Oluwabunmi Adesanya

BURTONSVILLE MD ***** 404-***-**** ac8l8h@r.postjobfree.com

Summary

Highly- motivated recent graduate with extensive IT and business background. Enjoys providing an exceptional customer experience with troubleshooting and finding solutions to business issues.

Skills & Abilities

MANAGEMENT

· Effective communicator and relationship-builder with superior detail orientation that gathers and imparts information effectively across all management, department, and discipline levels and engenders collaborative spirit.

· Highly analytical decision-maker, a multi-tasker with extensive experience in IT, turning around, and operating businesses, along with a proven history of increasing productivity and turning around difficult situations with expertise and leading the successful operations. HIGHLIGHTED COMPETENCIES

· Proficient in Window platforms, MS Office Word, Excel, PowerPoint, and Access, Visual logic, SQL, Installation, troubleshooting and configurations, and electronic commerce.

· Ability to develop and maintain effective working relationships at all levels.

· Tactful and able to deal with difficult situations without compromising dead-line.

· Strong communication and problem-solving skills

· Thrives in both independent and collaborative work environments with cross-functional teams by fostering long-lasting relationship

· Ability to multi-task in fast-paced settings using time-management and prioritization skills

· Extremely detail-oriented with an aptitude for problem solving and conflict resolution LEADERSHIP

· Global Business Simulation Strategy project. (Group leader).

· BSU Creating a task management project. (Group Coordinator). Education

BACHELOR DEC 2018 BOWIE STATE UNIVERSITY

Major: Business Administration

Minor: Information System

Experience

HELP DESK SPECIALIST INTERNSHIP ABACUS MAY 2017 – SEP 2017

· Provide support for implementation, troubleshooting and maintenance of computer systems. Page 2

· Provide a unique customer experience, focused on the individual customer’s needs.

· Processed a daily average of 40 inbound technical support calls.

· Maintain loaner inventory at service Desk Express, including operating system deployment and software upgrades.

· Researched issues on various computer systems to resolve complaints and answer inquiries. FRONT DESK RECEPTIONIST SECURITAS NOV 2017 – PRESENT

· Managed receptionist area, including greeting visitors and responding to telephone and in- person requests for information.

· Served as central point of contact for all outside vendors needing to gain access to the building.

· Wrote reports and correspondence from dictation and handwritten notes.

· Made copies, sent taxes, and handled all outgoing correspondence.

· Perform administrative and clerical tasks

School Activities and Volunteer Work

Member: National Society of Black Engineers (NSBE) Member: National Honor Society

Member: Management Information System Clubs

Volunteer at Dc central Kitchen

Reference

Upon request

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