Kathy J. Swanson

*** ******* ******

Swedesburg, IA 52652

Cell: 319-***-****

ac8kbx@r.postjobfree.com

Experience

Clerk III – University of Iowa Health Care, Department of Orthopedics, Iowa City 02/17 – present

I am a clerk in the Orthopedic Clinic. I check patients in and out, make appointments and schedule tests, coordinate appointments between departments, triage calls from patients, triage and schedule referrals from physicians. I also fill in at the kiosk in Orthopedics, where patients are directed to answer health questions prior to their appointments. Support Services Specialist – University of Iowa Health Care, Patient Appointment Center, Iowa City

07/16 – 02/17

I was a scheduler for the Heart & Vascular Center and Surgery Specialty Clinics in the hospital. I triaged calls, and scheduled appointments. I averaged between 80-100 calls per day, incoming and outgoing. It was a very busy position and required good organizational skills, as well as good communicational skills.

Clerk III – University of Iowa Heart and Vascular Center, Iowa City Heart Center, Iowa City

05/15 – 07/16

I triage calls, schedule appointments and tests, and assist the physicians with maintaining medical records. I also prepare charts and check in patients for outreach clinics. Scheduler – Iowa City Heart Center, Iowa City

06/14 – 05/15

I was a scheduler for Iowa City Heart Center. I assisted 6 physicians and 2 ARNPs with triaging calls, scheduling appointments, maintaining medical records, and scheduling procedures and tests. Iowa City Heart Center was purchased by the University of Iowa in May 2015. Medical Assistant – Mercy Specialty Services, Mercy Iowa City 12/12 – 06/14

I was a medical assistant in the Mercy Specialty Clinics in Iowa City. I assisted 9 physicians with direct patient care, scheduling appointments, billing, maintaining medical records, triaging patient calls. I also scheduled surgeries and a variety of procedures for patients. Program Coordinator – Department of Radiology, University of Iowa 8/11 – 6/12

I was the program coordinator for the Nuclear Medicine Residency program, Body Imaging Fellowship program, Breast Imaging Fellowship program, Musculoskeletal Radiology program, Neuroradiology Fellowship program, Pediatric Radiology Fellowship program, and the PET Imaging Fellowship program. This involved recruitment of applicants, and the licensing and contracting of incoming house staff. I also handled all memberships, travel, and time off for residents and fellows. I was responsible for updating and maintaining the PIF with the ACGME, and coordinating site visits for accreditation of the programs. I have experience using MedHub and EValue. I was also the secretary to 17 physicians in the Nuclear Medicine/PET division of the Department of Radiology. I answered phones, typed patient notes and correspondence, reconciled University procurement card statements, ordered supplies/equipment, prepared Nuc Med monthly clinic schedule, Nuc Med resident teaching schedules, and made travel arrangements. I also assisted with grant preparation, including creating budgets and putting the grant together for routing.

Secretary II – Department of Radiology, University of Iowa 4/02 – 8/11

I was the secretary to 16 physicians in the Nuclear Medicine division of the Department of Radiology. I answered phones, typed patient notes and correspondence, reconciled University credit card statements, ordered supplies/equipment, prepared Nuclear Medicine monthly clinic staffing schedules, Nuclear Medicine resident teaching schedules, and made travel arrangements. I also ordered supplies for the Chemistry lab in PET, the Small Animal Imaging lab, Michael Schultz’s lab, and the O’Dorisio lab. I coordinated and recorded minutes for the monthly FLT IND meeting. I also helped with grant preparation and electronic submission, including preparing budgets.

Secretary II – Department of Rehabilitation Therapies, University of Iowa 8/99 – 4/02

This was a busy clinical area. My responsibilities included greeting patients, scheduling patient appointments, answering phones, triaging patient calls. I also handled charts/films. I typed educational material, patient notes and correspondence. Secretary II –Pediatric Gastroenterology, University of Iowa 7/97 – 8/99

I answered phones, triaged patient calls, typed patient notes, clinic letters, and correspondence, scheduled appointments, set up meetings, made travel arrangements, filed, ordered supplies, routed mail, supervised work-study students. I also arranged and scheduled faculty recruit visits.

Secretary II – Child Protective Training Academy, University of Iowa 10/95 – 7/97

I worked for a grant from the Department of Human Services. Our contractual duties included developing and presenting courses to child protective workers on child abuse/related topics. I set up and attended meetings. I handled travel arrangements/expenses for the instructors, and maintained the budget for the grant. I prepared the newsletter and graded tests from the courses.

Secretary II – Gynecologic Oncology, University of Iowa 11/93 – 10/95

I typed patient clinic and operative notes, did filing, answered phones, set up meetings, and made travel arrangements. I also coordinated the correspondence and scheduling for fellowship recruits/candidates.

Administrative Assistant – Iowa Assoc. of Homes for the Aging (Des Moines, IA) 12/92 – 11/93

I was responsible for accounts receivable/payable for the Association. I maintained membership database files, typed correspondence, and miscellaneous documents. I prepared conferences and conference programs, obtained CEU credits from state licensure boards. I recorded conference registrations, answered phones, ordered supplies, and maintained the budget for the Association.

Clinic Supervisor – Iowa Physician’s Clinic (Des Moines, IA) 5/92 – 12/92

I was employed as the clinic supervisor of this physician’s office. I was responsible for supervising two RNs, three LPNs, two CMAs, one rad tech, and six front office personnel. I handled employee time records/work schedules. I was responsible for making the daily deposit, billing patients, ICD-9 coding, CPT coding, and paying bills for the office. Secretary II – Ocular Pathology, University of Iowa 4/91 – 2/92

I was the personal secretary to the director of the laboratory. I handled correspondence, answered phones, typed patient laboratory reports, handled patient insurance information, logged in patient specimens, set up meetings, prepared grants, set up travel arrangements, prepared slides, typed manuscripts. I also worked on an educational CD interactive teaching program.

Secretary II – Magnetic Resonance Imaging (MRI), University of Iowa 12/88 – 4/91

I was the secretary to the director of the clinic, and also 11 other Radiology physicians. I handled correspondence, answered phones, set up meetings, prepared grants, set up travel arrangements, prepared slides and manuscripts, entered patient information on a database. Secretary II – Epidemiology, University of Iowa

2/87 – 12/88

I was the secretary to the director of the Division of Epidemiology and Quality Assurance. I handled all correspondence, answered phones, set up meetings, set up travel arrangements, prepared grants, prepared slides and posters, typed manuscripts. I also handled correspondence for a journal that was edited and published in our division. Secretary – Welt-Ambrisco Insurance (Iowa City, IA) 4/86 – 2/87

This was an insurance office that handled a large amount of personal and commercial accounts in the Iowa City, Cedar Rapids, and surrounding area. I was responsible for issuing bid bonds for various jobs being done in the city, handling insurance claims for personal and commercial accounts, and handling cash receipts for the office. Agency Administrator – Business Analysis, Ltd. (Mt. Pleasant, IA) 11/82 – 3/86

This was the regional office of Continental General Insurance Company. My duties included processing insurance applications, underwriting, policyholder service, and handling correspondence. I arranged and attended seminars for approximately 800 insurance agents on a regular basis.

Skills

Grant preparation, scientific/technical typing, manuscript typing for publication, budget preparation, 10 key keypad, slide presentation/Power Point, transcribing/Dictaphone, word processing, PC spreadsheet, PC database, bookkeeping, medical terminology, public contact/customer service, medical insurance claims, ICD-9 and CPT IV coding, functional supervision, medical patient scheduling.

REFERENCES

Yusuf Menda, MD Kimberly Delcour, DO

Associate Professor Clinical Assistant Professor

Department of Radiology Heart & Vascular Center

University of Iowa University of Iowa

319 – 356 – 3214 319 – 353 – 7279

Michael Graham, PhD, MD

Professor of Radiology

Department of Radiology

University of Iowa

319 – 356 – 4302

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