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Ux Writer

Location:
Toronto, ON, Canada
Posted:
February 22, 2019

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Resume:

RELATED EMPLOYMENT

OFFICE MANAGER, BOOM IMAGING, TORONTO ON

JULY 2017 - PRESENT

Researching and implementing best practices to make interoffice communications and processes more efficient. For example, I overhauled our software systems which enhanced utilization of our computing software maximizing time and revenue in our daily operations. I collaborated with developers and made recommendations on user requirements for projects.

Communicating with clients about their projects, helping them with materials and visualization, estimates, updates on progress, resolving concerns and accounts receivable.

Coordinating installations, shipments, meetings, webinars, inventory, and other administrative tasks including phones, email, filling out forms and paperwork, filing, and updating pricing and data sheets.

Training employees on Cyrious, teaching them how to estimate, or create work orders and purchase orders.

Currently creating a health and safety policy, aiding with the company policy renewal and strategic planning, and making a marketing communications plan for the new Vutek machine.

Creating estimates for various projects which includes: choosing the correct materials, finding out how much material is needed and the cost, ordering materials, making sure all aspects of the project are taken into account, hiring installers, renting lifts and other machinery, coordinating shipments and in some cases outsourcing parts of the job.

TEACHING/RESEARCH ASSISTANT, RYERSON UNIVERSITY, TORONTO ON SEPTEMBER 2015 - DECEMBER 2018

Working with the Graduate Program Director researching and analyzing industry trends looking for important patterns in seemingly unrelated information.

Researching and implementing data visualization which resulted in publication of data in internal and external media used to acquire new students and engage alumni. Presenting reports and presentations.

Planning and executing weekly tutorials, grading quizzes and papers, supporting the students through email, handouts, and office hours.

Completing thorough research including reading lists, bibliographies, and reports on information collected. EVENTS/MARKETING/ADMIN, BIG BROTHERS BIG SISTERS, PORT PERRY, ON SEPTEMBER 2010-JUNE 2013

STUDENT INTERN (EVENTS/MARKETING/ADMIN)

SEPTEMBER 2009-SEPTEMBER 2010

Assisting in the management of events resulting in several sponsorships, donations, and successful event turnouts. Tasks include on-site execution, budgets, venue and supplier rentals and negotiations, promotional material, media marketing, sponsorship, cold calling, databases, décor, catering and entertainment.

Completing research and analysis for target audiences, shareholders, grant opportunities, marketing and public relations campaigns resulting in new business partnerships, funding, and volunteer recruits.

Writing news releases and media alerts, resulting in regular publications and stand-alone photos.

Creating media lists, updating databases, media monitoring and other administrative duties.

Answering phones, greeting guests, data entry, filing, creating presentation material and other reports.

Sitting on the Board of Directors my main priorities included updating and briefing staff of National Standards and ensuring our policies, procedures, and other critical documentation was up-to-date with new legislation and regulations. This also includes creating job postings for the new positions at the organization. www.linkedin.com/in/lisa-gouletofficial * 416-***-**** * ac8kpv@r.postjobfree.com LISA GOULET

TOURISM ASSISTANT, MUNICIPALITY OF DURHAM REGION, WHITBY, ON JUNE 2011-SEPTEMBER 2011 (CONTRACT POSITION)

COMMUNICATIONS INTERN, MUNICIPALITY OF DURHAM REGION, WHITBY, ON JANUARY 2011-MAY 2011 (UNPAID CO-OP POSITION)

Assisting with on-site event execution, including the creation and execution of event checklists, ordering and preparing marketing materials, communications plans, and creating measurement tools.

Writing news releases, congratulatory letters, and thank you letters from the Regional Chair. Writing internal and external newsletters which were sent out monthly to entire Regional Office and reached throughout all of Durham Region.

Writing blog posts to over 20,000 people highlighting events using Wordpress. Updating website to increase events and projects in Google searches through SEO.

Updating Twitter and Facebook posts to engage the community with local artists and businesses.

Completing media monitoring and media lists. Through media monitoring on a daily basis, social media analytics, and data management I was able to determine which form of communication was most effective.

Conducting interviews and writing feature stories for the Art of Transitions’ publication, Transitions.

Planning and executing the booth at the CNE. My booth design and social media campaign brought people to the booth, which was proven successful when evaluating measurement tools put in place. PAST EXPERIENCE

MANAGER, ARDENE, BOWMANVILLE, ON

MAY 2013-FEBRUARY 2015

Managing a retail store of 10-15 employees. Interviewing, hiring and training all employees on Ardene’s policies and procedures, including merchandising, POS system, customer service and upsetting to meet daily and monthly targets.

Completing weekly tasks such as; inventory, orders, schedules, payroll, merchandising, handling customer complaints, and setting up new marketing displays. VOLUNTEER EXPERIENCE

SOCIAL CHAIR, RYERSON GRADUATE STUDENT UNION, TORONTO ON SEPTEMBER 2016-JUNE 2017

Planning student events, liaising between professors, graduates and undergraduates, coordinating meetings, and creating an overall enjoyable experience in the Philosophy Department at Ryerson. Assisting the Conference Coordinator with the Annual Graduate Conference. EDUCATION

RYERSON UNIVERSITY, TORONTO ON

MASTERS OF ARTS (PHILOSOPHY) 2015-2017

Scholarship Recipient

UNIVERSITY OF GUELPH HUMBER, ETOBICOKE ON

BACHELOR OF ARTS (MEDIA STUDIES - PUBLIC RELATIONS) 2007-2011 Scholarship Recipient, Academic Success Certificate COMPUTER SKILLS

Email Marketing, Constant Contact, Social Media Savvy, Blogging, UX Writing, Microsoft Suite, Google Business, Outlook Adobe Creative Suite (Illustrator, Photoshop, InDesign), Simply Accounting, and Cyrious.



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