David Lembke Director of IT Operations

ac8koy@r.postjobfree.com www.linkedin.com/in/davidlembke 913-***-**** Overland Park, KS 66223

A top-performing Director of IT Operations with extensive experience in Operations Management. Highly skilled in developing and implementing strategic IT solutions in accordance with overarching business objectives. Communicate with cross-functional teams for accurate and efficient data collection to facilitate in-depth analysis, and provide data-driven decision-making. Evaluate existing operations and systems to identify inefficiencies and redundancies, implementing process improvements designed to optimize workflow and ensure cutting-edge technological solutions.

Areas of Expertise include:

IT Operations

Process Improvement

Network & Data Security

Systems Administration

Team Leadership

LAN, WAN, VPN

Project Management

Documentation & Reporting

Vendor Management & Negotiation

Project Management

Disaster Recovery & Business Continuity

Problem Solving

Accomplishments

Developed Service Level Agreements for critical systems and applications.

Led corporate Data Security initiative which covered all aspects of security – endpoints, servers, encryption of data, content filtering, firewalls, VPN access and connectivity, and penetration testing.

Added $300K to the bottom line by effectively managing vendor costs.

Successfully implemented multiple Business Continuity solutions, all on time, and under budget.

Migrated from an old data center to a new Tier 3 data center in 3 days. Entire team was recognized by management for the success of this project.

Led upgrade of Cisco Call Manager systems to support SIP and high availability.

Restructured the Operations department to provide top tier support for the company.

Migrated physical server environment to VMware for DR and cost savings

Moved mission critical applications to the cloud – Office 365, SharePoint, Skype for Business

Implemented a diverse MPLS network to provide connectivity between all branches and the data center.

Managed 24x7 IT Operations and Help Desk staff using various Service and Knowledge Management applications

Professional Experience

Wyandot Inc. Kansas City, KS June 2018 – Current

IT Director

Manage IT department (4 systems administrators) for a local not-for-profit organization that provides health services to the Wyandotte and Johnson county neighborhoods. Orchestrate the activities of a team of engineers and administrators that support to over 400 end users.

Key Accomplishments:

Replaced old endpoint antivirus solution with a new solution in 1 week.

Renegotiated mobile services contract with Sprint, resulting in $36,000/yr of savings.

Negotiated favorable pricing with Dell for complete PC refresh project.

Headed up a Strategic Initiatives Team that evaluated and implemented a cloud hosted Intranet solution.

Lembke & Associates, LLC Overland Park, KS May 2017 – June 2018

Owner - Consultant

Provide networking, security, project management and consulting for small to medium businesses in the Kansas City area.

KGP LOGISTICS New Century, KS May 2014 – May 2017

Senior Manager – IT Operations

Oversaw day-to-day functions of the IT department, facilitating international business operations. Coordinated activities and projects for a team of engineers, network administrators, and technicians to deliver effective support to 2000+ end users.

Key Accomplishments:

Successfully facilitated the overhaul of department operations, executing an extensive list of high priority projects in accordance with integration timelines.

Established Service Level Agreements for critical systems and applications.

Implemented High Availability Microsoft SQL solution to support Microsoft NAVision.

Migrated mission-critical applications to the cloud, improving support of company operations.

Led corporate Data Security Initiative, covering all aspects of security, including endpoints, servers, encryption of data, content filtering, firewalls, VPN access and connectivity and penetration testing.

Implemented a hosted wireless solution to improve support of warehouses and provide enhanced management and security.

Implemented virtualized servers, storage and networking, providing superior performance.

Designed and built-out IT infrastructure for three warehouses in three months.

UMB Kansas City, MO Jul 2013 – Apr 2014

IT Manager – Network Services

Spearheaded a team of network service personnel in supporting 100+ offices across the U.S, consisting of 3500+ end users.

Key Accomplishments:

Implemented corporate Business Continuity solution, in accordance with budgetary guidelines and timelines.

Designed and implemented a SIP solution for corporate voice network.

Replaced WAN network and Cisco routers at over 150 ATM locations as part of a corporate cost savings initiative.

ASCENSION INSURANCE Kansas City, MO Mar 2009 – Jun 2013

IT Director

Responsible for the consolidation of IT infrastructures whilst simultaneously driving development of a centralized IT function to support rapidly growing business. Managed a team of engineers, network administrators, and help desk staff in support of 450 end users. Established, cultivated and maintained relationships with strategic partners.

Key Accomplishments:

Facilitated the growth of the company by providing high levels of IT support during the acquisition of eight companies in less than four years; established all IT due diligence requirements for acquisitions.

Streamlined operations of 30 offices across the U.S, minimizing operating costs.

Developed Service Level Agreements pertaining to critical systems and applications.

Improved company support through moving mission-critical applications to the cloud.

Spearheaded the corporate Data Security Initiative, covering all aspects of security including endpoints, servers, encryption of data, content filtering, firewalls, VPN access and connectivity and penetration testing.

Established an SIP solution for the corporate voice network.

Implemented virtualized servers, storage and networking to provide superior performance.

Implemented corporate Business Continuity solution for the company.

POLSINELLI SHUGHART PC Kansas City, MO Apr 2003 – Mar 2009

IT Director

Advised senior executive officer and chaired the technology committee. Managed efforts of engineers, administrators, and Help Desk staff charged with designing and supporting a corporate LAN, WAN, and telecommunications infrastructure.

Key Accomplishments:

Led continuous improvement initiatives in depth, quality, and delivery of IT services supporting 15 offices with more than 1,000 end users.

Generated $300K to the bottom line by effectively managing vendor costs.

Implemented MPLS network for office connectivity as part of company cost savings program.

STATE STREET Kansas City, MO Oct 1996 – Dec 2002

AVP – Network Services

Managed the company’s LAN, WAN, and telecommunications service networks supporting over 1,100 users. Delegated tasks for engineers and systems administrators in the design and support of network infrastructure, as well as the business continuity center operations.

Key Accomplishments:

Created business continuity solutions in accordance with overarching business needs, regulations, and guidelines.

Designed and built out network infrastructure for 2 new office buildings that supported 1,400 users.

Education & Training

Bachelor of Science in Accounting

UNIVERSITY OF KANSAS Lawrence, KS

Bachelor of Science in Business Administration

UNIVERSITY OF KANSAS Lawrence, KS

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