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Administrative Assistant Customer Service

Location:
Calgary, AB, Canada
Salary:
$18
Posted:
February 22, 2019

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Resume:

TOMIDE BAMIGBOYE

*** ********** ********* **,

Calgary, Alberta.

T2Z 0Z7

Telephone: 780-***-****

Email: ac8ksk@r.postjobfree.com

Professional Summary

I am a dedicated and hardworking person. I put my best in all I do and I am willing to learn and contribute new and creative ideas in any company I am opportune to work.I am flexible and able to work in different environments. I have good written and oral communication skills. I love meeting new people and have good management skills. Skills

● Time Management ● Computer proficiency

● Multi tasking ability ● Organisation ability

● Friendly demeanor ● Employee relations

● Verbal and written communication ● Motivated team player Education

Concordia University of Edmonton

Edmonton, AB, Canada

Bachelor of Arts: Sociology

● Dean’s list

● Coursework in public relations

● Coursework in speech and communications, sociology and psychology. High School Diploma

Faith Academy Secondary School - Ogun, Nigeria.

Work History

Administrative Assistant

Garneau Senior Living - Edmonton, Alberta August, 2018- Present

● Organise and schedule appointments

● Write and distribute emails, correspondence memos, letters, faxes and forms

● Fostered relationship between seniors and their family members

● Worked effectively with cultural diverse clients and co-workers

● Ran residential and community activities

Administrative Assistant May, 2018 - August 2018

CBI Health Centre - Calgary, Alberta

● Interviewed patients for case injuries in advance of appointment

● Processed insurance payments

● Scheduled appointments for patients

● Checked in patients at front desk

● Compiled medical records and charts

Customer Service Representative September, 2016 - April, 2018 Concordia University Library - Edmonton, Alberta

● Answered an average of 10 calls per day by addressing customer inquiries, solving problems and providing new product information.

● Politely assisted customers in person and via telephone.

● Provided an elevated customer experience to generate a loyal clientèle.

● Directed calls to appropriate individuals and departments. Supervisor October, 2016 - April, 2018

Save-on Foods - Edmonton, Alberta

● Oversaw the professional activities of staff members

● Helped the store meet its financial goals

● Trained new cashiers on procedures, customer service and sales techniques.

● Kept detailed records of expenditures and employee performance Sales Assistant May, 2016 - August, 2016

The Shoe Company - Calgary, Alberta

● Remain knowledgeable of products

● Ensure high level of customer satisfaction

● Maintain in-stock and presentable conditions in assigned areas. Real Canadian Superstore -Edmonton, Alberta

● Assisted customers in selecting items based on needs.

● Created attractive displays to promote items.

● Directed customers to store locations.

● Stocked and replenished merchandise according to store merchandising layouts. Volunteer

Edmonton Wee Read - Edmonton, Alberta

● Read books to underprivileged kids

● Introduced kindergarten children t fun activities

● Introduced children to family friendly books

Child Support Worker

Rental Home- Edmonton

● Followed individual program plan for child

● Write incident report when necessary

● Take child to scheduled outing

● Perform room and self searches

University Theatre Plays - Canada and Nigeria

● Directed some theatre plays like “A payment unkind”

● Acted in some plays like “Midsummer Night’s Dream”

● Stage managed plays like “ The Glorious Twelfth” Server

ST Mary’s Anglican Church - Edmonton

● Served food to the homeless

● Gave donated clothes to the homeless

● Interacted with the homeless

Played Volleyball and soccer in Canada and across Nigeria REFERENCES AVAILABLE UPON REQUEST

TOMIDE BAMIGBOYE

372 Copperpond Boulevard SE, Calgary, Alberta, T2Z 0Z7 /780-***-****/ ac8ksk@r.postjobfree.com

Dear Sir/Ma,

This letter is in regards to my interest in applying for the Receptionist position posted on your website. I am confident in my skill-set and competencies and capable of performing the responsibilities and duties required in this position. As a graduate from Concordia University of Edmonton with a major in sociology, I believe I am an excellent fit for this job opportunity. I look forward to the chance to show you how my educational background and other experience have prepared me to make an immediate contribution to your company.

At Concordia University, I learned a number of key skills that will enable me to thrive in this job, particularly public relations and communications, I am also experienced with microsoft powerpoint, excel, word, mac and outlook and I have lots of experience in social services. I have also learned how to effectively meet deadlines, and work with various types of people to complete projects and tasks. I pride myself on being a fast learner and feel confident that I can quickly acquire any new skills I'll need to succeed in this role. A copy of my resume is included for your review. I am extremely enthusiastic about this position and my salary expectation is $45,000. I am legally eligible to work in Canada. I appreciate your time, and look forward to hearing back from you soon. Sincerely,

Tomide Bamigboye.



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