CURRICULUM VITAE

ELTON VISHAL D’SOUZA

S/O. Mark D’Souza

Flat 13, Building 896, Road 824,

Block 308, Gudaibiya

Kingdom Of Bahrain

Mobile: +973-******** / +973-********

E-mail : ac8kv9@r.postjobfree.com

OBJECTIVE:

To be a part of an organization which utilizes my skill and knowledge to the fullest and offers a more challenging job profile in terms of responsibility and understanding of technology from a business perspective.

STRENGTHS:

Good Communication, Positive Attitude.

High analytic and problem solving capability.

Enthusiastic for team work and open to new and creative ideas.

Self-directed learner.

Providing a high level of customer service.

Excellent organizational skills and ability to prioritize workload. HARDWARE SKILLS:

Computer Assembling and Maintenance.

Troubleshooting hardware problems & giving solution.

Good knowledge of all the hardware devices and their management.

Installations of computer hardware & driver installation.

Installing and Configuring the peripherals, Components and drivers.

Knowledge of Motherboard and circuits designs.

SOFTWARE:

● Installations of windows XP, windows Vista, windows7, Windows 8 Win 8.1, Windows 10 & Windows 2016/2012/2008 Server.

●Logging the technical case with Microsoft, VMWARE.

●Installation of all types of software’s in Laptops, Desktops

&Troubleshooting software problems.

● Basic Level troubleshooting in Firewall.

● Remote support & on-site support for Desktop, Laptop & network related issues.

●Installation of dual OS in both Desktops and Laptops.

●Configuring and troubleshooting outlook 2007 and 2010.

●Installation all Types of antivirus and Remove Virus and spyware from the computer.

●Windows Recovery.

NETWORKING:

● Network cable crimping, pear to pear networking, giving TCP/IP & networks setup & Wireless networking.

● Wired & Wireless Printer Installation.

● Troubleshooting network problems.

● Modem Configuration.

● Providing network and internet and email support to users in response to identified difficulties.

● Managing and maintaining server PC’s Router & Switches.

●Backup management, Reporting and Recovery. Network processing centralized and distributive network connection.

●Configuring, Managing and Maintaining Network Equipment. SALES:

Knowledge and experience in using computer systems.

Communicating effectively and professionally.

Can work at a sustained pace and produce quality work.

Responding quickly and resourcefully to customer requests or concerns.

Taking care of the customers needs while following company procedures.

Using suggestive selling techniques to increase sales.

Sold Hp Laptops All In One Desktops, Tower Desktops Printers and laptop desktop related accessories in Hp Store.

Achieved Laptop & desktop target in every month.

Daily Phone Call follow up to the customers update.

Interested to learn new updates in computer.

Friendly Speaking with everyone.

EDUCATIONAL QUALIFICATION

Name Of The Institute Course Board/University Year of Passing

Paduva High School,

Nanthur

S.S.L.C.

Karnataka Secondary

Education Examination

Board, Bangalore

2005-06

Paduva PU COLLEGE,

Nanthur

P.U.C.

Pre-University Education

Bangalore

2006-08

TECHNICAL QUALIFICATION:

A+ Certification:

Diploma in computer Hardware & Networking in G-TEC. N+ Certification:

●Diploma In Computer Hardware & Networking In G-TEC.

●Networking Concepts With Security in HPE Education Services. Course contents:

•Networking basic, OSI reference modem, TCP/IP, cabling installation and configuration.

Computer Course:

●Computer operator and programming assistant at St. Aloysius I.T.C Course contents:

Installations, configuration, troubleshooting, Win 7, 2003/2008 Server . Linux, Ubuntu, Pc assembling, pc maintenance, up gradation of hardware, Software. Troubleshooting of M/B, HDD, printer, Monitor, SMPS, modem, internet, multimedia network, Local area Network.

WORK EXPERIENCE :

• Worked as a Computer hardware technician from (2011-2014) in Computer Agencies & Technical Services Mangalore.

• Worked as a sales coordinator of Various Hp Laptops, Desktops & Printers at HP WORLD under Computer Agencies & Technical Services(2014-2016) in Mangalore.

• Worked in XYLEM as a Retail Associate under Hewlett Packard (HP WORLD),Hp Laptop Promoter, HP Store, Franchise partner CATS Mallikatta Mangalore (2016-2018).

PERSONAL DETAILS:

Name : ELTON VISHAL D’SOUZA

Father's name : Mark D’souza

Date of birth : 18-07-1990

Nationality : Indian

Religion : Christian

Passport No : J7084390( Valid till 27-05-2021)

Marital Status : Single

Languages Known : English, Hindi, Kannada, Konkani, Permanent address : “Infant Jesus”,Door No: 11-118/1, Karmica Colony Shakthinagara,

Mangalore Taluk, Pin – 575 016

D.K.Karnataka – INDIA.

REFERENCE:

1. 2.

Mr. Sujai Monteiro Mr. Raju Malawade

Proprietor Team Leader

Computer Agencies& Technical Services XYLEM Resource HP WORLD Store, Mallikatte Mangalore. Management pvt.ltd MOB:984-***-**** MOB: 988-***-****

DECLARATION:

"I hereby declare that the above mentioned information is true to the best of my knowledge and belief"

Yours faithfully,

Elton Vishal D’souza

Contact this candidate