KIM FAIRLESS
**** ***** *** *** ** • 403-***-**** • *.********@*****.**
Career Objective
I am an enthusiastic professional with 15+ years experience as an Administrative Professional with a solid complement of managerial, interpersonal and organizational skills. Referred to by others as a “People Person”.
I am a dedicated team member that is able to efficiently multitask in a fast paced environment and thrive on a variety of challenges and responsibilities. In areas I may lack, I have the can do attitude and my willingness to grow within your organization.
I am looking for a position that will allow me to use my skills and experience to your benefit, while providing opportunity for growth and development.
Professional Experience
CBI Health – (Orion Health)
Clinic Administrator
2018- 2019
Work in collaboration with Clinic Manager to achieve business outcomes; and support team environment
Create a high performance culture, performance managing and mentoring / coaching; supervising and training
Reception / Administration client services - file preparation, telephone bookings, scheduling management, electronic record management, scanning etc
Daily billing and monthly invoicing, WCB, Veteran’s Affairs, Medavie Blue Cross, RCMP, WorkSafe BC, and private invoicing
Referral intake for complex programs eg. (PMP ) Pain Management Programs, (CPA) Comprehensive Psychological Evaluation, (MMP) Medication Management Program, WCB, (RTW) Return to Work Program
Overseeing and providing administrative support to clinical staff (Doctors, Psychologists, Occupational Therapists, Physiotherapists, Kinesiologists and Clinic Manager (Go to Person)
Preparation and balancing of month end / financial reports
Accounts receivable and co-ordination of account payable
Co-ordination of staff payroll, disbursements and expenses, management of vacation and sick days
Supply ordering and inventory control
Oversee medical clinic cleaning / maintenance
Rockyview Medical Clinic’s (3 Offices)
Office Manager
2016- 2017 (The 2 owners split up so I moved to Vantage Medical Clinic as Office Manager and due to the economic downturn Vantage Medical closed at the end of September)
Responsible for overall clinic financial and cash flow management.
Oversee and approve payment for payables
Ensure supplies are purchased per approval policies, to meet clinic needs
Timely and accurate submissions of billings. Reconciliation of rejected billings. 3rd Party billings with WCB, Alberta Blue Cross Refugee Program, Solicitors and various Insurance Companies
Preparation of invoices for uninsured services and related collections
Staff and Doctors scheduling. Supervision of clinic staff on a daily basis. Cover front desk checking in patients, registration, rooming, height/weight and BP’s etc. Chart management
Staff and Doctors payroll
Human Resources. Posting ads for MOA and Locum Doctors. Conducting interviews etc
Patient referral management, booking U/S, X-rays and others tests
Liaison between all internal and external sources as necessary. Ordering office supplies and medical supplies
Manage and maintain computers, printers and EMR systems (Microquest & Wolf)
Daily duties of the overall maintenance of the Clinic’s day to day needs
Work History
Cascade Orthotics & Prosthetics
Administrative Assistant 2014 – 2016
Ranchman’s Cookhouse & Dancehall
Administrative Assistant, Events & Marketing
2014-2014
Alberta Health Services
Alberta Children’s Hospital
Clerk III & IV
2012-2014 Permanent Casual
Bridgewater Bank
Funder,
Underwriting Associate
Recoveries Officer, Administration
Administrative Assistant to Education and Development
2008-2012
Calgary Health Region
Site Secretary, Administrator, Unit Clerk
2006 - 2008
Calgary General Surgical Associates
Administrative Assistant
2001-2006
Computer Skills
Outlook, Windows Vista, Windows XP
Excel, Access, PowerPoint, Word, Quickbooks, Simply Accounting, ARTS & EPS, Wolf EMR, Clini-base, E-People, FOIP, NetCare, Scheduler, Healthquest
Learn new software applications quickly
Above-average familiarity with Internet use
Education and Training
Reeves College, Calgary AB
Oil and Gas Administrative Assistant Program, 2012
Mount Royal College, Calgary AB
Event Planning, 2003
KDM Career Centre, Calgary AB
Medical Office Administrative Assistant, 1993
Lord Shaughnessy High School, Calgary AB
High School, 1992
Volunteer and Community Involvement
Organizer – “Weekend to End Breast Cancer”, 2009
Food Service – Calgary Drop in Centre, 2012-2013
Volunteer – Habitat for Humanity, 2011
Volunteer – United Way, 2010-2012
Bridgewater Bank - Social Committee, 2008-2012
Calgary Clinic Managers 2016-2017
Alberta Association of Clinic Managers 2016-2017