Ma. Eloiza R. Mendoza
Current Address: Building No. 3 Zone 25, Street 851
Al Mansoura, Doha, Qatar
Contact #: +974-****-****
E-mail: ******************@*****.***
OBJECTIVE
To gain technical or professional proficiency in a workplace at the same time acquire more knowledge in workmanship and share skills in order to help achieve the company’s goal and commitment to its client.
CAREER PROFILE
Reliability is the key when you're a secretary and a receptionist. Perform data-entry, documentation, and printing and filling duties, assist in General Office administration and providing administrative support to organize their time.
And with a proven ability to establish and maintain an effective filling and archiving system for paper documents and electronic documents and file in accordance with company procedures.
The job requires a high level of customer interaction, meaning sales assistants should have good customer facing and communication skills.
PROFESSIONAL SKILLS
Administrative – Knowledge of inventory techniques. You should have a comprehensive understanding of your area of sales. Perform data-entry, documentation, printing and filling duties, Assist in General Office administration
Computer – Proficient in Windows, Word, Excel, Outlook and Basic Aconex
Communication – Strong of Inter-personal skills. Experienced providing customer service by phone, in person or by email.
WORK EXPERIENCE
Air Material Wing – Savings & Loan Association Inc.
Amwslai Bldg. Corner Boni Serrano & 18th Avenues,
Murphy, Cubao, Quezon City
Year: November 2017- September 2018
Membership Associate
Maintains accurate and precise transactional records.
Responsible for answering incoming calls to the branch in a professional manner.
Additional responsibilities include assisting with customer service, helping prospective members and existing members with concerns regarding the association and starting new accounts.
Accepts new members. Sorting documents or attachments if they are qualified for the membership.
Doing caravan and information drive outside the company. Advertising loan products of the association as well as the benefits of being member to the association.
International College of Surgeons – Philippine Section
Rm 108 Philippine Medical Association Bldg.,
North Avenue Quezon City
Year: June 2016 - September 2017
Assistant Secretary
Performs a combination of routine and varying administrative functions to implement the office’s administrative programs, policies and procedures
Vast knowledge in Microsoft Office Applications including spreadsheet, word processing programs, power point presentations and handling for outgoing and incoming emails and fax etc.
Adept a secretarial tasks such as composing, proofing, typing and distributing routine letters, memorandums, reports, spreadsheets, presentations, and related materials to assure timely routine or answering of correspondence.
Knowledge in planning, preparation, organizing and execution of program proper such as round table discussions, symposia and conventions etc.
Managing calendars, travel arrangements and itineraries, reserved conference rooms, managed meetings, and in facilitating other special events.
Serves as an effective gatekeeper, prepare well researched and accurate documents, efficiently handle daily office tasks,self-motivated, proactive & hardworking individual determined to consistently go beyond what is required.
Diamond Resort and Hotel
Brgy. Red-V Lucena City Philippines
Year: October 2015 to April 2016
Receptionist / Admin. Assistant:
Provide Front desk reception duties for the office which includes handling of all phone calls and manage internal & external customers timely and professionally.
Receive and greet all visitors in a professional and warm manner.
Collect and distribute all incoming mail and courier items.
Develop and maintain a tracking system on all incoming & outgoing mails and courier items for the office.
Assist in General Office administration.
Manage conference room reservations and organize all aspects for meetings.
Perform data-entry, documentation, printing and filling duties.
Maintain a proper and user friendly filling and document control system for recording and tracking of all documents.
Assist in any ad-hoc duties, projects and activities as and when required.
Performs a variety of Internet research functions and uses word processing, spread sheet and presentation software.
Ensure that the invoice for customer was signed by manager and by client for verification purposes.
EDUCATION
Lucena East V Elem. School
Brgy. VI, Lucena City
2006
Holy Rosary Catholic School
Brgy. Cotta, Lucena City
2010
Bachelor of Science in Marketing
AMA Computer College
Lucena City
2016
Under Business Visa
TRAININGS with CERTIFICATES
School paper advisers and campus journalism
XXXXXX 2005
Philippine youth congress in information technology
XXXXXX 2010
Right and wrong marketing methods
XXXXXX 2015
On the job training
XXXXXX 2015