Margarete Swisulski – CQE/ LSSBB/ QMS Lead

**** ****** *****, ********, ** 75070 ac8l67@r.postjobfree.com

469-***-**** (C) http://www.linkedin.com/in/maggyswisulski

Profile

Passionate about Quality/ QMS & Continuous improvement and demonstrated collaborative and inclusiveness skills across cross-functional teams.

Result oriented Lean Six Sigma Black Belt and mentor with proven leadership in Continuous Improvement projects with customer focus.

Driven QMS Program Manager with experience in QMS multisite oversight responsibilities.

Organized, highly motivated & detail-oriented problem solver with strong presentation skills.

Experienced Process/ Quality Engineer in Semiconductor, Automotive & Telecom Industry.

Multi-lingual with excellent verbal & written communication skills for diverse audience in a highly matrixed and international environment.

Professional Experience & Accomplishments

ISO/ QMS Program Manager at ABB (acquired GE in Jul 2018), Plano TX; Jan 2017 - date

Managed ISO site compliance and transition to ISO9001:2015 Standard across 31+ sites.

Managed project for global BU QMS implementation, published & maintained QMS documents.

Led development of annual audit program and performed 42 independent Audits per year with an average 2.5 findings per audit & served as an auditing mentor & coach.

Conceptualized and delivered 22 Quality University trainings with ~1000 participants.

Coordinated BU level Quality Management Review and hosed Community calls for Lessons learned & Best practice sharing.

Lean Six Sigma Black Belt at General Electric, Plano, TX; Nov 2014 – Dec 2016

Initiated Lean Six Sigma program at GE Critical Power, leading Action Workouts/ Kaizen events & Lean events, being data driven & resulting in $3.3M of business impact.

Mentored and motivated 30 Lean Six Sigma Green Belts simplifying business processes.

Effectively managed Cost of Quality initiative as Cost of Quality leader by driving monthly issue resolution.

Customer Quality Engineer at General Electric, Plano, TX; Feb 2010 – Oct 2014

Resolved customer complaints of Power supplies (EP/ UPS) by performing Root cause analysis using Quality tools e.g. 5 Why’s, Fishbone, RCA Apollo, FMEA etc. identifying Containment, Corrective & Preventive actions (CAPA) & risk assessment following 8D report method.

Created and reviewed 8D responses, led cross-functional international teams, gave 8D report/ problem solving training & addressed systemic issues.

As Customer interface communicated effectively in a timely manner to customers & multiple levels in organization & improved customer response time (P50 by 10% & >90 days by 72%)

Successfully completed Lean Six Sigma Green Belt project resolving supplier quality issue.

Quality Engineer at Dräxlmaier Group, Vilsbiburg, Germany; Jan 2008 – Oct 2009

Responsible for quality of high-end Jaguar interior automobile products during NPI phase.

Implemented PPAP documents and communicated PPAP status as key customer contact.

Coordinated internal Quality issues e.g. from Durability tests performing DoE trial runs during prototype phase; supported process relocation between plants.

Generated Re-Qualification or Model Year Change test & validation plans & drove departmental PDCA Continuous improvement efforts e.g. 90% per year on test frequency reduction.

Process Engineer at Texas Instruments - Freising, Germany; Apr 2005 – Dec 2007

Responsible for Process, Assembly and Ramp up of LF (Low frequency) transponders in the Development phase until SOP (Start of Production) of RoHS & cost reduced RFID products.

Improved yield, performed field reject FA, solved quality issues using FTA, DoE, executed trial run, SPC, analyzed process capability with Change Management; updated P-FMEA, Control Plans, Process flows, WIs & Risk assessment and improved supplier process CTQs.

Worked as Project Manager (1 year) driving team & reporting to management using MS Project.

Internships

BMW AG – Regensburg, Germany Mar 2003 – Jul 2003

DSM Fine Chemicals – Regensburg, Germany Sep 2001 – Jan 2002

Toshiba Memory Europe GmbH (TME), Regensburg, Germany Aug 2001

Osram Opto Semiconductors GmbH – Regensburg, Germany Aug 2000 – Sep 2000

Skills

Tools Lean, DMAIC/ Six Sigma, Kaizen, KANBAN, Project Charter, Value Stream Mapping, Process map, Turtle Diagram, Histogram, T-Test, Chi Square, ANOVA, Scatter Plots, Design of Experiments (DOE), TOC, Deming cycle (PDCA), 8D-Report, 5 Whys, Fishbone, RCA Apollo, FMEA, TapRoot, Fault Tree Analysis, SPC, APQP, PPAP, X-Ray for Failure Analysis, COB assembly: Die Attach, Wire bonding, SMT, PCBA.

PC tools Minitab, MS Project, Microsoft Office 365 (Visio, Excel, PowerPoint, Outlook, Skype), PLM FRACAS, PLM Windchill, SAP, AS&S, QSYS, Gensuite, DVC Vision, Galileo (Risk Assessment tool), PRO/E, CATIA, QAII (Supplier complaint system), Lotus Notes, Matrix; Box, SFDC Salesforce.com, Smartsheet, Webex, SharePoint.

Standards ISO9001:2015, TS16949, TL9000, RoHS, IPC J-STD-001, IPC 601

Language English, German, Polish.

Education

Degree:

B.S. of Mechanical Engineering (4 years) / Dipl.-Ing. (FH) Oct 2000 – Mar 2005

Major in Process Engineering

University of Applied Sciences, Regensburg, Germany

Continuing Education and or certification:

Lean Six Sigma Green Belt certification Feb 2010 – Apr 2010

University of Texas in Dallas

CQE (Certified Quality Engineer) Certification Jun 2011

ASQ

GE Energy Internal Auditor Certification Aug 2012

GE Critical Power

GE RCA Apollo methodology Leader Certification Jul 2012

GE Critical Power

Lean Six Sigma Black Belt Training Aug 2014

GE Critical Power

Received multiple Above & Beyond awards at General Electric.

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