enthusiastic professional person that has experienced in Human Resources for satisfying employees and clients regarding issues related Industrial relations.


Ability to learn things quickly and result oriented.

Ability to source and recruit the best employees.

Ability to communicate effectively (written and verbal)

Experience of handling the queries regarding Mediclaim (Injuries, death case) on work.

Experience of maintaining personnel record of employees and clients.

Ability to handle Industrial relations.

Knowledge of Microsoft Word, Excel, Outlook and Windows 2000, 2007.

Good organizational skills, Customer Service and Presentation Skills.


Executive in Human Resources 04 August, 2014-31 December, 2018

Trident group, Dhaula, India

Dealing issues regarding insurance of employees in company i.e. Mediclaim, Death claim.

Maintaining personnel record of employees in the record room.

Sourcing and recruiting best employees for company.

Dealing industrial relations in company

Got rewarded as a best month of the employee

Use of SAP transactions Microsoft word, Microsoft Excel and Microsoft Power-Point for writing detail report to the client and keeping the reports confidentially.

Ensuring proper engagement of employees by performing activities for reducing stress.

Dealing member’s queries regarding attendance, leave in SAP through transactions.

Looking after vigilant observation of cameras


2 Year Master of Business Administration (2016-2017)

Lovely Proffesional University,Jallandhar,India

4 Year Bachelors in Technology CSE (Computer Science Engineering) (2010-2014)

Adesh Institute of Engineering and Technology,Faridkot,India.

Relevant Courses

Real-Time operating System Human Resource Management

Accounting Communication Skills

Microsoft Word, Microsoft Excel Customer Service: Modern Approach


1)Got rewarded as best project (quality circle) and rewarded with 3 paid (2018)

Leaves by management.

2)Got rewarded as zero pendency in the work in Mediclaim (2018)

3)In 2016,got youngest hardworking member of the department in Trident Group (2016)

4)In mid of 2016,got promoted as best female high performer in Trident Group (2016)

5)In 2015,got best coordinator member of the Plant(Trident, Group) (2015)

6)Got bronze medal(3rd position) in Discuss Throw in Punjab Technical University (2013)

7)Got gold Medal in hockey team of Punjab technical University in 2011-2012,got bronze medal in hockey team of Punjab Technical University in 2010,2013 (2010-2014)

Volunteer Experience:

Human Resource coordinator

Plan and coordinating fun activities for the employees of company for reducing stress.

Implementing and communicating initiatives properly to the employees.

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