MARIO MOTTILLO

**** ** ******** (***) ***-****Home

St. Leonard, Quebec H1R 2W4 514-***-**** Cell

ac8ka9@r.postjobfree.com

PROFILE

Former retail business owner and experienced professional entrepreneur with 27+ years of experience emphasizing sales, marketing, and business development in the kitchen, home décor and high end giftware industry. Customer-centric and skilled at building strong relationships while providing guests with a meaningful, exciting, and positive experience. Exceptional communicator, focusing on total customer satisfaction. Fluent in English, French, Italian. Excellent computer skills. ACHIEVMENTS

Increased sales by 20% by importing directly China ( cutting out the middleman) and increasing profitability by 40%. I also increased the variety of products. Reduction of inventory by 20%- 30% by liquidating slow moving products and turning it into cash to be reinvested in more profitable products. Changed layout of store to improve display and vision of certain high end products.

HIGHLIGHTS

PROFESSIONAL EXPERIENCE

Cadeaux Unik – Montreal Qc.

President / Owner 1991- 2018

• Successfully managed all aspects of the business pertaining to purchasing, sales & marketing and accounting;

• Achieved all development milestones and profitability goals;

• Implemented innovative promotions to drive store revenue;

• Created a successful wedding and gift registry doubling annual sales year after year;

• Awarded the brand Abassador retail partnership for the glamorous and world luxury Swarovski jewelry;

• Consulted and responded to customer inquiries in a timely fashion and answering questions on product characteristics and stock availability;

Sales professional Vendor negotiations

Marketing and advertising Payroll administration

Recruiting and hiring Bookeeping

Business generation Operational improvements

• Created marketing presentations and demo products for multiple annual exhibitions at regional home shows; developed highly effective sales approach that emphasizes personal service, consumer education and relationship building;

• Kept inventory optimized to ensure low costs while maintaining product availability;

• Managed and maintained excellent vendor relationships while negotiating pricing, terms & conditions and lead times;

• Preparing sold products/orders for customer pickups and deliveries ensuring total quality and customer satisfaction;

• Accurately logged all daily shipping and receiving orders;

• Preparing sold products for customer delivery prior to shipping, ensuring that the customer receives quality products in a timely manner

EDUCATION

• High School Diploma: Lester B. Pearson High School Montreal, Quebec, Canada, 1988.

• DEC: Commerce at Vanier College Montreal, Quebec, Canada, 1990

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