NICOLE BERCO

***, **** **** ****** **

Calgary, AB T3A 2W2

Phone: 403-***-****

Email: ac8kfi@r.postjobfree.com

SUMMARY

Excellent communication skills, friendly demeanour and highly organized. Motivated to use resourcefulness and knowledge to provide information and continue to maintain an organized workspace.

WORK EXPERIENCE

QE Home Market Mall Sales Associate May 2018-Current

Kept informed on a variety of products including make of item and benefits.

Recommended best fit of product for customer’s needs

Maintained a tidy and organized environment for easy access to items

Ordered and organized stock on a weekly basis

Informed customers of arrival of custom orders via phone

Held store alone for evenings to close and ensure a prepared store for morning staff

Worked with a daily and weekly goal

Stayed up to date with messages from head office about upcoming trends in bedding

Carlton Cards Sales Associate Oct 2017-Feb 2018

Held a store alone for up to 5 hours, including closing

Kept store organized and clean during all times

Assisted customers in finding cards appropriate for their needs

Kept up on regular and new stock for customers including collectables

Informed customers of current sales and promotions

Regularly replenished and reorganized cards

Assisted with team inventory

Foster LLP Legal Assistant Oct 2014-Dec 2014

Managed a heavy work load under time constraints and high stress situations

Recorded times and notes

Maintained and organized both physical and digital files of clients

Contacted other firms regarding forms and information for cases

Continued organization for self and lawyer

Assisted with organization of workload for multiple lawyers

VOLUNTEERING

Spryfield Public Library April 2010-July 2010

Provided informative computer sessions and lessons for diverse population

Assisted with the maintenance and organization of the public library

Hosted events to resell and mend old books

Provided information to any inquiries pertaining to computer lessons and alike

Société de la Rivière Saint-Charles Jan 2010-Mar 2010

Crafted and painted wooden birds for the children’s interpretive centre

Maintained shop and assisted people with sharpening skates and rentals of many items

Provided information about the park and its recreational history

Attempted with best effort to assist customers with limited French

Independent Living Vernon Oct 2009-Dec 2009

Organized appointments for social workers via phone, email and walk-in

Assisted clients in understanding and filing of professional forms

Worked on Employability class to teach employment skills to persons with disabilities

Enjoyed time with the Disability Youth group to provide a positive environment

Actively asked for donations for fundraisers for ILV

EDUCATION

Mount Royal University Jan 2012 – April 2017

Majored in Sociology

Reeves College June 2013 – Oct 2014

Completed Paralegal Diploma

SKILLS

Mentioned Skills

Organized

Excellent Research skills

Detail Oriented

Personable

Communicative

Empathetic

Creative

Certifications and Others

Proficient and Educated in:

oWord 2010, PowerPoint 2010, Excel 2010, Office 2010, Access 2010

Researching on Legal Research platforms such as CanLii & WestLaw

Class 5 Licence and owns Car

Contact this candidate