WILLIAM D. BASSETT

**** ******** **** **. **************, VA 23111

804-***-**** (H) 703-***-**** (C) ac8k3k@r.postjobfree.com

Career Profile

Over15-years of project management within the financial sectors of industry and financial services. Highly skilled at collaborating with and managing internal and external teams engage in cross functional IT projects.

Core Competencies:

IT and Financial Project Management

Call Center Operations

Creating test plans/completing UAT

Business Management

Customer Relations Management

Process and Financial Analysis

Visionary with Risk Tolerance

Managing and Motivating People

Developing system requirements

Designing Systems

Team Collaboration

Budgeting and Forecasting

Project Tracking and Reporting

Sales Management

* Computer Skills: MS Office (Word, Excel, PowerPoint, Access), MS Project, Visio.

PROFESSIONAL EXPERIENCE

Technical Sales Representative MARKET SOURCE INC Current

Semi-Retired (2007 to 2018)

Montross, VA

Sales Specialist – Pro Services LOWES HOME IMPROVEMENT (2015 to 2016)

Tappahannock, VA

Hired as seasonal in Lawn and Garden Department and within one year was promoted 3 times. Final position was the highest level for a non-exempted employee.

Membership Director GLEBE HARBOR/CABIN POINT POA (2011 to 2013)

Created and managed project plan for automation of accounting, membership records, asset valuation and reserves, and reporting for property owners’ association with over $2.5 million in assets and 350 members.

Project Member Habitat for Humanity (2008 to 2017)

Project Manager V XO COMMUNICATIONS INC (2004 for 2007)

Reston, VA

Created and managed $1.2 million and 1.4-year project plan to automate commercial credit “decisioning”, create data warehouse and integrate to Seibel. Project was completed under budget and two months early. Application is now included in Dun and Bradstreet’s package marketed to Commercial customers.

Other projects included: collection marketing strategies with object to enhancing existing collection processes, improve AR quality and reduce write-offs, drafting credit and collection police, curriculum design for credit, collection and sales training and billing enhancements.

William D Bassett page 2

National Credit Manager XO COMMUNICATIONS INC (2004 to 2007)

Reston, VA

Managed and developed project to centralized credit and major account management.

Credit and Collection team reduced days stales outstanding to 33 days, an industry low.

SVP & Managing Director - Strategic Development GMAC MORTGAGE (1999 to 2000) Waterloo, IA

Led a 47-team which analyzed internal operational processes and partnered with business partners to drive results and implement technical and manual improvement for a call center having 1600 seats.

Areas of responsibility were: Training Curriculum Development and Class Room Instruction, IT Project Management, Policy and Procedure Documentation, Alternative Staffing, Late-Term Collection, Risk Mitigation, Bankruptcy and Recover.

Chief Credit Officer FRANKLIN ACCEPTANCE CORPORATION (1997 to 1999)

Philadelphia, PA

VP - Regional Sales and Operations AMERICAN CREDIT SERVICES INC. (1996 to 1997)

Columbia, MD

Senior Industry Consultant CREDIT MANAGEMENT SOLUTIONS, INC. (1995 to 1996)

Columbia, MD

Collaborated with client to develop system requirements and with Progress programmers to ensure program met design documents. Worked with internal/external project personnel and users to design hardware, completed module testing and design UAT documents. Supported customers onsite during UAT and user training.

President and Management Consultant B.J. ASSOCIATES. (1990 to 1995)

Pittsburgh, PA/Sterling, VA

Incorporated a consulting firm specializing in small business accounting automation and developing back office automated and manual operations.

SVP of Credit and Regional Manager Citibank/Citicorp (1973 to 1990)

Rochester, NY/Columbus, OH

Education

BS Degree – Finance San Diego State University

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