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Senior Technical Operations Engineer

Location:
Spokane, WA, 99208
Posted:
February 23, 2019

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Resume:

William A. Kelly

Spokane, WA. *****

C509-***-****

ac8ku1@r.postjobfree.com

Experience

VMWare

Senior Technical Operations Engineer, Wenatchee, WA. 8/13-Present

Capacity planning, Quality Assurance, plan & manage system consolidations, VMWare, Cisco, Extreme, Netgear, Brocade switches, EMC, Netapp Storage Arrays, Servers (Dell, HP, IBM, Cisco, Supermicro), & Vmware ESXi.

Quincy Valley Medical Center 3/11-7/2013

IT Director, Quincy WA.

CPSI/Implementation of Hospital EMR System, Meaningful Use stage 1 implementation and reimbursement, 5010, ICD-10 Planning, Instrumental in the selection and implemention of Clinic EMR, Management, Budgeting, Aruba, NAS, Veeam, MS Server 2008, VMWare ESXi.

Next Sentry/NextIT Implementation Engineer/Customer Support, Spokane, WA

Coordinate, and implement customer software solution using NextSentry Endpoint Security Software, Citrix 4.0 & 4.5. NextIT Customer Support.

Pacific States Marine Fisheries Commission

System Administrator, Portland, Ore.

Responsible for all Windows/95, 98, NT, 2K, XP, 2003, Linux/Redhat, Suse, Project Management, HW/SW, Purchasing, Networking (T1’s, routers, switches, hubs), including domain, WINS, Web (Apache/IIS), File/print servers, Firewalls, MS-SQL, ARC/IMS, RAS, VPN, Samba, Terminal servers, E-Mail, Accounting (ADP), Payroll (Navision Financials), PDA’s, CA Asset tracking/SW delivery. Also worked as backup UNIX admin (Solaris), this included DNS, NIS+, FTP, LDAP, Clustering, Ingres, Oracle, PPP, Fax, Telnet, News.

Wang Laboratories

Senior Customer Engineer, Customer Service Organization Portland, Ore. Provide tier 3 technical support, leadership, and training throughout Oregon, Washington, Idaho, Montana, and Wyoming. Provide high level of installation, maintenance and repair of PC’s, Wang VS, OIS, and 2200 Computer Systems. Including CPU’s, Voice Processors, Peripherals, UPS’s, and TC devices.

Customer Engineer, Customer Service Organization Helena, Mt.

Provide installation, maintenance, repair, and logistics of PC's, Wang VS, OIS, and 2200 Computer Systems, including CPU's, Peripherals, and TC devices throughout Montana.

Associate Customer Engineer, Customer Service Organization Portland, Ore.

Provide installation, maintenance, and repairs of PC's, Wang OIS, and 2200 Computer Systems, including CPU's, peripherals, and TC devices.

United States Air Force NCOIC/Electronic Communications and Cryptographic Equipment Systems Technician

NCOIC (Non Commission Officer in Charge) of the SACCS/Crypto work center. Tempest NCO, Quality Control Inspector/Evaluator. Maintain all Cryptographic equipment for the TX/RX of classified messages. Equipment custodian, responsibility included all HW, tools, and test equipment.

Industry Specific Education:

Novell, Windows NT, UNIX, Linux, Linux Administration, Windows 2000, Exchange 2003, Basic Programming, C Programming, UNIX, Network Security, HTML/XHTML/CSS, Access 2007, Human Communication, Supervisory, Quality Control, MySQL, Database Theory, Computer Forensics, Health Informatics—Practice Workflow and Information Management Redesign Specialist.

Wang Laboratories:

Various technical and product training courses, including PC computer systems, VS, OIS, 2200, Voice Processors, and peripherals. Uninterruptible Power Systems to 56 KVA, Quality Leadership Process (ISO9000)

United States Air Force:

Various technical, product, quality control, and supervisory training courses

Interests

Fishing, Computers, Home Improvement Projects, Family

References

Available upon request



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