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Office Assistant Customer Service

Location:
Brampton, ON, Canada
Posted:
February 21, 2019

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Resume:

Mae Darlene S. Mendoza

*** ******** ****, ********, *** 5E6

647-***-**** ac8kbi@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Bachelor of Commerce, Accounting program, fourth year

Strong knowledge on accounting and financing principles

Computer skills: MS Word, Excel, PowerPoint, Outlook, Quickbooks, Sage 50, Sage 300, IDEA Software, SAP and keyboarding skills

Effective organizational and time management skills

Able to work under pressure and meet deadlines

Exceptional interpersonal and communicating skills, both verbal and written

EDUCATION

Humber Institute of Technology and Advanced Learning Candidate

Bachelor of Commerce Degree Program – Accounting 2014 to present

Key Courses: Advanced Management Accounting, Financial Management, Taxation (Personal and Corporate), Intermediate Accounting, Advanced Financial Accounting, Auditing, Professional Ethics, Computerized Accounting and Statistics for Business

PROFESSIONAL EXPERIENCE

McKesson Canada (Contract)

Office Assistant July 2018 to August 2018

Processed faxes received from Health Care Practitioners and entered into the internal database

Checked the accuracy of enrolment forms received from Health Care Practitioners

Requested missing information through fax communications to Health Care Practitioners

Participated on meetings to improve and expedite the process of enrolling patients into the program

SBE Canada

Data Entry Clerk June 2017 to March 2018

Logged IMEI numbers into the system to help track smartphones in the building

Enter data from customer’s job order, such as invoice date and device details, into the system

Received problem devices from receiving team and enter information in excel spreadsheet

Responsible for keeping problem devices in appropriate storage

Used SAP to search customer information and further job order information

Created job orders in the system

Starbucks Coffee Company

Barista September 2016 to April 2017

Provided exceptional customer service in a fast paced environment

Monitored supplies to ensure availability of menu items and informed procurement officers of any soon to be shortages

Processed payment transactions accurately

Made coffee, tea and other speciality drinks to customer specification

Ford Motor Company of Canada, Limited

Production Staff May 2016 to September 2016

Recorded production and specification details on every job order

Carefully placed car parts in the appropriate bins

Ensured that every car part was sequenced properly to meet production targets and quality standards.

COMMUNITY INVOLVEMENT

Humber Employer Appreciation Event September 2016

Tear Down Crew

REFERENCES AVAILABLE ON REQUEST



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