JOE GARZA

Phone: 469-***-**** Email: ac8kaq@r.postjobfree.com

Objectives

Seeking a position as a computer electronics technician with a company that can offer opportunities and room for advancement in an environment where I can utilize my acquired skills and be a positive addition to a technical team.

Technical Skills

Knowledgeable in all aspects of computer hardware; Proficient in the knowledge of troubleshooting down to the component level; Knowledge of oscilloscope usage & meters

NASA certification in soldering, including SMT.ISO 9000 and ISO 9001 certified.

Bilingual can read and write in English and Spanish.

Software Skills

A+ Certification Windows 95/98/2000/XP,Vista,7,8 and 10. MS Office 97 & 2000,2003and 2015. Internet Explorer,Outlook express and lotus notes.

Work experience

May 2006 – to present

ESI

Supervisor repairs

Duties include supervision of 6 people.

Work with engineering group to resolve technical problems with various products.

Prepare workflow, training and planning.

Maintain inventory for all products.

Performance reviews as well as education planning.

Repairs on all main systems to component level.

G & A computers

Duties repair various types of computers. New installs as well as all windows systems.

95,98,98se 2000,XP Vista and Windows 7.

Trouble shoot down to the component level and troubleshoot peripheral problems.

Install private and business networks.

Customer interfacing as well as field service calls.

Omnicom International June 2004 - April 2006

Lead /Technician

Supervision of 18 technicians .General duties include prepare workflow,training,planning

Troubleshooting any difficult issues appraising performance and team development.

Celestica April 1996 – April 2004

Lead/Technician

Supervision of ten employees. General responsibilities include mirroring,training, planning,QA, appraising performance, assigning, directing work and resolving any problems within area.Customer support,including phone support. Technical responsibilities include the installation, configuration and repair of various types of P0S systems,including wireless systems and handheld computers. Proficiency in repairing to the component level including SMT/BGA.

Murata Business Systems Jan 1993- Jan 1996

Fax Technology Repair Technician

Installed, configured and repaired various types of plain/thermal paper fax machines.

Troubleshooting to the component level, including SMT components. Trained personel on new products and performed QA on all products. Maintained Inventory of all hardware and software.

EPI Technologies July 1991 - March 1992

Bench Technician

Conducted testing on Testronics computer systems and centrifuge components.

troubleshooting on RANSCO “burn-in” ovens. Repairing to the component level.

Education

National Education Center Dallas, TX 1991 -1993

Associate Applied Science, Electronic Engineering

GPA 3.7

Lake Highlands High School

Dallas, TX

Graduated 1986

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