ERIC M. REMSEN, PMP, CISSP FARMINGVILLE, NY *****

631-***-**** ac8k8s@r.postjobfree.com

RESULTS-DRIVEN PROJECT MANAGER

Engaging leader who offers a background in IT management, data center management, data / voice communications project management and construction management with experience in directing cross-functional teams in all project facets to meet exceed client objectives.

Technical Project Manager who exhibits proven experience in leading teams by example and with integrity to deliver project design, development, implementation, and optimization in alignment with a company’s vision and goals. Top performer who contributes sharp analytical abilities and superior attention-to-detail toward driving projects from inception to completion. Excellent communicator who seamlessly liaises among executives, public and private sector officials, general contractors, vendors, and regulatory agencies to attain exceptional project results within budget and deadline-driven timelines.

Team Building / Training

Multi-Project Management

Project Plans / Contracts / SLAs

Data Center Design / Construction

Cost Reductions / Process Improvements

Technology Migration

Strategic Analysis / Drawing Reviews

Technical Reports / Documentation

Consolidation / Relocation Planning

LAN / WAN Implementation / PBX / IP Telephony

CAREER HIGHLIGHTS

TechCon Management Consulting, Inc. 2002 – Present

Senior Associate

Achieves consistent recognition for job services and performance excellence with roles of greater responsibilities, by consistently utilizing a broad scope of industry knowledge to meet and / or exceed goals.

NYC Department of Information Technology & Telecommunications (DoITT) (2002 – Present)

Successfully managed and executed tasks for developing physical facility design for technology spaces for the PSAC-1 and PSAC-2 911 Call Centers. Created equipment inventories, power & cooling specifications, AutoCAD layouts for the computer room, TSER rooms, IDF closets, as well as cabling specifications.

Evaluated all technology-related design enhancements to network and wireless infrastructure. Successfully managed the installations of new equipment and the replacements and upgrades of existing equipment.

Reduced costs by performing drawing reviews which uncovered omissions and design inconsistencies that if found during the implementation phase, would have resulted in scheduling delays, change orders and cost overruns.

NYC Department of Information Technology & Telecommunications (DoITT) (2004)

Led project planning, management, and task execution for developing physical facility designs for technology and office spaces at 15 MetroTech Center. Project activities included drawing reviews, equipment inventories, power & cooling specifications, AutoCAD layouts for the computer room, office spaces, cabling specifications.

Managed the implementation of voice /data network including equipment installations and testing. Effectively evaluated technology-related designs. Liaised between the client and the general contractor though weekly project meetings.

NYC Housing Authority (NYCHA) (2004)

Drove project success by handling Data Center Construction Monitoring & Data Center Design, Relocation, and Technology Project plan development and management. Developed and managed a comprehensive technology relocation project plan. Collaborated with NYCHA staff to develop project plan details, validating equipment inventories and reviewing new equipment purchases to ensure compatibility and conformance with client need and construction fit-out. Performed drawing reviews, identified and tracked construction issues, tracked vendor progress, and monitored equipment and service delivery dates, (e.g. data / voice communications installations, new equipment delivery) installations and testing.

NYC Housing Authority (NYCHA) (2003 – 2004)

Led project planning meetings and task execution in developing a data center design for 20,000-square-feet of technology space. Project activities included developing equipment inventories with growth projections, power & cooling requirements, and layout of 20,000-square-feet of technology space on 1 floor and IDF closets on 8 office floors. Analyzed technology infrastructure components as well as fiber and copper cabling design.

Eric M. Remsen 631-***-**** PAGE TWO

CAREER HIGHLIGHTS (CONTINUED)

TechCon Management Consulting, Inc. (continued) 2002 – Present

Senior Associate

NYC Human Resources Administration (HRA) (2003)

Strategically steered Data Center Construction Monitoring & Data Center Design, Relocation, and Technology Project plan development and management. Led a technology relocation project plan, working closely with HRA staff to develop details, validating equipment inventories and purchases, and tracking issues. Performed drawing reviews, tracked vendor progress and monitored equipment and service delivery dates, including those pertaining to data and voice communications installations, new equipment delivery, and equipment relocation.

NYC Department of Information Technology & Telecommunications (DoITT) (2002 – 2003)

Optimized project success by actively participating in planning, management, and task execution for the relocation of 10 NYC agency call centers and a new 311 call center. Addressed network requirements to provide access to legacy applications, along with confirming communication carrier service relocation requirements, and site and move readiness to include voice network operational, data network operational, desktop access operational, legacy application access operational, business requirements, training, and seating assignments.

NYC Department of Education (DoITT) (2002)

Planned, managed, and executed tasks for a project focused on developing physical facility designs for office and technology spaces for the NYC DOE at 2 MetroTech Center. Handled equipment inventories, power & cooling specifications, AutoCAD layouts for the computer room, office spaces, and cabling specifications. Evaluated technology-related design enhancements. Interfaced with general contractor, Signature Construction.

NYC Department of Information Technology & Telecommunications (D0ITT) (2002)

Successfully relocated NYC Department of Housing Preservation & Development (HPD) call center from 100 Gold Street to 59 Maiden Lane as a preliminary step in establishing a 311 Call Center. Developed physical plant enhancement requirements (power, cooling, cabling, room layout), established relocation & reinstallation plans for PBX & ancillary equipment, managed communication carrier service relocation, and addressed network requirements. Managed applications migrations for agencies associated with 311.

NYC Department of Information Technology & Telecommunications (DoITT) (2002)

Maximized project success in the development of a physical facility for technology spaces for the 311 Call Center by managing all project planning and task execution. Managed all facets of equipment inventories, power & cooling specifications, computer room AutoCAD layouts, PBX room & auxiliary PBX room, and cabling specifications. Evaluated design enhancements network equipment installations and application migrations. Attended weekly project meetings. Liaised between the client, the general contractor and the systems integrator, Accenture.

NYC Human Resources Administration (HRA) (2002)

Supported planning, management, and task execution for the development of a data center design for 40,000-square-feet of technology space. Developed equipment inventories with growth projections, power & cooling requirements, layout of 40,000-square-feet of technology space on three floors, IDF closets on 3 office floors, and analysis of technology infrastructure components, including fiber and copper cabling design. Managed installations of new equipment, the replacements and the refresh of existing equipment and the migrations of applications to the new platform.

NYC Law Department (2002)

Relocated Law Department technology equipment after the World Trade Center disaster. Coordinated efforts with Law Department technology staff and vendors to develop detailed equipment move scenarios. Relocated Law Department operations from 59 Maiden Lane to 100 Church Street and relocated the Law Department server environment from 59 Maiden Lane to 11 MetroTech Center. Designed and managed migration of the Law Department to a new email hardware platform. Implemented a new Storage Area Network at 11 MetroTech Center. Designed and managed the migration of stored data via the Veritas data replication solution from the SAN at 59 Maiden Lane to the new SAN at 11 MetroTech Center.

Eric M. Remsen 631-***-**** PAGE THREE

CAREER HIGHLIGHTS (CONTINUED)

Dimension Data Integrated Systems Group 1999 – 2002

Senior Project Manager

Capitalized on the opportunity to design and manage the implementation of high-availability network infrastructures. Successfully planned and managed data center, office, and technology relocations, project plans, and service level agreements (SLAs). Developed test plans and documentation. Led pre-sales customer support to build strong customer relationships to attain critical project objectives.

Cost-effectively managed project expenses to original budget estimates.

Planned and prioritized centralized project schedules for seamless completion of projects.

Coordinated efforts with co-location facilities and data centers for power, space, and HVAC requirements.

Computer Sciences Corporation 1995 – 1999

IT / Network Operations Manager (1997 – 1999)

Applied strong leadership talents toward directing a top-performing staff of 23 engineers and technicians based in Cambridge, MA, Dallas, NY, Chicago, IL, and San Francisco, CA, as well as 3 technicians in the United Kingdom, Germany, and Amsterdam. Coordinated and managed comprehensive data center operations, including change and problem management, server fail-over solutions, disaster recovery, global backup and recovery solutions, and staff loading analyses. Performed ongoing oversight of network and data center operations for HQs and 8 other sites.

Generated millions of dollars in cost savings by managing the design and implementation of one of the first combined voice and data network architectures with 7 nodes in the United States and 3 nodes in Europe.

Co-managed the Macintosh to Windows PC migration for the CSC Index User community.

Co-designed and managed implementation of 7 regional office data centers throughout the U.S.

Designed and managed implementation of 2 primary data centers in Cambridge, MA and London, England.

Senior Network Project Manager (1995 – 1997)

Expertly led project planning and implementation, contracts, and Service Level Agreements (SLAs) for diverse projects, including managing disaster recovery and business continuity planning and guidelines for offices, sites, and applications associated with MAN and GWAN (Global Wide Area Network), as well as providing monthly status reports to clients.

Led implementation of JP Morgan MAN in New York, Del, London, and Paris.

Managed the implementation of a new ATM pilot network for JP Morgan with MCI.

Led Y2K remediation project for MAN and GWAN to help JP Morgan meet FED requirements.

Designed and implemented Bell Atlantic OC-12 SONET infrastructure across 5 JP Morgan locations.

Designed and managed implementation of key network and telecommunication systems for JP Morgan.

EDUCATION & PROFESSIONAL DEVELOPMENT

New York Institute of Technology

Bachelor of Science in Computer Science (Technical Writing Minor)

Professional Development

Certified Information Systems Security Professional (CISSP) (ISC)2

Project Management Professional (PMP) Project Management Institute

Certification in Electronic Technology Grumman Data Systems Institute

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