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Network Engineer

Mississauga, Ontario, Canada
February 26, 2019

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waleed abu-Obeid

******* Bloor Street East • Mississauga • Ontario • L4X 1S5 • Canada




A driven, results-centered LAN / MAN / WAN / Wireless & Telecom Specialist with over 20 years of progressive,

hands-on professional experience managing and implementing numerous high profile I.T. projects in the information High-Tech industry, Data Management & Voice Recording, Video Conferencing, CCTV Video Monitoring and Telecom industry sectors, supported by the following Key Qualifications:

Versatile, Adaptable Technical Specialist

Technical Management Specialist

Network Systems Developer

Procedures Implementation Expert

“Out-of-the-Box” Problem Solver

Motivating, Results-Centred Team Leader

Multitasking, Detailed Planner/Organizer

Action-Oriented Client Service Professional

Professional Experience

Senior Network Consultant, OnX Enterprise Solutions, Thornhill, ON (Aug. 2018 – Oct. 2018)

Migrated all Cisco devices to new Cisco L2/L3/L4 hardware.

Redesigned of internal network subnets.

Designed, developed and implemented efficient business and operations systems.

Deployed, maintained, and upgraded, networking (LAN/WAN) gear including routers, wireless, switches firewalls, and other networking infrastructure for local area and wide area networks.

Implemented wireless (Wi-Fi) solution, utilizing redundant Cisco Unified Wireless LAN Controllers (WLC-3504), with multiple lightweight – Aironet 2800 APs.

Provisioned new corporate solution, utilizing Cisco-9300 access switches along with modular Cisco-9400 core switches, replacing aging Cisco 3750’s & 4510’s hardware.

Maintained management Apps – i.e. ISE/Prime as required.

Took ownership of daily network incidents.

Performed periodic review of network devices configurations to ensure conformity to network

best practices.

Tested various hardware/software in a LAB environment as per design.

Decommission old hardware as deemed necessary.

Cooperated with multiple third-party vendors to optimize network performance.

Provided new documentation and updated existing ones.

Technical Lead, GCGC, Coquitlam, BC (March 2018 – May 2018)

Managed a team of Desktop Support, assisting in migrating LAN/WAN hardware and new Cisco L2/L3 system infrastructure.

Assumed, technical authority for overall performance and availability of assigned systems.

Actively optimized all system including, but not limited to patching, upgrading, and performance tuning.

Analyzed, troubleshot and resolved of all system hardware, software and networking issues.

Performed high level root cause analysis for service interruptions, resolution of issues and creation of preventive measures.

Managed incidents and developed change requests including implementation, communication, testing and back out plans following best practices framework.

Maintained all systems' technical documentation and provisioning reports.

Built strong working relationships with customer, employees and vendors.

Complied with licensing laws, health and safety and other statutory regulations.

Senior Network Design Specialist, Thales Canada, Toronto, Ontario (Nov. 2015 – Dec. 2017)

Led deployment of communication and security network project packages.

Planned, designed, developed and implemented efficient business and operations systems and troubleshot of various communication & security elements in order to meet project deliverables.

Analyzed customer, system and regulatory requirements for a CBTC product and translated them into requirements for a reliable communication network system.

Analyzed in a Lab environment, the overall communication and security network design from various perspectives, such as reliability, scalability, maintainability and deployment, as required by design.

Created network communication configurations that included but not limited to L2/L3 devices such as Cisco, HP, Hirschmann & Checkpoint-FWs, which were applied to wired & wireless network infrastructure.

Implemented PKI certificate enrollment using CA servers to wireless, Wayside & Onboard Wi-Fi.

Designed, tested & deployed a fully integrated Norton-SEP, along with a centralized hardware management network infrastructure.

Provided technical support to field engineers as well as to local developers, testers and Lab support personnel.

Produced and maintained detailed technical documentation.

Acted as a mentor and a trainer to local and international Junior/intermediate engineers.

Senior Network Engineer, PricewaterhouseCoopers, Toronto, Ontario (Sep. 2015 – Oct. 2015)

Provided audit services to OLG’s enterprise network (most network devices were Cisco) infrastructure.

Identified network components - firewalls, routers, security appliances, catalyst switches, network segmentation, for proper access and protection.

Ensured that uniform configuration is maintained for network devices.

Inspected network management practices including network change management and coordinated with external services providers. Inspected network documentation and ensured

that was current and updated. Reviewed network auditing and logging policy and ensured that the network devices are compliant.

Ensured only required services are running on network devices and that unnecessary services are disabled. Reviewed network design and communication between remote sites. Verified appropriate VLAN segregation on various sites and that access to network elements is restricted.

Network Engineer, Bombardier Transportation, New York, New York (Nov. 2014 – Aug. 2015)

Planned, designed & deployed field office equipment & LAB (LAN/WLAN/WAN) infrastructure.

Prepared and presented communications network systems design for Long Island & Metro North Railroads’ Offices and Communications subsystems.

Interfaced with engineers of other disciplines working on train control subsystems.

Adapted regulatory compliance testing and demonstration policy as mandated by federal government safety requirement act, known as Positive Train Control – PTC.

Delivered essential documentation such as contract data requirement list (CDRL), Visio drawings, test procedures and requirements documents. Also, provided support for all deliverable products.

Configured & deployed Network gear, such as Cisco routers, switches & F/W such as, 1900, 2900, 4300 ISRs, 3850, 4507 &ASA5545/5525. Also, implemented Cisco wireless business network, utilizing Cisco WLC & APs.

Configured and installed Ruggedcom (Siemens) routers & switches devices, i.e. RX1500, RSG2288, RSG2100 and RS900G/L in all Waysides.

Utilized the following protocols in the design & implementation of network infrastructure; VLANs, QOS, Trunking, RSTP, ACLs, SNMP, Site to Site IPsec VPNs, OSPF, BGP and static routing.

Cooperated with Systems Team on integrating network management system (NMS) and other essential servers’ deployment within the PTC safety system requirement.

Network Engineer, J. D. Irving Limited, Saint John, New Brunswick (Sep. 2013 – Jul. 2014)

Planned/designed wireless network infrastructure using Cisco controllers & enterprise APs hardware.

Integrated secure WLAN network design within an existing corporate LAN/WAN infrastructure.

Deployed wireless LAN controllers (WLCs) in Datacenters and various retail locations.

Installed Dual-Band Wireless Data solution using WLC and LWAP/CAPWAP across corporate & retail, and when necessary adapted Autonomous implementations across manufacturing & retail sites.

Configured web content filtering using Juniper SRX220s.

Implemented rigid security standards across the board, using computer-based Dot1X protocol, CA certificate issuing server for authentication and WPA2-Enterprise for security & AES for encryption.

Provisioned high availability and redundancy network design (Link Aggregation N +1) between WLCs & Cisco Nexus gear to mitigate risk and increase throughput.

Employed the use of best practices methodology when designing & integrating multi wireless networks into an existing routing/switching environment.

Configured and deployed various Cisco & Juniper hardware and ISE/Prime management appliances.

Administered and Maintained Cisco ISE Ver 1.2 & Prime Ver 1.3 appliances.

Created Multi-SSID & VLANs solution, to support various departments.

Updated network documents, provided knowledge transfer & authored Test Plan Cases.

Network Engineer, General Communications Inc. (GCI), Anchorage, Alaska (Jan. 2013 – Jul. 2013)

Provisioned WAN Terrestrial & Satellite network services over MPLS to over 200 villages in Alaska.

Worked on design of a single point of entry as well as redundant multi-homed WAN connectivity delivered over Terra Fiber, Bundled T1 and Micro-Wave channels as defined in scope of work project.

Configured and deployed Juniper hardware, including SRX550, SRX240, SRX110, SRX100, EX4200 & EX2200 at the CPE and POP locations.

Configured & deployed Cisco gear, including but not limited to Cisco1800, 1900, 2800,2900,3800,3900, 3560, 3750, 4500 & 6500 series.

Implemented polices & rules configurations on Palo Alto Network (PAN-5050) Firewalls.

Configured & installed Wide Application Virtualization Engine (WAVE) to accelerate network traffic & improve WAN network performance.

Adhered to company standards on applying, maintaining and updating network documentations.

Gathered technical information from internal & external contacts to satisfy essential requirements, which would help in the execution and finalization of seamless and successful projects.

Managed and maintained the Allot Shaper through its centralized management App., to control network bandwidth utilization and display accurate picture of real-time network usage.

Network Systems Analyst, Northwest Territories Power Corporation, Yellowknife, NT (Jul. 2012 – Dec. 2012)

Designed and Installed Cisco/Dell-SonicWALL/Riverbed networking products to meet the needs and requirements of Corporate LAN/WAN/WLAN over fiber, copper and Power (ABB) Lines.

Worked within a highly demanding environment managing switching, routing & security.

Provided daily management, support and troubleshooting to network connectivity issues and concerns.

Maintained relationships with vendors and internal/external users to over 30 remote sites within NWT.

Furnished detailed documentation, planning, design and installation of on-going network projects, including switching, routing, firewall, VPN sites connectivity and VLAN configurations.

Priced and proposed products and resources to meet the needs and requirements of Wide Area and Local Area network infrastructure, including third-party vendors & ISP-based services.

Implemented network usage and performance monitoring tools (Solarwinds).

Proactively optimized the capacity and performance of the network infrastructure backbone to meet acceptable and agreed upon application response times.

Administered and maintained VoIP telephone (ShoreTel) systems to ensure continuous availability.

Senior Data Communications Engineer, Government of Nunavut, Iqaluit, NU (Jun. 2011 – Mar. 2012)

Provisioned LAN/MAN/WAN & Wireless Cisco networking infrastructure to all 25 communities within the territory of Nunavut.

Upgraded old Nortel network gear, such as Layer 2 & Layer 3 network devices with new Cisco network gear, which included but not limited to Cisco 2960,2970,3560,3750, 6500, 1800, 2800, 3800 and WLC-5500 series wireless hardware.

Managed all core business, community services, voice & video and Telemedicine network delivery systems, located throughout 25 communities in Nunavut.

Administered, and documented of the various systems, including configurations, moves, adds and changes on the video network.

Interfaced with clients, vendors, deployment team, and other support teams to assess requirements

and troubleshot problems to full resolution.

Utilized newly deployed state-of-the-art fiber optic network infrastructure in every community.

Actively updated & upgraded Solarwinds “Orion” network management system as required.

Configured & installed Cisco Firewalls, which included ASA5505/5510/5520.

Worked with various venders, such as Northwestel/Netkaster, Broadsky & Telesat Canada to ensure availability & reliability of WAN Satellite Communications.

Followed proper support procedures & processes, which are essential for incidents resolution.

Coordinated all network related problems to a full resolution that involved various IT team groups, hardware vendors and service providers.

Provided knowledge transfer & explained technical incidents with resolutions in a business-like language to a non-technical personnel.

Worked with remote staff and/or third party vendors to deliver videoconference services.

Provided detailed documentation, planning, design and installation of network related projects.

Senior Network Analyst, Exxon Mobil (Imperial Oil) Corp., Toronto, ON (Nov. 2010 – Mar. 2011)

Managed enterprise network (Cisco) infrastructure, which includes (2950, 2960, 3550, 3560, 3750, 6509, 6513, 1700, 1800, 2600, 2800, 3800, 7200 & 7300) for both North and South America’s upstream & downstream Oil management sites.

Provided technical expertise to internal and external business partners.

Coordinated and collaborated with other I.T. Teams to ensure availability, reliability, and scalability of corporate and refinery networks to meet business demands.

Provided technical support to Cisco VoIP end users.

Commissioned DMVPN technology for multiples sites that lacks MPLS facilities.

Worked within the company standard processes, including Change Management, Incident Management and Project Management Methodologies.

Implemented changes outside of core business hours as well as rotational on-call support.

Recommend hardware and/or software changes needed to optimize network deployments, configuration and maintenance.

Network Integrator, LOBLAW Companies Limited, Brampton, ON (Apr. 2008 – Oct. 2010)

Experienced managing Cisco based LAN and WAN environments and related TCP/IP components, including: MPLS, OSPF, BGP, GRE, HSRP, STP, VLANs, DNS, DHCP, NAT, firewalls, and ACLs as required.

Worked on the design and implementations of multi-tier VPN technology (GRE-VPN, ezVPN & DMVPN).

Created and documented standard network configuration templates for enterprise network gear that included (2950, 2960, 3550, 3560, 3750, 4506, 6513, 800, 1700, 1800, 2600, 2800, 3600, 3800, 7200 & 7300).

Improved on network performance and provided support to over 12000 routers & switches that resides at Datacenters, Distribution Centers and over 1200 stores across the country.

Implemented & managed in-house wireless infrastructure networks, using Symbol & Motorola hardware.

Integrated PKI (Public Key Infrastructure) into VPN design using CA servers for data encryption.

Deployed & supported Terago WiMAX (802.16) as a backup WAN solution for Distribution centres.

Provided training and/or orientation to junior level members of various Support Teams.

Coordinated incidents’ resolution with software consultants & vendors, hardware manufacturers, developers

and store support teams.

Participated in "on-call" support where required.

Advised management on critical technical issues and recommended solutions.

Implemented projects and tasks that added value and reduced inefficiencies.

Network Administrator/Analyst, Signature Vacations, Mississauga, ON (May 2007 – March 2008)

Designed multi-VLAN network infrastructure utilizing Cisco hardware.

Designed, deployed and managed successfully Site to Site & Client to Site VPN connectivity, using PIX F/Ws and ASAs security appliances between head office, datacentre and branch offices across Canada and the UK.

Granted secure and limited network access to Moneris POS for debit & credit card transactions.

Developed and standardized network H/W & S/W employing Cisco devices across the board.

Maintained LAN/WAN efficiency, robust functionality and high availability for all sites.

Improved on bandwidth utilizations through the use of improved hardware/software and better network design.

Provided support and training to junior staff.

Enforced LAN/WAN security by streamlining internet accessibility through the use of a single point of entry.

LAN / WAN Technical Coordinator, IBM Global Services, Mississauga, ON (March 2006 – May 2007)

Supported TD Bank Managed Network Services Infrastructure.

Administered and enforced Data and Power Specification standards for all TD Bank LAN rooms, which included but not limited to Category 5e/6 cabling, Backbone fiber, raised floor, cabinets, security and air conditioning).

Provisioned CISCO Enterprise Network switches & routers (6513, 6509, 4006, 3750, 2950, 3740, 3640 & 515e)

Furnished and maintained Cross-connect Database.

Coordinated installation of new and removal of redundant switches.

Coordinated transfer of TD Bank users from existing to new Network environment.

Ensured as required by design, all protocols, configurations, topologies, bandwidth, VLANs and speed settings

for all TD Bank network infrastructures.

Coordinated the removal of Network switches and Fiber backbones infrastructure from vacated TD floors.

Provided Technical consultancy to TD Bank multilevel users, Vendors and Project Mangers.

LAN / WAN Specialist (Team Lead), Continental Maintenance Corp., Toronto, ON (Jan. 2001 – Feb. 2006)

Designed LAN/WAN - TCP/IP networks using Cisco switches (1900, 2950, 3500 &6500), routers (800, 1600, 1700, 1800, 2500, 2600, 2800 & 3600), using T1 lines, Frame Relay & ADSL WAN circuits.

Coordinated various cable installations that supported different types of network topologies.

Installed, configured and integrated secured wireless network with multi Access point systems.

Provided data and power specs for network (Hardware) installations.

Designed and installed Win2003 Active Directory (AD), and configured client/server for Windows NT/2000/XP/2003 networks, using 10/100 and Gigabit Ethernet Standards.

Provisioned and managed TCP/IP suite for LAN/WAN data communications & implemented dynamic routing protocols like RIPv2, EIGRP & OSPF for internal and external connectivity.

Established and managed Cisco Inter - VLAN securities and FWSM communications between different departments.

Developed and standardized network and PC hardware, Cisco, IBM, Dell and HP/Compaq Server Systems.

Configured and Supported Cisco VPN & Firewall CE devices to support private-tunnel communications

between Hub site and Spokes.

Managed networks traffic through the use of diagnostic tools such as network monitoring and analyzing

Sniffer Pro, Telnet, PC-Anywhere, Ping and Traceroute.

Implemented Antivirus & Antispyware software utilities such as Norton Corporate Edition & AVG/Avast on

servers and workstations.

Provided detailed documentation of network drawings & cross-connect spreadsheet schedules.

Concurrent Projects

Network Consultant (Remote), Evolve Technologies, Surrey, BC (Feb. 2004 – March 2005)

Implemented WAN network communication between Toronto branch office and Chicago head office, using Cisco routers and Pix firewalls (2600 & 506) for Coram Health Services.

Configured VPN WAN connection, using Cisco 3002 Hardware Client concentrator.

Coordinated installation of LAN/WAN and Wireless (802.11) network infrastructures.

Implemented IBM point-of-sale (POS) application for the Government of Ontario (Major Retail Stores).

Migrated 600 plus servers from Windows NT platform to Windows 2000 platform.

Configured wireless Access Points to support network communications with wireless PDAs.

Implemented a migration policy for Wireless Wave (Glentel Inc.) from Windows 2000 to Windows XP.

Configured Sonic Wall firewall to support WAN and Internet access.

Provided support for over 900 users.

Network Consultant (Project), Menkes Development Inc, Toronto, ON (Nov. 1999 – Jul. 2000)

Provided complete technical support to Server/Client network systems.

Installed Cisco and 3Com high-speed data switches, routers and CAT5e LAN Cabling.

Troubleshot and configured Compaq & Dell servers.

Implemented an up-to-date disaster recovery project on a mission-critical network infrastructure.

Insured network efficiency, stability and performance for better productivity

Supported 300 end users.

Senior Systems Support Specialist, Dictaphone Canada ltd, Toronto, ON (Dec. 1989 – Jan. 2001)

Provided complete support 24/7 to various sectors like: Public Safety, Finance, Military and Government Health

Care, Communications, Construction, Insurance, Intelligence, Transportation, Call Centers and Utilities.

Deployed end-to-end integrated Voice and Data management systems.

Coordinated installation of Data & Voice network infrastructure.

Installed, configured and administered various types of LAN networks, utilizing different types of cabling

topologies and network operating systems which include, Windows XP/2000/NT4, Windows ME/98/95,

DOS, Novell Personal Netware/3.12/4.11 and proprietary applications.

Implemented DHCP, DNS, WINS, TCP/IP, DG and other network services.

Integrated digital voice recorders and management systems into clients’ network through the use of software/hardware Gateways.

Administered and provided support to Cisco 1600 / 2500 routers and 1900 Switches, Dell, Compaq and

custom-built RAID 5 servers.

Assisted end user clients in solving complex diagnostic problems.

Provided training for clients on operating liability voice loggers as well as Data Management Systems.

Provisioned cross-connect schedules and updated cross-connect database (Cabling, Patch panels and

cross-connect blocks/backboards).

Prepared and reviewed relocation and move documents.

Achieved superior customer service satisfaction through daily, proactive interaction with clients.

Provided support to over 1000 users.

Video Conferencing: (VTEL System Platform)

Deployed VTEL video conferencing systems in many vital business sites like: Nortel Corporation,

GE Corporation, GlaxoSmithKline Pharmaceuticals, Moen and many more.

Established video conferencing connections to various sites around the world using high speed

bandwidth WAN technology, like ISDN (BRI & PRI), DSL, T1 and T3 lines.

Provided complete technical support to end users and programs (Windows 2000/XP OS & Proprietary Applications), via phone and/or on-site.

Assisted, and trained clients & users how to operate the video conferencing systems.

Supported 600 users.

Electronics Technologist, ratech electronics ltd, Toronto, ON (Sep. 1988 – Oct. 1989)

Designed Linear & Switching power supplies for Closed Circuit Television systems.

Installed and configured Remote Control CCTV Video Inspection and Monitoring Systems for pipelines, sewers, water wells, boreholes and special applications.

Provided complete orientation and technical support to clients.

Modified, upgraded, standardized video modules for current technology needs.

Trouble-shooting, problem solving and repairs.

Supported over 200 users over the phone and on site.

Skills & Technical Expertise

Network Operating Systems

Cisco CCNA/CCNP, VPN Security, Wireless, Windows NT/Virtual, 2003/2008/2012-Active Directory & Security Policies, Client Windows XP/7/8/10, and DOS.

Solid knowledge in LAN/MAN/WAN and all of the following protocols, TCP/IP suite, DHCP, DNS, WINS, Routing, RIP, OSPF, QoS, EIGRP, HSRP/VRRP/GLBP, NAT/PAT, STP/VTP and BGP4.

Telecom Circuit Design utilizing WAN topologies such as: MPLS, ISDN, DSL, Cable Modem, T1, T3, Frame Relay, ATM, SONET/SDH and Analog modems.

Experienced with network tools such as Monitoring, SNMP/NMS, FTP, SSH, Telnet and PC-Anywhere.

Skilled in the design of Multi-VLAN layer 2 STP (Spanning Tree Protocol) environment.

Cisco PIX/ASA /FWSM firewalls, Remote Access and VPN/DMVPN.

Experienced in implementation, configuration and troubleshooting multi-vendor (Cisco/HP/Dell/Ruggedcom/Data Diodes, etc.) networks.

Experienced in integrating SCADA hardware to fully meshed network environment.

Training & Professional Development

Project Management Professional (PMP) Course 2010

HiTech Institute

nGenius Performance Manager Operations (Netscout) 2010

Sniffer University

Content Switch Module (CSM) 2005

Cisco Systems Inc.

Windows Active Directory 2003

WinNET Systems 2005

Data Management

Kriger Research Center Inc. 2004

UNIX-Solaris 8 System Administration

NTG Clarity Networks 2002/2003

CISCO Security Specialist

NTG Clarity Networks 2002

Telecom Circuit Design

NTG Clarity Networks 2002

CISCO Certified – CCNA & CCNP

NTG Clarity Networks 2001/2002

CompTIA Certified – A+ & Network +

Unicom Institute of Technology 2000/2001

MCSE Windows NT4 & 2000

Unicom Institute of Technology 1999/2000

Academic Education

Electronics Engineering

Bachelor of Science Degree in Electronics Engineering Technology

DeVry University, Chicago, Illinois, USA 1986

Contact this candidate