Sandy
Cassidy
Calgary, Alberta • 403-***-**** • ac8k81@r.postjobfree.com
Administrative Assistant
Dynamic Customer Service Specialist with Strong Research and Administrative Skills
Highly-versatile professional offering more than thirty years of comprehensive customer service and administrative experience in a variety of fast-paced environments. Brings proven experience with office facilitation and sales. A goal-oriented individual that is currently pursuing a Legal Assistant Certificate and is seeking to make a valuable part-time contribution to your organization. Provides excellent interpersonal skills, a dedicated work ethic, and thrives both independently and when working with a team.
Core Skills Include:
Customer Service Research and Analysis Administrative and Organizational Skills Community Engagement Scheduling Written and Verbal Communication Colleague Relations Sales and Marketing MS Office Suite Conflict Resolution Multitasking
EDUCATION
Legal Assistant Certificate
CDI College - 2018
Civil Litigation
Legal Research and Writing
Tort Law
Family Law
Corporate Law
Real Estate Law
Commercial Law
Wills and Estates
Legal Office Procedures
Computer Applications Specialist
Toronto School of Business Mar. 2000 – Aug. 2000
Fundamentals of Computers
Microsoft Word
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
ac8k81@r.postjobfree.com
Legal Assistant/Admin
Alberta Community Corrections- 2018
Reception duties at a high volume, public office
Administration including tracking and closing out probation files, no contact letters
Delivery Person Flyer Force Aug. 2014 – May 2016
Provided excellent customer service to over 900 customers twice weekly
Kept focused and organized in order to reach as many people/houses as possible to market a wider area
Was expected to have an in depth knowledge of the information provided in the flyers and be a point of information for people with queries
General Contractor/ Merchandizer Self Employed Feb. 2010 – May 2013
Contracted services to many retail outlets including Brofort Contracting, Apollo Merchandising, Global Retail Advantage, and Spar
Provided merchandizing services to companies such as Lowes, Staples, Shoppers Drug Mart, and Canadian Tire
Stocked new stores
Take inventory and order necessary stock and or supplies
Clear shelves and displays to reassemble according to the new plan
Office Manager Quality Driving School Nov. 2008 – Feb. 2010
Provided a welcoming, friendly atmosphere for clients while booking them in for their lessons and driving tests
Utilized excellent conflict resolution skills to resolve promptly and professionally
Performed filing and bookkeeping for the company
Was responsible for electronic payroll as well as bank reconciliation
Coordinated scheduling for the drivers
NON-PROFIT VOLLUNTEER EXPERIENCE
Breakfast Club Leader for Armour Hights Elementary School
Bought and prepared food for approximately 100 children a day while staying within budget restraints 1997 – 2000
Volunteer Porter/Anson House home for the aged
Transported residents to their baths and hair appointments 2000