Grzegorz (Greg) Ptak

**** *. ******* *** • Chicago, IL 60634 • 773-***-**** • ac8khg@r.postjobfree.com

COMPUTER SCIENCE PROFESSIONAL

Insightful, results-driven IT professional with notable success in planning, analyzing and implementing IT solutions in support of business objectives. Hands-on experience leading all stages of system development efforts, including requirement definition, design, architecture and support. Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times.

SOFTWARE SKILLS

Operating Systems: Windows XP/Vista/7/8 and macOS 10.12/10.13

Office tools MS Office, Open Office, macOS Office Suite

Programming Languages: Java, Python, PL/SQL, C++

Scripting: HTML

Databases: MS Access, Oracle 10g/11g, My SQL

Tools: SharePoint, MS Visio, MS Project, Net Beans, Eclipse, J developer

EDUCATION

Southern New Hampshire University, NH Anticipated Oct 2019

Bachelor of Science in Computer Science

National Society of Collegiate Scholars Member

The National Society of Leadership and Success Member

Associate of Science in Computer Science

Southern New Hampshire University – February 2018

PROFESSIONAL EXPERIENCE

GHP Group 5/2018 – Current

AR Supervisor

Provide financial and administrative support for the Accounting Department.

Maintained responsibilities held under my AR Specialist title.

Oversee the billing, posting, and collection of three high volume accounts

Provides relevant training and supervision to my staff

Process claims, manage reports, communicate g billing issues, and audit accounts

AR Specialist 3/2017 – 5/2018

Provide financial, clerical, and administrative support for the Accounting Department.

Process and post payments and deductions to the appropriate customer accounts, ensuring reconciliation of the customer account.

Research shortages, penalties and returns to the fullest extent to ensure customers are following agreements

Analyze customer accounts at the time of application for any skipped or partial payments

Contact customers to collect past due amounts

Handle inquiries for additional information from customers: Invoice copies, Proof of Delivery, Bills of Lading, etc.

Prepare various reports for customers based on unique contract agreements

Reconcile past due accounts using aging tools and reports

Assist in recuperating funds that are owed to the company or funds that were incorrectly deducted off a payment.

Help with various side projects which include working on spreadsheets and running reports.

GHP Group 9/2014 – 3/2017

Administrative Support

Worked closely with the Director of Customer Service, Customer Service Manager, Parts and Warehouse departments, Accounting and Sales Order Entry departments, and the Sales Team.

Processed high volumes of emails in a timely manner and oversaw the filing carrier and freight damage claims.

Conducted forecasting exercises to ensure ample supply of parts and ordered across multiple product categories.

Worked with the Director of Customer Service and Customer Service Manager to gather data and run reports.

Oversaw the process of arranging for returns to be brought back to company's return facility.

Managed accounts for industrial parts distributors and Authorized Repair Centers. Oversaw the process of ensuring orders were processed in a timely manner, orders were shipped out, and assisted with customer concerns.

Managed the process of providing accurate price quotes for parts to several different customers/retailers.

Oversaw inventory control for parts sold on the company website and weekly usage reports to keep track of trends.

Processed and checked in returns that were received through the warehouse.

Assisted with the evolution of project processes, workflow, and best practices, to support the evolving needs of our growing business.

Used project management skills to manage peers to ensure side projects were completed in a timely manner.

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